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The Holiday Inn Niagara Falls

777 reviews
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Traveller (258)
Room & Suite (74)
Dining (9)
Overview
  • Excellent15%
  • Very good35%
  • Average28%
  • Poor12%
  • Terrible10%
Travellers talk about
Free Wifi
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
3.0 Star Hotel
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Rooms
Feb 4Feb 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (777)Write a Review
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51 - 55 of 698 reviews
Reviewed 2 April 2017 via mobile

Walking distance to The Falls, and some minutes to the Goat Islands (Niagara Falls State Park) by car. Good service at the reception desk, wi-fi is ok, the room is spacious. The free parking area is in front of the hotel. Weakness: there is no...More

Thank AzNeto
Response from YourConciergeTeam, Assistant General Manager at The Holiday Inn Niagara FallsResponded 16 April 2017

Dear Guest, We appreciate you taking the time to review us, thank you. We are glad to hear that the location was convenient for you. We pride ourselves on great service, so thank you for acknowledging that. We do charge a fee of $10 per...More

Reviewed 30 March 2017

Although we had our car with us, we didn't take our car to go to the falls. Everything was in the walking distance. Rooms and the bathrooms were neat and clean, but the halls had some bad smell. This specific hotel was not up to...More

Thank LNY1990
Response from YourConciergeTeam, Assistant General Manager at The Holiday Inn Niagara FallsResponded 16 April 2017

Dear Guest, Thank You for taking the time to review us. I am sorry that you feel the physical Hotel did not live up to your standards. If there is any more detail you are willing to share on that please reach out to me...More

Reviewed 29 March 2017 via mobile

This hotel is located just 5 minutes drive from the Niagara falls. Rooms pretty decent and clean. Small indoor temperature controlled pool would help specially the kids to play for a while in a break of a busy day of sight seeing. Friendly staff will...More

Thank chandimalp
Response from YourConciergeTeam, Assistant General Manager at The Holiday Inn Niagara FallsResponded 16 April 2017

Dear Guest, I would like to thank you for your very kind words about our property. Thank You for taking the time to review us. We are so happy to hear that you had a wonderful time on your visit. Warm Regards Matthew Tornatore Assistant...More

Reviewed 16 March 2017 via mobile

The Holiday Inn express in Niagara is a decent hotel. The staff is very helpful. They helped us in getting a cab to the airport for 5:30 am. The restaurant attached to the hotel has amazing food. They packed us some food for the airport...More

Thank kunjc2017
Response from YourConciergeTeam, Assistant General Manager at The Holiday Inn Niagara FallsResponded 20 March 2017

I am so happy to hear that you enjoyed your stay with us. We really do appreciate you taking the time to review us, your feedback is important. I will happily pass on this survey to our team. Thank You, Matthew Tornatore Assistant General Manager

Reviewed 5 March 2017 via mobile

It was a fun weekend with a good bunch of people but the hotel was mediocre. Staff was friendly and the lobby was nice with plenty of open space. It was cold in some areas though. The view from the room was a wall, so...More

Thank Lindsay48947
Response from IHGService, Guest Relations Manager at The Holiday Inn Niagara FallsResponded 19 March 2017

Dear Lindsay48947, I appreciate the thorough feedback of your stay with us and for choosing us for your tournament lodging. Thank you for your commendation for our cordial and efficient hotel staff members. On the other hand, it is regretful to learn that your stay...More

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About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Room Service
Hotel Amenities
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Room Service
Dry Cleaning
Self-Serve Laundry
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$66 - US$260 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$66 - US$260 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (258)
Room & Suite (74)
Dining (9)
Pool & Beach (8)
Hotel & Grounds (160)
Bathroom (25)
Family and Play Areas (5)
Questions & Answers
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Karen H
6 October 2016|
AnswerShow all 5 answers
Response from Anton_Desyatnikov | Reviewed this property |
Sorry - I don't know, coz I've been driving from NYC to Niagara Falls. You better check with guest experience desk or reception, pls! Enjoy!
0
Votes
starisme9
14 April 2016|
Answer
Response from PaulaandJack | Reviewed this property |
There's a fridge. No micro.
0
Votes
SoSweetNJ
10 April 2016|
AnswerShow all 2 answers
Response from LEGBS | Reviewed this property |
Yes. Hotel is in walking distance to everything, including food. We ate at many of the counter/fast food places (lots of ethnic choices). Tony Romas food was just ok but service was good. We had breakfast at Red Coach... More
0
Votes
Room Tips
"Doesn't matter; you can walk to the Falls!"
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"18th floor has very good rooms and view of the falls"
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"Ask for a high room with a view of the falls"
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"Rooms facing east has good downtown view."
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