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Melia Tortuga Beach Resort & Spa

Hotels.comUS$162*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Melia Tortuga Beach Resort & Spa
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2,956 Reviews from our TripAdvisor Community

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Showing 1,943: English reviews
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Reviewed 2 days ago NEW

Spent the week here with my family over the easter break. The hotel is not terrible, but we were sold a 5* experience for what i felt was a 5* price. When you get there you realise that this is far from the case. The accomodation generally is OK, but little things like very poor shower pressure, tired looking decor...

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2Thank Matthew B
Sheffield, United Kingdom
Reviewed 3 days ago NEWvia mobile

Totally lost for words with the negative comments left on this site of late about this hotel and resort. Those responsible should also concentrate more on their poor grammar, than ruining a hotel/islands reputation. Start with the basics guys..... your negativity is pretty primitive, just like your use of the English language! So, we left the UK 11 nights ago....

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10Thank Sheffield2711
Reviewed 5 days ago NEW

Just back from a weeks holiday at the melia Toruga and it was very very disappointing. It is most certainly not a 5 star hotel and the food and staff make it barely a 3 star hotel in our opinion. The best part if there is one was the rooms they are quite big and spacious and we had 2x2...

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4Thank Jhcevents
Glasgow, United Kingdom
Reviewed 6 days ago NEW

Love Cape Verde been here 3 times and will be back but after a lovely day on the beach can back to find the door wide open . Staff came to to the room but no sign of apology or explanation why we could have been robbed blind. Sorry Tortuga won't be back here.

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4Thank tony m
Plymouth, United Kingdom
Reviewed 1 week ago NEW

This was our second visit to Cape Verde. Our first was to Boa Vista where there was nothing but the hotel and activities it offered to keep you entertained. Sal has more to offer and as it is still under development as an island this will only improve with time. The hotel was clean and the rooms are fantastic offering...

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3Thank Spudleyandrachel
Reviewed 1 week ago NEWvia mobile

This is not a 5 star resort, it would just about make 3 stars. Food is terrible. Worlds smallest buffet. The restaurants are dirty and the choice is poor. The food is under cooked and has given me food poisoning. If you fancy any toppings on your food- flies will have to do. Staff don't even offer to give you...

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6Thank Michael P
Huddersfield, United Kingdom
Reviewed 1 week ago via mobile

We had 10 nights here from 26 March. We were upgraded to 2 bedroom suite which was great for the extra space. Excellent location on wide beach, though choppy sea, with the town of Santa Maria a 40 minutes walk via the roads or 80 minutes on the beach. Either way , well worth a visit to see the fish...

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5Thank Wendy D
Blackpool, United Kingdom
Reviewed 1 week ago

had a wonderful time at this hotel. great rooms very spacious, not far to Sal, bus service is good, to do shopping in Sal.. great staff, the beach boys Axel and Marcos made our holiday, really nice guys.. would definitely stay here again.

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5Thank Catherine I
Reviewed 1 week ago via mobile

Just returned from one week's stay. Great hotel with nice pools and landscaping. Room had 2 bedrooms which was perfect for us with 2 kids. Just minor negatives were that the restaurants were too small and busy at times. Also there was the usual race for the sun beds but that is a universal problem. All in all a lovely...

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4Thank NicholasJRawlings
Luxembourg City, Luxembourg
Reviewed 2 weeks ago

We started our holidays yesterday at Melia Tortugas in Sal. A big mistake. If you can, avoid this place. Nobody is responsable for anaything, nobody helps you or advices you. You want to book a table at beach restaurant, you ask reception, theysend to the restaurant manager who says you have to go to reception, but there nobody can book...

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4Thank Poli62
elyeszendah, The Deputy General Manager at Melia Tortuga Beach Resort & Spa, responded to this review

Dear Poli62, Thank you for your review, honestly, we are genuinely surprised...this is not the image that we get after looking at the majority of TA reviews. As you are still between us in the Resort, My Name is Elias Zendah, I'm the Deputy General Manager and more than happy to assist you, just ask reception for me and it...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Beachfront
  • Free Parking
  • Pool
  • Free Internet
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
The 5 star Melia Tortuga All-Inclusive Resort is located in the southeast of the island Sal, only a few minutes from the colourful town Santa María and Amilcar Cabral international airport. During your stay you will find relaxation and fun right on the fabulous Algodoeiro beach, with its white sand and turquoise waters. The resort offers spectacular suites and villas with up to 4 bedrooms, private garden and swimming-pool. Set in gardens there are 2 magnificent adult pools and 2 pools for children. Experience Yhi Wellness with sauna, Turkish bath, whirlpool, thermal circuit, fitness facilities, massage and beauty treatments. Dining options include a variety of 4 restaurants and bars, offering a selection of international and local cuisine. The Melia Tortuga All-Inclusive is also the perfect destination for windsurfing, kitesurfing or scuba diving. Events for up to 200 people can be organised in 2 meeting rooms with natural daylight. ... more   less 

Additional Information about Melia Tortuga Beach Resort & Spa

Address: Urbanizacao da Cabocan | ZDTI Ponta Preta, Cape Verde - Sal, Santa Maria, Ilha do Sal 4111, Cape Verde
Region: Cape Verde > Ilha do Sal > Santa Maria
Price Range: $202 - $403 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Melia Tortuga Beach Resort & Spa 5*
Number of rooms: 286
Reservation Options:
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Also Known As:
Melia Tortuga Beach Resort & Spa Cape Verde/Santa Maria, Ilha Do Sal
Hotel Style:
#1 Family Hotel in Santa Maria
#3 Romantic Hotel in Santa Maria
#6 Top resorts Hotel in Santa Maria
#7 On the Beach Hotel in Santa Maria
#7 Luxury Hotel in Santa Maria
#7 Spa Hotel in Santa Maria
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Questions & Answers

Here's what travellers have asked, with answers from Melia Tortuga Beach Resort & Spa staff and other travellers.
438 questions
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Questions? Get answers from Melia Tortuga Beach Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms away from reception quite, near beach is good”
967catherinei, 18 Apr 2017 | Read review
“Select another hotel in Sal: Morabeza. Oasis, Hilton........”
Poli62, 15 Apr 2017 | Read review
“need a room nearer the recption as the place is very large”
PoppyBarnstaple, 13 Apr 2017 | Read review
“Apartment 297 is a good location as it overlooks the childrens & main pool & is a short stroll down to the beach & is quite.”
lloydc373, 11 Apr 2017 | Read review
“Worth dropping them an email if you want a specific room as they do respond.”
CelMH, 3 Apr 2017 | Read review
5 of 5
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US$162* /night
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Prices are for 1 room, 2 adults
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