Comfort Inn The Pointe
1 Prospect Pointe, Niagara Falls, NY 14303-1130
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Avg. C$148 /night, 12/1 - 12/2
C$252
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per night
C$111
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4.0
#8 of 52 hotels in Niagara FallsLocation
Rooms
Value
Cleanliness
Service
Sleep Quality
The Comfort Inn "The Pointe" is ideally located at the entrance to the Niagara Falls State Park; it is the closest hotel to the Falls itself, a mere 400 yards from the brink of the majestic American Falls. The hotel is within walking distance to the Conference & Event Center Niagara Falls, the Niagara Falls Culinary Institute and the Seneca Niagara Casino. All of Niagara Falls attractions are within walking distance from our hotel, including the Maid of the Mist boat tour, Cave of the Winds, Goat Island and the Rainbow Bridge to Canada. We are only a short drive from the New York Power Authority's Power Vista, Historic Lewiston, Artpark, Old Fort Niagara, the Niagara Wine Trail and most of Niagara County's other attractions. All rooms feature complimentary wireless internet, 37 inch flat screen televisions with premium TV and movie stations. Many rooms offer splendid views of the thundering rapids, the State Park or the Canadian skyline. Following your sound night’s rest, wake-up renewed for the day ahead with a free hot breakfast with coffee, juice, bakery item and choice of breakfast sandwich. Your Grab It & Go Breakfast Bag will be ready so that you will be recharged and on time for your days activities. We look forward to welcoming you to Niagara USA and the Comfort Inn "The Pointe" very soon.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Hiking
Kids stay free
Children's television networks
Meeting rooms
Wifi
Complimentary Instant Coffee
24-hour security
Baggage storage
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Room features
Desk
Housekeeping
Interconnected rooms available
Telephone
Coffee / tea maker
Cable / satellite TV
Flatscreen TV
Bath / shower
Wardrobe / wardrobe
Iron
Private bathrooms
Wake-up service / alarm clock
Radio
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Quiet
Park View
Languages Spoken
English
Location
1 Prospect Pointe, Niagara Falls, NY 14303-1130
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 92 out of 100
92
Buffalo Niagara Intl Airport
31.5 km•
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Niagara Falls Intl Airport
9.4 km•
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Rental Cars
35 Restaurants
within 0.5 kilometers
1,432Reviews77Q+A100Room tips
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Detailed Reviews
Hotel's Favourite
Great location and price point. Parking is convenient to the falls. Room was clean. Could see some of the falls out of our window. Breakfast was about what you would expect from a free breakfast. Lines were long but that was fine. We would stay here again. It’s convenient to downtown as well.
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Date of stay: August 2024Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip: Bring your own pillows if you don’t like soft ones!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We are a family of 4 who stayed in 2 adjoining rooms with 2 queen beds in each room. The rooms were clean, bedding was clean & nice, we like lots of pillows so 4 on each bed was also nice. The “to go” breakfast was a breakfast sandwich, pastry, juice & coffee that was well organized & perfect for us. You could walk from the hotel to the falls (& we did) and hear the falls from your room. The only complaint is that the toilet handle wouldn’t work in one of our rooms & my husband had to tweak it a couple of times. Overall, a great location that was clean & we’d definitely stay here again.
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Date of stay: April 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tricia Mezhir, General Manager at Comfort Inn The Pointe
Responded Jun 3, 2021
Thank you for the recommendation and feedback. We apologize for the issue in the bathroom. Thanks for bringing it to my attention
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My husband, 12 year old and I stayed here on July 11 and 12th. The employees were super friendly and very employee greeted us warmly. Breakfast (even though a grab-n-go type) was great with microwavable breakfast sandwich, muffin and fruit. The hotel was very clean and updated. The location is right across the street from Niagara Falls State Park and walking distance to restaurants and shops. This makes it very easy to walk to everything. You can return to your room to cool off, rest, or grab something you forgot, easily. You do pay to park but was much cheaper than other hotels and we never had to move our car until we left. We were on the 6th floor facing the falls. You cannot see the falls, but you can see the Canadian skyline and the mist from the falls. I highly recommend this hotel!
