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04/06/2017 05/06/2017
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    Sheraton At The Falls

    300 Third Street, Niagara Falls, NY 14303
    Hotel website
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    Savings alert: 29% below average rate
    Best prices for your stay
    04/06/2017 05/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$189
          US$143
          US$189
          US$143
          US$180
          Traveller (334)
          Room & Suite (112)
          Dining (17)
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          Overview
          • Excellent54%
          • Very good27%
          • Average10%
          • Poor3%
          • Terrible3%
          Travellers talk about
          “rainforest cafe” (174 reviews)
          “tgi fridays” (203 reviews)
          Free Wifi
          Air Conditioning
          Pool
          Non-Smoking Hotel
          Restaurant
          Room Service
          Suites
          Bar/Lounge
          Fitness centre
          Concierge
          Pets Allowed
          Wheelchair Access
          Business Centre
          Dry Cleaning
          4.0 Star Hotel
          All hotel details
          Offers from Sheraton At The Falls
          Offers & Announcements: Adventure Getaway
          Hotel packages
          Comfort Inn The Pointe
          996 reviews
          #4 of 50 hotels in Niagara Falls
           
          The Giacomo
          859 reviews
          #1 of 50 hotels in Niagara Falls
           
          Seneca Niagara Resort & Casino
          1,322 reviews
          #8 of 50 hotels in Niagara Falls
           
          Four Points by Sheraton Niagara Falls
          651 reviews
          #13 of 50 hotels in Niagara Falls
           
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          Rooms
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          1 room, 2 adults, 0 children
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          Traveller rating
          Traveller type
          Time of year
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          Reviewed 2 days ago via mobile

          After a bit of a problem our first night, this team totally made up for the problem. We really felt valued and were treated with understanding and true professionalism, well done! Hotel is old and pretty ugly on the outside, but really nice inside. Well...More

          Helpful?
          Hotel's Favourite
          Reviewed 3 weeks ago via mobile

          The staff, at the Sheraton at the Falls, made this past weekend one to remember. Beginning with my check-in, where my reservation wasn't found, Courtney (Front End Assistant) made it a non issue. It was resolved without questions! After that, the bellman was more than...More

          Helpful?1  
          Response from Ron D, General Manager at Sheraton At The Falls

          Thank you for the absolutely wonderful review and recommendation! We could not be happier that every aspect of your stay exceeded your expectations. Thank you for sharing how impressed you were with the level of customer service you received. Warming the hearts of every person...More

          Reviewed 3 days ago via mobile

          We stayed just one night for visiting the falls. We arrived in the evening and Andrea welcomed us but talked only to me and did not consider at all my dad who was actually the one handing her the credit card. Furthermore, the room carpet...More

          Helpful?
          Response from Ron D, General Manager at Sheraton At The Falls

          Thank you for taking the time to write a review. We are glad that you enjoyed your stay and your visit to Niagara Falls. Please accept my apology for your guest room not exceeding your expectations. We appreciate your feedback and being made aware of...More

          Reviewed 3 days ago via mobile

          My friend and I actually live in the area and we just wanted a night away. When we entered the hotel we were pleasantly greeted by the front desk staff, Jon-Rick, Nate, Kofi and Jack. Nate took great care of us letting us know all...More

          Helpful?
          Reviewed 3 days ago

          This hotel was very nice . The staff were friendly and helpful , the hotel was clean , the room was comfortable , the pool was clean and so much fun , this hotel has everything anyone could hope for . Next time we are...More

          Review collected in partnership with this hotel
          Helpful?
          Comfort Inn The Pointe
          996 reviews
          #4 of 50 hotels in Niagara Falls
           
          The Giacomo
          859 reviews
          #1 of 50 hotels in Niagara Falls
           
          Seneca Niagara Resort & Casino
          1,322 reviews
          #8 of 50 hotels in Niagara Falls
           
          Four Points by Sheraton Niagara Falls
          651 reviews
          #13 of 50 hotels in Niagara Falls
           
