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Wingate by Wyndham Niagara Falls

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Traveller (253)
Room & Suite (120)
Dining (13)

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About

#25 of 51 hotels in Niagara Falls
Location
Cleanliness
Service
Value
If you’re looking for a family-friendly hotel in Niagara Falls, look no further than Wingate by Wyndham Niagara Falls. Nearby landmarks such as St. Mary of the Cataract R. C. Parish (0.1 mi) and First Presbyterian Church (0.3 mi) make Wingate by Wyndham Niagara Falls a great place to stay when visiting Niagara Falls. Guest rooms offer a flat screen TV and air conditioning, and Wingate by Wyndham Niagara Falls makes getting online easy as free wifi is available. You can also take advantage of some of the amenities offered by the hotel, including a 24 hour front desk, baggage storage. In addition, guests can enjoy a pool and free breakfast during their visit. During your visit, be sure to check out popular attractions like Niagara Falls (0.7 mi), Niagara Falls State Park (0.4 mi), and Niagara Falls Observation Tower (0.4 mi), which are all within walking distance of the hotel. The staff at Wingate by Wyndham Niagara Falls looks forward to serving you during your upcoming visit
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Business Centre with Internet Access
Meeting rooms
Baggage storage
Parking
Wifi
Pool / beach towels
Indoor pool
Heated pool
Saltwater pool
Breakfast buffet
Snack bar
Vending machine
Convenience store
Newspaper
Non-smoking hotel
Shared lounge / TV area
ATM on site
24-hour front desk
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Room features
Air conditioning
Housekeeping
Safe
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Family
Modern
Languages Spoken
English, Spanish
3.5
3.5 of 5 bubbles1,837 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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While the Wingate by Wyndham Niagara Falls initially captivates guests with its inviting atmosphere, a closer look often reveals wear and dated features. Hidden fees such as parking charges have caused some guests to question the value of their stay. Cleanliness generally meets expectations, with updated rooms and amenities, though there are occasional slips in toiletry provisions. Room cleanliness and maintenance issues have led to guest dissatisfaction and room changes. Service quality is inconsistent, with reports of both unresponsive staff and friendly encounters. Amenities receive mixed reviews, but the hotel's overall cleanliness and prime location are frequently commended.
Atmosphere
Tired
Rooms
Unkempt
Value
Pricey
Cleanliness
Mixed
Service
Inconsistent
Amenities
Mediocre
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1837Reviews20Q+A100Room tips
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Debbie S wrote a review Today
Kempton, Pennsylvania1 contribution
I switched my hotel that I had booked to this hotel because the other hotel was closing their pool. I arrived at Wingate to be told the pool was closed, do to someone dropping glass in the pool. She did give us a break on the parking amount .Then we go up to our room to find out that the tv service is out. Went down to the front desk an was told they were working on it. A day later and we have no tv to watch the receptionist at the front desk this morning could of care less he said they would be working on it. We have not seen anyone working on that issue. I must say the housekeeper was very helpful when we could not get in our room not once buy twice.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Larry F wrote a review Jan 2024
1 contribution
My son and myself stay here 2 nights the room was perfect breakfast was included very friendly staff .we were going to the Bills playoff game they lost but the hotel stay was a winner we also walked to Niagara Falls around a 20 minute walk .will be back
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Lenny Bevilacqua, General Manager at Wingate by Wyndham Niagara Falls
Responded Jan 23, 2024
Thank you so much for your response. We are so happy you enjoyed your stay with us. Hearing from our guests is so important. I will pass your comments along to the staff. Please if ever in the area again, come see us at Wingate by Wyndham Niagara Falls. Safe travels to you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Beth H wrote a review Jan 2024
Key West, Florida31 contributions5 helpful votes
A family emergency required us to book this hotel. Explained to staff that we needed late checkout. Was told 11:30 a.m. was latest to check out. Arrived after midnight after being at Intensive Care unit of hospital and needing rest. Around 4 a.m. the room safe starts chirping non stop like a smoke detector waking us up. Have to get out of bed to investigate if fire alarm, realize its the safe and cover the safe with towels to dull out the chirp sound partially. Woken up again by safe chirping, so call down to front desk and was told no staff on location to fix it and have to continue with the chirping sound until staff arrives. Try to sleep, phone rings, guy coming to fix it. Have to get dressed for guy. He arrives, fixes it and leaves. Try to sleep again, now housekeeping is knocking at door. Get up and tell them late check out for 11:30 a.m. Another