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The Holiday Inn Niagara Falls

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Overview
  • Excellent15%
  • Very good35%
  • Average28%
  • Poor12%
  • Terrible10%
Travellers talk about
Free Wifi
Parking
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
3 Star Hotel
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (783)
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61 - 65 of 704 reviews
Reviewed 16 March 2017 via mobile

The Holiday Inn express in Niagara is a decent hotel. The staff is very helpful. They helped us in getting a cab to the airport for 5:30 am. The restaurant attached to the hotel has amazing food. They packed us some food for the airport...More

Thank kunjc2017
Response from YourConciergeTeam, Assistant General Manager at The Holiday Inn Niagara FallsResponded 20 March 2017

I am so happy to hear that you enjoyed your stay with us. We really do appreciate you taking the time to review us, your feedback is important. I will happily pass on this survey to our team. Thank You, Matthew Tornatore Assistant General Manager

Reviewed 5 March 2017 via mobile

It was a fun weekend with a good bunch of people but the hotel was mediocre. Staff was friendly and the lobby was nice with plenty of open space. It was cold in some areas though. The view from the room was a wall, so...More

Thank Lindsay48947
Response from IHGService, Guest Relations Manager at The Holiday Inn Niagara FallsResponded 19 March 2017

Dear Lindsay48947, I appreciate the thorough feedback of your stay with us and for choosing us for your tournament lodging. Thank you for your commendation for our cordial and efficient hotel staff members. On the other hand, it is regretful to learn that your stay...More

Reviewed 5 March 2017 via mobile

My husband and I visited Niagara Falls, NY for a long weekend. We booked a king suite for 2 nights. The concept of the suite is nice; king bed with tv and chair with french doors leading to the living area. Decently clean but dated....More

Thank Karie L
Response from IHGService, Guest Relations Manager at The Holiday Inn Niagara FallsResponded 19 March 2017

Dear Karie L, Thank you for choosing to stay with us during long weekend and sharing your experience. I'm sorry to learn that you think our hotel is a bit behind the times and the elevator wasn't functioning properly when you're here. Although, it is...More

Reviewed 21 February 2017

We stayed at the Holiday Inn Niagara Falls 2/17 through 2/20 and we lost hot water on 2/19. The hotel said it wasn't going to be fixed before the end of our stay. So they gave us the option to either stay and use other...More

Thank ckingserenity
Response from YourConciergeTeam, Assistant General Manager at The Holiday Inn Niagara FallsResponded 2 March 2017

Dear Guest, I would like to thank you for taking the time to review us, your feedback is valuable to us. We did experience some issues with our hot water system the weekend in which you stayed and we did try to accommodate each and...More

Reviewed 13 February 2017

The hotel is located within 5 minutes walk to the bridge that goes into Goat Island; where in the island, one can view both the American and the Canadian Niagara Falls. Even one can view parts of the Niagara Falls from the windows in the...More

Thank TangWengKong
Response from YourConciergeTeam, Asst. General Manager at The Holiday Inn Niagara FallsResponded 21 February 2017

Dear Guest, We would like to thank you for taking the time to review us. We that you enjoyed your stay. I will pass on your feedback to our team and we look forward to your next visit with us. Warm Regards, Matthew Tornatore Asst....More

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Best Value Properties in Niagara Falls, NY
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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Dry Cleaning
Self-Serve Laundry
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$77 - US$314 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$77 - US$314 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (257)
Room & Suite (99)
Dining (9)
Pool & Beach (8)
Family and Play Areas (5)
Questions & Answers
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Karen H
6 October 2016|
AnswerShow all 5 answers
Response from Anton_Desyatnikov | Reviewed this property |
Sorry - I don't know, coz I've been driving from NYC to Niagara Falls. You better check with guest experience desk or reception, pls! Enjoy!
0
Votes
starisme9
14 April 2016|
Answer
Response from PaulaandJack | Reviewed this property |
There's a fridge. No micro.
0
Votes
SoSweetNJ
10 April 2016|
AnswerShow all 2 answers
Response from LEGBS | Reviewed this property |
Yes. Hotel is in walking distance to everything, including food. We ate at many of the counter/fast food places (lots of ethnic choices). Tony Romas food was just ok but service was good. We had breakfast at Red Coach... More
0
Votes
Room Tips
"Doesn't matter; you can walk to the Falls!"
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"18th floor has very good rooms and view of the falls"
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"Ask for a high room with a view of the falls"
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"Rooms facing east has good downtown view."
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