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Comfort Inn The Pointe

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Comfort Inn The Pointe
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973 Reviews from our TripAdvisor Community

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Showing 891: English reviews
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sydney
Reviewed 2 days ago NEWvia mobile

Great location to walk to Bridal Veil, American Falls, 3 sisters island and Goat Island. Also easy distance to reach Rainbow Bridge to walk to Canada. Selection of eateries nearby. Plenty of tourists, police driving around, we felt very safe. Reception staff were all very pleasant, gave us a map and also booked taxi for us. The hotel overall was...

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Thank blossySydney
Worcester, Massachusetts
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago

This hotel is a great choice. We booked this hotel for one night as a stopping point on the way home from Canada. Riding up to it, we were unsure what to expect as the area around it was under construction and it was a little dated on the outside. Inside though, we found an updated, clean, and quality hotel....

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1Thank cauliflwer
About Hotel's Favourite Review
Tricia M, General Manager at Comfort Inn The Pointe, responded to this review

Thank you so much for the kind words and recommendation - we do appreciate Hope that you will visit again Tricia

Cincinnati, Ohio
Reviewed 3 days ago NEWvia mobile

Our school stayed overnight while visiting Niagara Falls in late April. The hotel staff was incredibly friendly and competent. I wanted a certain drink for breakfast and the staff went out of their way to accommodate me. The hotel was clean and comfortable. Great value, great stay!

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Thank OmniKaiser
Tricia M, General Manager at Comfort Inn The Pointe, responded to this review

Thank you so much for selecting our hotel for your school group. We are delighted you all enjoyed your stay. Thank you for the compliments and recommendation Tricia Mezhir, General Manager

COTU
Reviewed 5 days ago NEW

Loved the location. Close to everything or just a short walk. First impression was our check in. The young lady was very friendly and gave us our room right away 108 not what were had requested and were disappointed. Another clerk had heard our conversation and came to our aid with a room that had just canceled and we were...

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Thank FredTracie
Riga, Latvia
Reviewed 1 week ago via mobile

It looks that the hotel is mostly targeting one night stays (and can't keep up with the big flow). I'd say that even one night is a one night too much. The only benefit is hotel's close location to the falls, but that's it. I could live and be fine with the big wear and tear of rooms. I'm not...

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Thank metalurgs
Tricia M, General Manager at Comfort Inn The Pointe, responded to this review

I must extend my sincere apologies. This is not the standard that we keep. We strive to provide quality accommodations and take great pride in both our service an accommodations. I am deeply disappointed that we fell short during your visit, I hope that you will contact me directly so that I can look into this further and make this...

Des Moines, Iowa
Reviewed 1 week ago

This is a nice, well-located, well-maintained hotel that is a good representation of the brand. Positives include a location that allows walking to all Niagara Falls venues; excellent parking lot and egress; older, but well-maintained property; and good value for the money. Also, the rooms are relatively large, our bed was excellent; the shower head was very good; the wifi...

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Thank NewStart78
Tricia M, General Manager at Comfort Inn The Pointe, responded to this review

Thank you so much for the feedback -- we appreciate the recommendation and hope you will visit aagain Tricia

Reviewed 1 week ago via mobile

We got in late and we were just staying the night so we could get up and enjoy the sights of the falls in the morning. The staff was very friendly. The room was very clean and plenty big. Only downside is they have double beds not queens or at least that is what we were offered. We stayed mid...

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Thank jenner_gb
Tricia M, General Manager at Comfort Inn The Pointe, responded to this review

Thank you so much for taking the time to share your feedback. We love to hear from our guests. We appreciate the recommendation and hope you will visit again Tricia Mezhir, General Manager

Auburn, Massachusetts
Reviewed 1 week ago

I booked this hotel based on trip advisor reports. We visited over the Easter holiday. The hotel was very nice. The location couldn't have been any closer. We walked across the street to the park morning, noon and night. The rooms were big enough for two adults and two teens. The free hot breakfast was good and the staff really...

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Thank Debbie01501
Tricia M, General Manager at Comfort Inn The Pointe, responded to this review

So very g;ad you chose to stay with us. Thank yoi so much for the review. We appreciate the recommendation and hope you visit again Tricia Mezhir, General Manager

Bedford, United Kingdom
Reviewed 1 week ago

We were over from the UK and drove up to see the Niagara Falls. We chose the Comfort Inn The Pointe because it is so close to the falls, right at the edge of the state park and couldn't be more convenient as it's a short stroll from the hotel's side entrance. On our late arrival, the ladies on the...

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1Thank jnjcarlton
Tricia M, General Manager at Comfort Inn The Pointe, responded to this review

Thank you so very much for all the kind words -- we do certainly appreciate them. We are all delighted that you enjoyed your visit with us Tricia Mezhir, General Manager

Jerusalem, Israel
Reviewed 1 week ago

We stayed in the room for one night with 2 kids. The room was clean and comfortable. Breakfast could use more vegetables, but I guess that's how it is in America. Apart from that it was plentiful and tasty. The motel is very close to the falls, we did not need our car.

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Thank scarlet_snowhite
Tricia M, General Manager at Comfort Inn The Pointe, responded to this review

Thank you so much for the recommendation and kind words, We appreciated the feedback and suggestions Tricia Mezhir, General Manager

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Laundry Service
  • Breakfast Available
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The Comfort Inn "The Pointe" is ideally located at the entrance to the Niagara Falls State Park; it is the closest hotel to the Falls itself, a mere 400 yards from the brink of the majestic American Falls. The hotel is within walking distance to the Conference & Event Center Niagara Falls, the Niagara Falls Culinary Institute and the Seneca Niagara Casino. All of Niagara Falls attractions are within walking distance from our hotel, including the Maid of the Mist boat tour, Cave of the Winds, Goat Island and the Rainbow Bridge to Canada. We are only a short drive from the New York Power Authority's Power Vista, Historic Lewiston, Artpark, Old Fort Niagara, the Niagara Wine Trail and most of Niagara County's other attractions. All rooms feature complimentary wireless internet, 37 inch flat screen televisions with premium TV and movie stations. Many rooms offer splendid views of the thundering rapids, the State Park or the Canadian skyline. We offer all of our guests a complimentary hot breakfast buffet each morning available from 7am to 10am. We look forward to welcoming you to Niagara USA and the Comfort Inn "The Pointe" very soon. ... more   less 

Additional Information about Comfort Inn The Pointe

Address: 1 Prospect Pointe, Niagara Falls, NY 14303
Region: United States > New York > Niagara Falls
Price Range: $128 - $367 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn The Pointe 2.5*
Number of rooms: 116
Reservation Options:
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Also Known As:
Comfort Inn The Pointe Hotel Niagara Falls
Comfort Inn Pointe
Comfort Inn Niagara Falls
Niagara Falls Comfort Inn
Comfort Inn The Pointe Niagara Falls
Hotel Style:
#5 Family Hotel in Niagara Falls
#6 Romantic Hotel in Niagara Falls
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn The Pointe staff and other travellers.
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Questions? Get answers from Comfort Inn The Pointe staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“upper floor river facing”
FredTracie, 23 Apr 2017 | Read review
“Falls View is best”
geraldm924, 20 Mar 2017 | Read review
“Ask for a room in third or upper floor. Seems to be more quiet.”
Rodrigo12_63, 14 Mar 2017 | Read review
“Very close to Niagara Falls State Park and Hard Roc Café. A few short blocks to Seneca Niagara Casino, definitely walkable.”
2casinolovers, 23 Jan 2017 | Read review
“Ask for a room facing the park.”
Westglass, 2 Jan 2017 | Read review
5 of 5