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Date of stay: July 2021
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tricia Mezhir, General Manager at Comfort Inn The Pointe
Responded Jul 23, 2021
We are so happy you chose to stay with us. We so appreciate the feedback and recommendation
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
First, You can't get a better location if you're here to see the falls. This hotel literally backs up ro the state park. Check in was both friendly and efficient. Parking is five dollars a day and you're given a placard to put on your dashboard that shows your dates. The room was very nice with comfortable beds and a choice of pillows. We were told up front that housekeeping would not be entering the room during our two night stay. We were given a card to indicate anything we might need. This was to be put on the outside of the door and deliveries would be made there. The main downside was a squeaky a/c unit. This was reported at check out.
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Date of stay: September 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tricia Mezhir, General Manager at Comfort Inn The Pointe
Responded Sep 16, 2021
Thank you so much for staying with us. We appreciate the recommendation and feedback. Sorry about the squeaky a/c unit. Maintenance has taken care of that We hope you will visit again
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This inn was a good choice for our stay. Great location! Clean with Covid protocols in place. Yet the breakfast was super lame. While traveling during Covid times, we expect a reduced selection but this was a joke. Several other choice locations have cereal/oatmeal and muffins, but this location has coffee/tea/yogurt/muffin and that is all. If that’s all they provide, reduce the price. Also there was no where local open to go to breakfast otherwise. So if you stay here, bring breakfast. Finally and most importantly, when bringing this to the female managers attention, she obviously didn’t care. Very disappointed in her attitude!
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Date of stay: July 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tricia Mezhir, General Manager at Comfort Inn The Pointe
Responded Jul 20, 2020
Thank you so much for sharing this feedback. We are sorry you were disappointed in the breakfast, and will look to the Comfort Brand for additional options. We are so glad the you enjoyed your stay with us and found the location to work so well
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Check-in was easy. The lady at the front desk was friendly and explained parking ($5 per night), breakfast and answered any questions I had. Because of covid, housekeeping did not come in to tidy the room during our stay. If we needed anything like toilet paper or towels we had to fill out a short checklist and hang it on the doorknob and the items would be provided for us. The lobby, hallways, and elevators were very clean. The room itself was very clean and the beds were comfortable. The location was great since Niagara Fall State Park is directly across the street. I would recommend this hotel to anyone with or without children.
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Date of stay: July 2021
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tricia Mezhir, General Manager at Comfort Inn The Pointe
Responded Jul 20, 2021
We are so pleased you enjoyed your visit with us. Thank you for the feedback and recommendation
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Everything went well. From check in, to the spacious room, to the excellent front desk service, they went above and beyond to provide us with the safety, security following all Covid 19 protocols and excellent accommodations. They even allowed us to check out late without charge, due to a work conference call and offered a private room if needed beyond the extended check out time without a charge. WiFi connection is excellent. The location is perfect, you park and can walk every where. Felt very safe at all times. I highly recommend this Hotel, not only for being inside the State Park which is a great location, but for their customer service and accommodations!
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Date of stay: July 2020
Value
Service
Sleep Quality
Room Tip: Rooms facing the State Park, you can open the window and hear the falls.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tricia Mezhir, General Manager at Comfort Inn The Pointe
Responded Jul 31, 2020
Thank you so much for the recommendation. We are so happy that your family enjoyed your stay and felt safe and well. This is what we strive for! We hope that you visit with us again
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The location is great. It is a small town and everything is within walking distance of any hotel, but the Comfort Inn is adjacent to the park which makes it ideal for strolling to Goat Island or over to the Maid of the Mist or walking the shoreline trail. Check-in was easy, and while there is no daily housekeeping, one can fill out a card for new towels, tissue, coffee packets, etc., and hang it on the door handle. Staff will then provide all those items. I wish I could have rated the hotel 4.85; I just could not give it a 5.0 with the very limited breakfast. The web site should be more clear that guests get a choice of egg and cheese, or egg, cheese and sausage biscuit, in a bag with an individually wrapped commercial danish and a piece of fruit. One heats the biscuit in the microwave. It is October 2021. We have traveled up and down the east coast this summer and hotels have gone back to providing a full buffet breakfast. I hope the Comfort Inn does, too. Otherwise, stop stating “free breakfast” as an amenity (with the footnote that it is grab-and-go. Thanks.