          About
          Awards & Recognition
          GreenLeadersBronze level
          Certificate of Excellence
          Amenities
          • Top amenities
          • Room Service
          • Bar/Lounge
          • Pool
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Business Centre with Internet Access
          • Room Service
          • Meeting Rooms
          • Dry Cleaning
          • Concierge
          • Conference Facilities
          • Children Activities (Kid / Family Friendly)
          • Laundry Service
          • Banquet Room
          • Multilingual Staff
          • Room amenities
          • Air Conditioning
          • Refrigerator in room
          • Microwave
          • Things to do
          • Bar/Lounge
          • Pool
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          Details
          • Price range
          • US$167 - US$398 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #1 Romantic Hotel in Niagara Falls
          • #2 Family Hotel in Niagara Falls
          • #2 Business Hotel in Niagara Falls
          • #2 Green Hotel in Niagara Falls
          • Room types
          • Suites ,
          • Family Rooms ,
          • Non-Smoking Rooms
          • Number of rooms
          • 392
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, Hotwire, Orbitz, HotelsforEveryone, Cancelon, Hotels.com, getaroom.com, Evoline ltd, HotelQuickly and HotelsClick so you can book your Sheraton At The Falls reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • United States >
          • New York >
          • Niagara Falls
          • Also Known As
          • Sheraton At The Falls Hotel Niagara Falls ,
          • Crowne Plaza Niagara Falls ,
          • Niagara Falls Crowne Plaza
          Add Photo Photos
          Traveller (334)
          Room & Suite (112)
          Dining (17)
          Pool & Beach (13)
          Hotel & Grounds (197)
          Bathroom (19)
          Family and Play Areas (4)
          Business Centre & Event Rooms (3)
          Nearby
          Sponsored by:
          Seneca Niagara Resort & Casino
          1,322 reviews
          .29 km away
           
          The Giacomo
          859 reviews
          .26 km away
           
          Quality Hotel & Suites At the Falls
          536 reviews
          .28 km away
           
          Days Inn Niagara at the Falls
          399 reviews
          .34 km away
           
          Nearby Restaurants
          Third Street Retreat
          91 reviews
          .29 km away
          Savor
          206 reviews
          .28 km away
          Rainforest Cafe
          556 reviews
          .07 km away
          Zaika Indian Cuisine
          329 reviews
          .26 km away
          Nearby Attractions
          Seneca Niagara Casino
          1,318 reviews
          .13 km away
          Niagara Falls USA Official Visitor Center
          156 reviews
          .33 km away
          Niagara Wax Museum of History
          69 reviews
          .43 km away
          Old Falls Street
          33 reviews
          .26 km away
          Questions & AnswersAsk a question
          Joanne H
          Hi, my partner and I will be travelling to the falls in September 2017 and are currently looking for the best place to stay. We will be flying into Buffalo on the 8th September just for a 1 night stay but are looking up options on getting to and from the airport? Does the hotel offer a shuttle service and if so does anyone know what the cost is? Any other advice on getting to and from the hotel would be greatly appreciated.
          22 May 2017|
          Answer
          Response from MeganMouton | Reviewed this property |
          $30 per way shuttle service offered by hotel, but only at specific time frames. I believe they have the info on their website. Currently they do not have Uber or lyft in the area. A cab is $50 each way. It's about a 45... More
          0
          Votes
          aaaaa
          When were the rooms renovated? Do Starwood gold members receive lounge access if booked through a third-party site?
          13 May 2017|
          Answer Show all 2 answers
          Response from Ron D | Property representative |
          Our guest rooms were renovated in 2014. Gold members receive Club Lounge access upon arrival regardless of where the reservation was made - please just make sure you provide your SPG number for your reservation upon arrival.
          0
          Votes
          jessc4565
          Any smoking rooms
          6 May 2017|
          Answer Show all 4 answers
          Response from Ron D | Property representative |
          All of our guestrooms are 100% nonsmoking. There are designated smoking areas outside of the building for guests that wish to smoke. Thank you.
          0
          Votes
          Room Tips
          "There are so many things to do in the city all you need is a nice, clean, comfortable, place to sleep with..."
          Read review
          "Rooms facing the casino have room darkening shades, so no worries about the lights from the casino. Also have..."
          Read review
          "Had to take a suite for one night stay and give extra points because no regular room was available. Room..."
          Read review
          "More light"
          Read review
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