La Quinta Inn & Suites by Wyndham Niagara Falls
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About
See why so many travellers make La Quinta Inn & Suites Niagara Falls their hotel of choice when visiting Niagara Falls. Providing an ideal mix of value, comfort and convenience, it offers an array of amenities designed for travellers like you.
La Quinta Inn & Suites Niagara Falls is a hotel offering a flat screen TV and air conditioning in the rooms, and it is easy to stay connected during your stay as free wifi is offered to guests.
The hotel features 24 hour front desk and a convenience store. Plus, guests can enjoy a pool and free breakfast, which have made this a popular choice among travellers visiting Niagara Falls. For guests with a vehicle, free parking is available.
Nearby landmarks such as Sal Maglie Stadium (3.0 km) and Little Italy (3.7 km) make La Quinta Inn & Suites Niagara Falls a great place to stay when visiting Niagara Falls.
Travellers looking to enjoy some ribs can head to Bakery Restaurant and Lounge, LongHorn Steakhouse, or Applebee's. Otherwise, you may want to check out a Mediterranean restaurant such as The 755 Restaurant & Lounge or Sophie's Pita and Grill.
Best of all, La Quinta Inn & Suites Niagara Falls makes it easy to experience many great Niagara Falls attractions like Niagara Falls, Niagara Falls State Park, and Bridal Veil Falls, which are some popular waterfalls.
We’re sure you’ll enjoy your stay at La Quinta Inn & Suites Niagara Falls as you experience all of the things Niagara Falls has to offer.
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The bathroom tile looked like a child did it, no nice tile cuts, and the maticand grout weren't even wiped off the wall & molding.
The problem was the receptionist at the front desk. Upon our arrival she was outside the front door smoking a cigarette and talking to someone on her phone. Once passing through the cloud of smoke we had to stand in front of the front desk for about 5 minits waiting for her to come in and check us in. I guess her phone call took priority. Once she returned she reeked of tobacco smoke which made it some what unpleasant to complete the check in process. Given that this whole property is "smoke free" it was surprising to see this.
The next morning we went down for breakfast 2 hours before the kitchen closed. There were no eggs left and the waffle batter was empty. We brought this to her attention and without saying anything she reluctantly went into the kitchen to rectify the problem. The front desk was vacant during this time and there was a couple waiting to check out. We have stayed at this property previously and had never encountered these problems.
She made us fresh coffee one night and put up with our shenanigans as we made a TikTok video in the lobby during non peak hours.
Mildred is a gem, she likes her job and likes to laugh. She definitely sets the tone.
Trip Advisor readers, PLEASE realize that many hotels are excessively short staffed.
I met one of the owners in the elevator and complimented her on the cleanliness of our room. She thanked me and asked me to give feedback on my stay. This encounter was at 9 pm and she (the owner) was doing laundry.
So, weigh the pros and cons and realize that they are doing their best during these crazy times that we're in.
Breakfast was fresh, hot and plentiful. I would definitely return.
La Quinta staff.....hang in there because there are better days ahead.
Good luck on getting it back from the manager. He acts likes he happy to help on one phone call and the next you call again about the same thing to make sure your lost item is being shipped back to you. Like he talks about and it that states in the hotels policy, he acts like he's never seen or heard of the issue.
Once in the room, the sheets had stains, bathroom had hair on the floor and the coffee machine was dusty and dirt. Had to ask for them to make complimentary coffee because every time I checked it , it was empty. The elevator smelled bad, pool looked dirty.
Hotel in decent area but not the best service.
They allowed guest to barbecue ( it appeared to be like a family reunion) all those guests were noisy, couldn’t wait to check out. I would not stay here again, now that I’m familiar with the area I would definitely choose a different hotel.
La Quinta in Niagara needs to be better. Customer service is everything and unfortunately you guys are missing that. It appears that your just trying to get through every day and that is not acceptable.
The young man that checked us in upon arrival was very polite and courteous. As we were leaving, a woman was mopping the lobby and very visibly upset when we had to walk through it to leave. Also, it is not all that close to the Niagara Falls area.
Very overpriced for the poor quality.
"DO NOT put cheese on your toast/bagels before they go into the toasting conveyer belt at breakfast: the staff REALLY disencourages this!"Read full review
"Pool isn't warm and didn't seem to be really clean Bathtub tiny and water pressure not great at all Rooms were very clean and beds comfy"Read full review
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