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Date of stay: October 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tricia Mezhir, General Manager at Comfort Inn The Pointe
Responded Oct 18, 2021
Thank you so much for taking the time to write a review. We so appreciate the recommendation (we wish you could rate 4.85 too!). I do understand the comments on breakfast - we try to make it clear on our website and with any guests we speak with. We are glad you enjoyed your stay and hope your travels bring you back to visit again
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The location and the hot breakfast are the main draw for this comfort inn. Literally less than a ten minute walk to the rapids, maid of the mist, the observation tower,and right to the edge of the American falls. Calling the hotel direct is the best way to request a reservation and talk with a very friendly and knowledgeable front desk person. Thank you to Betty for your help and setting us up in a wonderful room with a view of the rapids and the rising mist from horseshoe falls. Room was very clean, comfortable beds, refrigerator, TV & coffee maker. Solid walls never heard any noise from neighbors, nice cool AC awesome night sleep. Arrived early, room wasn't available but we were able to park in the lot and go to the park. Two elevators service the 6 floors and there is very little wait time on it. Yes the hot breakfast is back and is very good. Eggs,home fries,sausage,danish, muffins, cereal,fruits,make your own waffles.juice,coffee,yogurt. It's just awesome. Attending staff all wearing masks and gloves thanks to COVID. They are very quick to refill selections and wipe down tables. Some reviews complain about it being held in the basement,but it's air-conditioned, clean,bright& convenient. And Good. Really can't say enough good things about this hotel. All staff is very friendly and attentive,just awesome. Lemon infused water is available in the lobby during the afternoon and evening,very cold. Hot coffee 24 hours all complimentary. Was able to check out and still stay in the lot to go to the park for the day. In all honesty for location service and a good night's rest you won't be disappointed with a stay at the Comfort inn the Point. Thanks again to Betty and the rest of the staff, we will look forward to spending another anniversary with you.
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Date of stay: July 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tricia Mezhir, General Manager at Comfort Inn The Pointe
Responded Jul 4, 2022
Happy Anniversary - and thank you for spending such an important occasion with us. We so appreciate the recommendation and hope that you will come back and visit again
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel is the closest hotel to the park, specifically to Prospect Point. You literally walk past the gift shop and across one crosswalk and you are at the park. This is so convenient after the 10:00 fireworks to then walk back to the hotel. Our room was clean and comfortable. It was a basic hotel room with 2 queen beds. There was a large fridge. The room was quiet. There is no maid service (unless requested), but you are able to fill out a form to request new towels, trash removal, etc. There is an included continental breakfast which we had not realized when we made the reservation. Very close to several restaurants, including Hard Rock Cafe. All of the staff members were attentive, personable and helpful. One staff member who went above and beyond was Betty. She helped to get our 2 rooms next to each other (as our family of 5 needed two hotel rooms). We would absolutely stay at this hotel again and highly recommend it.
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Date of stay: July 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tricia Mezhir, General Manager at Comfort Inn The Pointe
Responded Jul 29, 2022
We thank you so much for taking the time to write the review. The recommendation is greatly appreciated. We are so glad you enjoyed your stay with us and do hope you will visit again
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Yes, well had both as well.
Yes - we are pleased to say the hot breakfast is coming back this week! We hope to have you visit soon
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"Do not stay here. You will regret it. The location doesn't come close to making up for what this place has to offer. "Read full review
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PRICE RANGE
C$127 - C$189 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
comfort inn the pointe hotel niagara falls, comfort inn pointe, comfort inn niagara falls, niagara falls comfort inn, comfort inn the pointe niagara falls
LOCATION
United StatesNew YorkNiagara Falls
NUMBER OF ROOMS
110
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Comfort Inn The Pointe
Which popular attractions are close to Comfort Inn The Pointe?
Nearby attractions include Niagara Falls State Park (0.1 km), Niagara Falls Observation Tower (0.4 km), and The Panic Room - Niagara NY (0.4 km).
What are some of the property amenities at Comfort Inn The Pointe?
Some of the more popular amenities offered include free wifi, free breakfast, and a fitness centre.
What food & drink options are available at Comfort Inn The Pointe?
Guests can enjoy free breakfast and free instant coffee during their stay.
Is parking available at Comfort Inn The Pointe?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Comfort Inn The Pointe?
Conveniently located restaurants include Savor, Chill 443, and Red Coach Inn Restaurant.
Are there opportunities to exercise at Comfort Inn The Pointe?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Comfort Inn The Pointe?
Yes, dry cleaning and laundry service are offered to guests.
Are there any historical sites close to Comfort Inn The Pointe?
Many travellers enjoy visiting Lundy's Lane Battlefield (2.5 km), Chippawa Battlefield Park (5.0 km), and Toronto Power Generating Station (1.7 km).
Does Comfort Inn The Pointe have any great views?
Yes, guests often enjoy the park view available here.
Is Comfort Inn The Pointe accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.