THE only good thing about this place is it's location. The room smelled overpoweringly of chlorine to the point it gave us a headache. It also smelled slightly of bleach as well but didn't feel clean and the net curtains were visibly filthy. The bed was comfortable enough, but good luck sleeping when you can hear EVERYTHING happening in the hallway and upstairs occupants if you are unfortunate enough to be on the first (aka ground) floor. Lastly, the breakfast was disgusting. We took a bite out of the food and either choked it down or spit it out. Thankfully, we had a cooler packed with snacks for our journey there and had some yoghurt so we didn't go hungry. Despite the amazing location, I would NOT stay here again.
Close to the falls and many restaurants A lot of my attraction were right in that area the food was good the hotel was clean the parking lot was convenient the locks all work those lots of ice in the ice machine very nice breakfast
Room was ok. Walls so thin you can hear people talking next door. Both sides of room had people talking and yelling all night. It was impossible to sleep. Not a great experience. Do not stay here if you plan to get any rest.
We stayed for eight nights. There was no housekeeping. The breakfast was very poor. We were disappointed. The floor of the room was dirty. The beds were not good. We had to to ask at the reception for everything we needed like fresh towels and toilet paper. We will not come back here.
Were it not for PRISCILLA and the fact that all we were there for was to see NIAGARA, this place was a mess. PRISCILLA was a delight in an otherwise disgustingly filthy hotel, poorly kept, a low level "free" breakfast, but a filthy place overall. The wife and I wanted to clean the place up - yes it was that bad. But it was a place close to the action and it was after all Niagara we were there to see. I CANNOT in good conscience recommend staying here. Seriously, spend the money and stay in a better place. It was a huge disappointment. Even my messes at home are at least clean and not ignored. CLEAN IT UP - hire better employees. Were it not for Priscilla - the front desk clerk when we arrived, I would have just left and driven further to find someplace better to stay. Further if you want to sleep - the walls are paper thin. First night we were awake until 3 AM listening to kids running amok, loud voices all night long. Second night people fighting close by - yelling. Third night we were tired enough and many had left - good. A reasonable night's sleep out of the three nights we were there.…
Clean room. Coffee area had gnats flying around. Breakfast area- none of equipment wiped down. Microwave filthy(stayed 3 nights). General restroom overflowing trash. Employees stated it’s been that way. Poor maintenance overall.
The dirtiest hotel our family ever been to. Manager and all the maintenance staff , have to be fired !!!!! However, the reception lady was nice. We booked for two night stay but left after the first night , because we couldn't stay in this swine house any longer. Left money and just left ! I will have a very detailed review on every social platform with pic so people like me don't get into that dirty trap.
Super excited to see the Falls. Stopped by on the way to drop off a child at college. Check in was easy, room seemed nice. Ok closer inspection, none of the tables got wiped down at all. Crusty food still on the side of the table. Hair everywhere. Long strands of black hair on the bed sheets and in the bathroom. Not exactly what I was expecting.
Dirty hotel. Floors were always dirty, stained and sticky. There's no daily housekeeping service, even if you asked. I have 2 babies that I had to keep on the bed because the floors on in the room were always dirty. I even asked the front desk to borrow a broom or mop to do it myself, but they never bring it. Really bad experience.
The room was dirty. It looked old. The breakfast was not organized. The food tasted dry and the breakfast areas were not clean. The room was cold and I didn’t sleep well for the nights I stayed. The floors in the hall had spots and in the elevator had a dried stain .