the hotel was great and the front desk staff was super helpful. Christine (front desk clerk) went above and beyond to make our trip a success while we stayed in Niagara Falls as it was our first trip there. our room was super spacious and clean - excellent handicap access and highly satisfied with the handicap suite. i would highly recommend this hotel for a weekend stay near the Falls as it is 2500 feet located beside the NY side of Niagara Falls. breakfast was a great variety as my family and i enjoyed it to start our day. overall we had a wonderful experience!
Highly recommend this hotel on a visit to Niagara Falls. Located directly across the street from the park made it so convenient. Customer service was excellent and the breakfast bar was a great start to the day.
Hotel was clean, staff was pleasant and helpful; breakfast was average (waffles were good). Mattress and pillows not top notch, but not bad. Just wanted someplace clean and close to the falls. Location is amazing - right across from the falls!!!
So Glad we chose Comfort Inn at the Pointe for our Niagra Falls Trip. We were very happy with the comfort of the beds and cleanliness of the room. the front desk staff were very cordial and helpful. The location was fabulous allowing us to walk to Niagra Falls Park and was convenient to restaurants and food trucks on the next street over.
Over all was a nice place. Very close to the falls we walked to them every time we went. Room was nice. To me the biggest problem was the carpeting through out, especially the hallways. It was very dirty and should of been replaced a long time ago.
This hotel is a GREAT location and just a walk across the street to the falls. Parking is right at the hotel and have staff watching the parking lot. Rooms were a decent size and we would definitely stay again and tell our friends about it.
Location is perfect and within walking distance of everything you want to do close to the falls. The staff was very friendly and helpful. Breakfast was okay - nothing too special. It had the typical things but lacked bagels and peanut butter. Not a big deal. Rooms were clean and beds were comfortable. Would definitely stay here again.
The value of this hotel is you can easily walk to everything (maid of mist, cave of winds, rainbow bridge to Canada, restaurants, etc.) The hotel was clean and complimentary breakfast was the typical free breakfast. There are no microwaves in the rooms, which was a negative. But, overall, I'd definitely stay here again for the location.
This is a well-priced average hotel in a great location. Accommodations are adequate, breakfast was acceptable. What makes it better than average is an amazing front desk staff - all of them, and a very helpful breakfast staff - especially the waffle making assistance (which was very good).
The location of the hotel is wonderful, the back of the hotel is situated in the Niagara parc, so the falls are in walking distance. The beds are very comfortable, rooms are clean and good. Staff is very friendly. Only one thing the coffee was bad, we love espresso coffee, fortunately we are prepared and have our own espresso coffee with us.