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Room & Suite (6)
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About
#4 of 4 hotels in North Creek
Location
Cleanliness
Service
Value
The Phoenix Inn Resort in North Creek is the Gore Mt. Region's premier accommodation and dining destination. Guests enjoy 30 oversized and well appointed guest rooms, a fitness center, sauna, spa services, and the newly expanded Trappers Tavern-Restaurant. In any season enjoy a family getaway, vacations, meetings, weddings, banquets, and conferences.
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Room & Suite (6)6
Full view
Property amenities
Free parking
Internet
Outdoor pool
Fitness Centre with Gym / Workout Room
Restaurant
Bicycle rental
Boating
Children's television networks
Heated pool
Yoga classes
Sauna
Complimentary instant cofffee
Complimentary tea
Outdoor dining area
Vending machine
Hiking
Ski rentals
Skiing
Patio
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Centre with Internet Access
Meeting rooms
BBQ facilities
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Picnic area
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Interconnected rooms available
Safe
Sofa
Wardrobe / wardrobe
Bottled water
Private bathrooms
Tile / marble floor
Refrigerator
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Pool view
Non-smoking rooms
Suites
Family rooms
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Good to know
HOTEL STYLE
Business
Languages Spoken
English, Spanish
Location
Full view
44Car recommended
Grade: 44 out of 100
15Restaurantswithin 10 km
13Attractionswithin 10 km
7Reviews0Q+A2Room tips
Reviews
Traveller rating
- 3
- 1
- 0
- 1
- 2
Time of year
Traveller type
Language
Selected filters
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- English
Popular mentions
Rick R wrote a review Dec. 2020
Port Washington, New York, United States6 contributions1 helpful vote
I took this place because it was close to Gore. It is only a five minute drive to the mountain. I took the duplex room. It was perfect. Downstairs was the sitting area with a sofa bed, mini fridge and full bathroom. Upstairs had the king size bed and a very large bathroom with a jacuzzi bath. I placed my college age son downstairs and I stayed upstairs. After skiing I took a hot jacuzzi bath. The owner tries to make it a bit upscale by adding some classy touches such as bath salts, paper slippers for walking inside. The hotel restaurant was very good. I had the short ribs for dinner which were very moist and flavorful. The hotel has a nice common area with fireplace and chairs. The owner just took over and is doing her best to make everyone feel comfortable. I would definitely stay here again. …
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Date of stay: December 2020
Helpful
Hotel's Favourite
We spent 4 nights there, in a beautifully kept suite, where the owner/manager made us feel very welcomed. We had total access to her, in case we needed anything. The first night we went out to dinner, (because of Covid they were closed Monday and Tuesday nights). and the first restaurant we went to had very few vegetarian options, maybe just one. So we left. We went to another (German) restaurant and I ordered a salad and it was terrible. I took 2 bites and had to leave it. My husband chose some meat dish, which he ate but was not very impressed with the way it was cooked. We asked for out check, paid and left, The following night we bought some cheese, veggies and wraps and made our own dinner in our room. Finally they opened up for dinner on our third night and it was very good. Service was super nice, staff was in general very nice. Our forth night we ate there again and it was the same nice experience. The place is very big and beautiful. Everybody was super nice and we will for sure go back next time we go skiing at Gore Mtn. The reviews to the right must have been for the former owners. We were treated very well. Covid and all, everybody was super nice to us. There's a super nice gym with saunas and machines, very very clean. There's a really nice swimming pool which of course due to the winter, we didn't use. Will definitely return.…
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Date of stay: December 2020
Rooms
Location
Service
Room Tip: Just be specific in what you want.