knock at door, have to get up again to answer door. Housekeeping saying are you checking out? Go back to bed, now phone rings asking if checking out. Pack up to leave, fed up, and go downstairs and tell them unhappy about the 3 requests to leave when told 11:30 a.m. checkout time and its not 11:30 yet. Housekeeper denies knocking twice and when asked if she had a staff that looked like her, she huffs off and I am told by female management that I was being racist. I asked if there was a staff member that looked like her, cause she denied knocking on the door and sure looked like the person who knocked on the door. She later admitted she knocked on the door "once". It was clearly her. Management do not know customer service at all. When I said I would post a review, they made ignorant comments of " Oh I bet you will" and male manager states sarcastically, "I look forward to your reviews". Absolute disregard for customer satisfaction and experience. I told the manager that this sarcastic comment was not needed and clearly he did not know customer service, he told me to leave the hotel. Oh, the discount for not getting any sleep due to the safe chirping was $10.00 which is what I was charged for parking at the hotel I paid to stay at! Parking is an upcharge not mentioned in the hotel listing. And, the toilet in the room did not flush properly and I had to take the tank lid off to flush it. So avoid this hotel unless you enjoy being insulted and made to feel unwelcome.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Lenny Bevilacqua, General Manager at Wingate by Wyndham Niagara Falls
Responded Jan 23, 2024
We apologize for the inconveniences. Providing great service is something we strive for. Safe travels to you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Canadianrmt wrote a review Dec 2023
Baden, Canada28 contributions8 helpful votes
Hotel is getting a bit warn, peeling paint, peeling wallpaper, old stains on curtains, things like that, but until you really start looking, it is quite nice. The hotel was quite clean, staff were friendly. My daughter loved the pool which we had all to ourselves. Would definitely stay again.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Lenny Bevilacqua, General Manager at Wingate by Wyndham Niagara Falls
Responded Dec 5, 2023
Thank you for your response. We are so glad you enjoyed your stay with us. Hearing from our guests is very important. I will share your comments with the rest of the staff. Thank you also for your feedback as it will be shared with the proper leadership teams. We look forward to seeing you again at Wingate by Wyndham Niagara Falls. Safe travels to you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Patricia S wrote a review Oct 2023
Toronto, Canada7 contributions3 helpful votes
I felt I should write a review to balance out all the negative reviews I've read here on tripadvisor for this hotel. Folks, this is not the Waldorf - it is a budget-friendly family hotel close to the Falls. In that context, all I wanted was a clean room, good customer service and a fair price. I got all of that and more. My hubby and I brought our bicycles to ride the Niagara Gorge trail and wanted a place that had easy access... this hotel is literally seconds from the Niagara river and the trails to the falls and downriver. We checked in early (no issues - the front desk clerk was very accommodating) and our room was spotless, and recently renovated. No bathtub, just a stand-up shower, but no big deal. The room was spacious, quiet, and the bed was clean and comfortable. If I had to find something to complain about, I would say the free breakfast was only mediocre - not a lot of selection, but it had the basics and it was free so what more do you need? You get what you pay for. I would definitely return and I would recommend this hotel to others who have reasonable expectations for a budget hotel.
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from lenny bevilacqua, General Manager at Wingate by Wyndham Niagara Falls
Responded Oct 24, 2023
Thank you for your response. We are so glad you enjoyed your stay with us. We appreciate your feedback as I will share your comments with the staff. We hope to see you again at the Wingate by Wyndham Niagara Falls. Please, safe travels to you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Nomad579922 wrote a review Oct 2023
1 contribution
+1
I have few reservations in this hotel for different dates. The reason I chose this hotel was the proximity to the falls. The issue I encountered was during the last one day of my reservation coming back from Toronto. Checked in late in the evening around 1030p. No TV remote , Shampoo and body wash containers were empty, molds and stained on the bathroom grout and dirty sheets. The lady in the front desk- Jasmin- was no help with the rest of the issue except with the sheets that she gave me new one but never bothered to do it. With few issues encountered, not even mentioned of moving rooms. I have to shower with no shampoo and body wash. Resolution given was to wait for the HSK Manager in the morning or front desk Manager which was Rose- which is another body in the front desk that is not capable of resolving the issue. TANIKA was the only one who has the hospitality experience and know how to handle issues and very apologetic. Emailed GM and still waiting for resolution.
