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    Sheraton At The Falls

    300 Third Street, Niagara Falls, NY 14303
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    2017-10-08 2017-10-09
    US$229
    US$229
    US$229
    Traveller (374)
    Room & Suite (126)
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    Overview
    • Excellent56%
    • Very good27%
    • Average11%
    • Poor3%
    • Terrible3%
    Travellers talk about
    “rainforest cafe” (214 reviews)
    “tgi fridays” (236 reviews)
    Free Wifi
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    4.0 Star Hotel
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    Offers from Sheraton At The Falls
    Offers & Announcements: Breakfast for 2 Included
    Hotel deals
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    Comfort Inn The Pointe
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    Rooms
    Oct 8Oct 9
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    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (2,136)
    There are newer reviews for Sheraton At The Falls
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    11 - 15 of 1,968 reviews

    Reviewed 5 days ago

    Great hotel and great location. Kofi checked us in and set us up with a few free meals for breakfast. Hotel is close to everything if you like to walk. You can even walk to Canada from the Hotel. Room was great and staff was...More

    Review collected in partnership with this hotel
    Thank mikeernst1963
    Response from Dan T, General Manager at Sheraton At The FallsResponded 2 days ago

    Thank you for sharing your experience with us! It is so great to hear that you wouldn’t hesitate to stay with us again! We are pleased to hear that you enjoyed everything from our convenient location, to our staff, to the relaxing environment of our...More

    Reviewed 5 days ago

    The customer service at this hotel was great. A downfall was that room service closed at 10pm. Also the drywall behind the heating/cooling until was falling off. Also the new swimming pool is amazing. The parking lot filled up fast considering the casino is right...More

    Review collected in partnership with this hotel
    Thank 687tiaj
    Response from Dan T, General Manager at Sheraton At The FallsResponded 3 days ago

    Thank you for taking the time to write a review. We are glad that you enjoyed your stay and that you received great customer service from our staff. Thank you for also sharing that you enjoyed our newly renovated pool area, The Reef Beach Club!...More

    Reviewed 6 days ago

    Very good hotel.Very good location.It was family trip to visit Nigra falls. Everything is in walkable distance so need to drive to go to visit Nigra falls state park. We good restaurants are near by this hotel. Hotel it self has few restaurants to eat...More

    Review collected in partnership with this hotel
    Thank Arvin T
    Response from Dan T, General Manager at Sheraton At The FallsResponded 2 days ago

    Thank you for the review. We are so happy to hear that you were able to take advantage of our close proximity to the falls as well as other restaurants and attractions in the area. We hope that you will be back soon.

    Reviewed 6 days ago

    My stay was fine. At check-in, however, I was not told about a coupon that was available at the desk just for the asking. It was in conjunction with the casino across the street. Another guest told me about it and I went back to...More

    Review collected in partnership with this hotel
    Thank Patricia K
    Response from Dan T, General Manager at Sheraton At The FallsResponded 2 days ago

    Thank you for the feedback. We are happy to hear that you enjoyed your stay and that you were able to take advantage of the voucher for Seneca Niagara Resort & Casino. We do apologize, however, that you did not receive it initially and had...More

    Reviewed 6 days ago

    We found a dead rat in the room. When brought to attention of the staff on the check out day, no one came to clean it up right away. Had to give a couple of reminders before we got it cleaned up. We had purchased...More

    Review collected in partnership with this hotel
    1  Thank ykotnis
    Response from Dan T, General Manager at Sheraton At The FallsResponded 4 days ago

    Thank you for taking the time to share your feedback with us. We are extremely disappointed that you were not satisfied with your stay. Please accept my apology on behalf of the entire staff here at the Sheraton. We would specifically like to apologize for...More

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    Additional Information about Sheraton At The Falls

    Address: 300 Third Street, Niagara Falls, NY 14303
    Location: United States > New York > Niagara Falls
    Price Range:US$139 - US$370 (Based on Average Rates for a Standard Room)
    Hotel Class: 4 star
    Number of rooms: 392
    About
    Awards & Recognition
    GreenLeadersBronze level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Pool
    • Bar/Lounge
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Meeting Rooms
    • Dry Cleaning
    • Concierge
    • Multilingual Staff
    • Conference Facilities
    • Children Activities (Kid / Family Friendly)
    • Laundry Service
    • Banquet Room
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Bar/Lounge
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$139 - US$370 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Romantic Hotel in Niagara Falls
    • #2 Green Hotel in Niagara Falls
    • #2 Business Hotel in Niagara Falls
    • #2 Family Hotel in Niagara Falls
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 392
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Priceline, TravelUp, Orbitz, Hotwire, getaroom.com, Cancelon, HotelsforEveryone and Evoline ltd so you can book your Sheraton At The Falls reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • New York >
    • Niagara Falls
    • Also Known As
    • Sheraton At The Falls Hotel Niagara Falls ,
    • Crowne Plaza Niagara Falls ,
    • Niagara Falls Crowne Plaza
    Add Photo Photos
    Traveller (374)
    Room & Suite (126)
    Dining (20)
    Pool & Beach (16)
    Hotel & Grounds (231)
    Bathroom (22)
    Business Centre & Event Rooms (5)
    Family and Play Areas (4)
    Nearby
    Sponsored by:
    Red Maple Inn by The Falls
    177 reviews
    .31 km away
     
    Days Inn Niagara at the Falls
    650 reviews
    .34 km away
     
    Comfort Inn The Pointe
    1,089 reviews
    .43 km away
     
    The Red Coach Inn Historic Bed and Breakfast Hotel
    1,073 reviews
    .42 km away
     
    Nearby Restaurants
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    Zaika Indian Cuisine
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    .26 km away
    Nearby Attractions
    Seneca Niagara Casino
    1,419 reviews
    .13 km away
    Niagara Falls USA Official Visitor Center
    199 reviews
    .35 km away
    Old Falls Street
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    .26 km away
    St. Mary of the Cataract R. C. Parish
    22 reviews
    .25 km away
    Ask a question
    Questions & Answers
    Kay P
    28 July 2017|
    AnswerShow all 2 answers
    Response from Dan T | Property representative |
    Hello, thank you for your question. All taxes and fees for packages are billed on property. Please visit the Hotel Policies page on our website for more information or contact the hotel directly for specific information... More
    0
    Votes
    Priya S
    21 July 2017|
    AnswerShow all 2 answers
    Response from Javier D | Reviewed this property |
    free
    0
    Votes
    Kathy R
    12 July 2017|
    AnswerShow all 4 answers
    Response from Dan T | Property representative |
    Hello Kathy, thank you for your question. Although most of our guestrooms offer showers only, we do have some that include a bathtub. Please be sure to request this type of room with your reservation and we will do our best... More
    0
    Votes
    Room Tips
    "walking distance to Niagara Falls"
    Read review
    "6 floor SPG club level more updated rooms"
    Read review
    "The rooms were exceptionally clean and comfy. The bath had only a shower; no tub."
    Read review
    "Try to stay away from elevators. Busy w families and loud kids at all times"
    Read review
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