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Helpful
Room was quite nice, clean. Food - only had breakfasts. No host or server in dining room 15 minutes after opening. Server was pleasant and accommodating to my requests. Hash browns were cold, eggs and pan cakes okay. People in room next to mine had a horrific drunken fight - screams, crashing furniture and the last straw was a dog barking loudly. Calls to the front desk got no response - impossible to leave a message. I called 911. Police arrived at 2am, knocked on the door for some time were there until 3am. The man injured his hand badly enough to require treatment at near-by clinic. At breakfast the next morning, believing the management to be irresponsible, I asked for the night's logging to be reimbursed. That was denied. Early that afternoon the manager told me if I left right away that they would reimburse me for all four nights. I asked for a few minutes to think about it. Within 5 minutes there was a knock on my door. The manager said that they were withdrawing the offer. One last thing, I had stayed at this hotel a few years ago and I would have given it an excellent rating across the board.…
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Date of stay: October 2020
Value
Service
Sleep Quality
Room Tip: Rooms are quite nice, probably better to be on second floor.
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Helpful
Unfortunately our stay was horrible. We arrived to a dirty room with only a sheet on the bed and a dirty blanket in the closet. Our "air conditioning" was a portable unit with a hose running out an open window that lead to the pool area that was closed to guests but appeared to have a private group partaking in a party with load music coming into my open window. People were running in and out of the back door directly next to our room dripping wet and not following any masking guidelines what so ever. This was not the place for us. Please do not be fooled by the hefty price tag that you think would accompany a nice inn. Definitely 4 a star price tag for a one star stay.
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Date of stay: August 2020Trip type: Travelled as a couple
Helpful
We were attending a function in the area and needed a room for the night. We arrived at 2PM to check in and waited for over 10 minutes for someone to come to the front desk. We knew that check-in wasn't until 3PM but wanted to get a key since we wouldn't return until later that evening. On our return to the hotel we realized no room number was assigned to us so again, we had to wait since no one was at the front desk. We finally went to the restaurant to get assistance. Also, on our way out in the morning, you guessed it, no one at the front desk! In the room we found the following: Only enough coffee for one (There was a small pot by the front desk but it never had coffee in it); The sliding shower door was difficult to open; Water stains were visible on the ceiling; The bath towels were smaller than standard (Usually hotel towels are larger than home towels); Also, if you like to watch a little television your in luck; one of the smallest flat screens I've seen in a hotel was on the wall. The point I'm making is that, while each item (except manning the front desk!) was not critical they start to add up. You shouldn't charge 5 star prices when you act like a 2 star hotel. Now, I understand that the hotel has recently gone through a change of ownership and maybe they might get the bugs ironed out, I suggest they do it quickly.…
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Date of stay: August 2020
Cleanliness
Service
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ALSO KNOWN AS
the copperfield hotel north creek
FORMERLY KNOWN AS
The Copperfield Inn Resort
LOCATION
United StatesNew YorkNorth Creek
NUMBER OF ROOMS
30
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Claim Your Listing Frequently Asked Questions about Phoenix Inn Resort
Which popular attractions are close to Phoenix Inn Resort?
Nearby attractions include Gore Mountain (2.4 km), Gregory Tomb Glass Blowing Studio (0.2 km), and North Creek Mosaic Project (0.3 km).
What are some of the property amenities at Phoenix Inn Resort?
Some of the more popular amenities offered include an on-site restaurant, a fitness centre, and free parking.
Which room amenities are available at Phoenix Inn Resort?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Phoenix Inn Resort?
Guests can enjoy an on-site restaurant, barbeque facilities, and complimentary tea during their stay.
What are some restaurants close to Phoenix Inn Resort?
Conveniently located restaurants include barVino, Cafe Sarah, and Izzy's Deli & Marketplace.
Are there opportunities to exercise at Phoenix Inn Resort?
Yes, guests have access to a fitness centre, a heated pool, and a sauna during their stay.
Is Phoenix Inn Resort located near the city centre?
Yes, it is 0.4 km away from the centre of North Creek.
Are pets allowed at Phoenix Inn Resort?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Phoenix Inn Resort offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Phoenix Inn Resort?
The staff speaks multiple languages, including English and Spanish.