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip: Look for another hotel in Toronto side or see the review. Most of the review at the this hotel...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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VVS108 wrote a review Oct 2023
Washington DC, District of Columbia42 contributions55 helpful votes
Cons: 1. They are inflexible with checkin and checkout times even if you’re willing to pay for it. 2. Shower leaked onto the bathroom floor 3. Very dated property 4. Very stale smell from the AC and room in general Pros: 1. Power outlets by the bed 2. Shower gel, shampoo, conditioner and soap provided 3. Cleanish bed — no bedbugs, though there were generic insect sign on the baseboard behind the bed 4. Basic but included breakfast had bits to pick from
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Date of stay: October 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Rebecca A wrote a review Sep 2023
1 contribution
They have no handicap parking spaces. No shampoo or body wash in the shower, gave the empty container to the housekeeper. She asked me my room number but never brought them back. When going down for breakfast someone had left a pair of underwear on the bar people were eating at. The person who was making the food walked past them after stopping to look at them but did nothing but left them on the bar. It was pretty disgusting 🤢
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled with friends
Room Tip: Stay away from the breakfast buffet
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from lenny bevilacqua, General Manager at Wingate by Wyndham Niagara Falls
Responded Sep 29, 2023
We apologize for your issues. This will be dealt with in a timely manner. Thank you for taking time to leave your response. And please, safe travels to you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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hcn447799 wrote a review Sep 2023
1 contribution1 helpful vote
Cups leftover from previous guests weren’t cleaned. They have “absolutely no late checkout policy”, quoting the receptionist, even if you are willing to pay more. I’d avoid talking to the receptionists, they are so not friendly, borderline rude.
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Review collected in partnership with this hotel
Date of stay: September 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from lenny bevilacqua, General Manager at Wingate by Wyndham Niagara Falls
Responded Sep 29, 2023
We apologize for any issues as we strive to provide excellent service to our customers. Please rest assured that this will be dealt with in a timely manner. Thank you for taking time to leave your response.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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dhruvbhakta143 wrote a review Sep 2023
Dallas, Texas1 contribution
Upon check in fd couldn't find my reservation when I tried to gave him my reservation number he said reservation number is worth less, needs more training also breakfast needs to be updated, loaf bread and jar of peanut butter, seriously
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Review collected in partnership with this hotel
Date of stay: September 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from lenny bevilacqua, General Manager at Wingate by Wyndham Niagara Falls
Responded Sep 20, 2023
I am so sorry foryour experience. Thank you so much for your response. We strive to provide great service to all our customers. Please if ever in the area, come see us again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
C$100 - C$186 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNew YorkNiagara Falls
NUMBER OF ROOMS
110
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Wingate by Wyndham Niagara Falls (C̶$̶1̶1̶7̶) C$88 - UPDATED 2024 Prices, Reviews & Photos (NY) - Hotel - Tripadvisor

Frequently Asked Questions about Wingate by Wyndham Niagara Falls
Which popular attractions are close to Wingate by Wyndham Niagara Falls?
Nearby attractions include Goat Island (0.4 km), Seneca Niagara Resort & Casino (0.4 km), and The Panic Room - Niagara NY (0.3 km).
What are some of the property amenities at Wingate by Wyndham Niagara Falls?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Wingate by Wyndham Niagara Falls?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Wingate by Wyndham Niagara Falls?
Guests can enjoy free breakfast and a snack bar during their stay.
Is parking available at Wingate by Wyndham Niagara Falls?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Wingate by Wyndham Niagara Falls?
Conveniently located restaurants include La Cucina Di Mamma, Red Coach Inn, and Rainforest Cafe.
Are there opportunities to exercise at Wingate by Wyndham Niagara Falls?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Does Wingate by Wyndham Niagara Falls offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Wingate by Wyndham Niagara Falls?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Wingate by Wyndham Niagara Falls?
Many travellers enjoy visiting Lundy's Lane Battlefield (3.1 km), Chippawa Battlefield Park (4.4 km), and Toronto Power Generating Station (1.8 km).