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Melia Tortuga Beach Resort & Spa

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Melia Tortuga Beach Resort & Spa
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2,814 Reviews from our TripAdvisor Community

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Showing 1,858: English reviews
Reviewed yesterday NEWvia mobile

Just come back from a week at the resort and although would agree with some of the comments we still enjoyed our stay. The resort has so much future potential but would be happy to recommend with a few caveats. If you want stress free sun then this could be the place for you.

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2Thank Lucyandfc
Reviewed yesterday NEWvia mobile

We are just ending our visit to this hotel and I can honestly say I could not fault the politeness and helpfulness of the staff here. My daughter has Coeliac Disease and the staff were absolutely spot on with her diet in every restaurant. The rooms were clean, fresh and comfy. I only saw 2 mosquitos all week. I felt...

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2Thank Claire B
Reviewed 3 days ago NEWvia mobile

I am staying here at the moment, and have found it to be pleasant. It was a last minute booking for a bit of sun and relaxation. Rooms are clean and lovely, haven't seen the entertainment so can not comment about that. Pools and beach are nice too. There is a little bit of language barrier between staff and customers...

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Thank Claire B
Reviewed 3 days ago NEW

First the summary: - villa was ok, but not matching 5star expectation. - service was worse. they showed absolutely no motivation to make a good job. - food was a desaster. we haven't experienced any such offering till now. - island of sal itself is worth a trip. The bad experiences within the 2 weeks we stayed at this hotel...

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2Thank drdmc00
Hampshire UK
Reviewed 3 days ago NEW

My husband and I have just come back from a stay at this hotel of 10days. We both had a very relaxing time and liked the hotel very much. However you have to remind yourself that these islands are 500 miles off of the west coast of Africa and so most of what is produced has to be imported. It...

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2Thank TessHampshireUK
Montreal
Reviewed 4 days ago NEW

We stayed at this property over the Christmas holidays. Paid rack rate for a 3 bedroom villa. The villa itself was very nice except (see pictures) for the fact that it was very dirty and filled with insects (cockroaches and ants). Especially the bathroom where housekeeping casually placed a towel nicely folded in the ant filled shower. The pillows contained...

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1Thank WorldTravel0581
elyeszendah, The Hotel Management Team at Melia Tortuga Beach Resort & Spa, responded to this review

Dear WorldTravel0581, We thank you for your feedback. We are very sorry that your experience was not as positive as the many others that have shared their experiences on TripAdvisor. We Hope that your next holidays will meet your personal Expectations. The Hotel Management Team

Famagusta, Cyprus
Reviewed 5 days ago NEWvia mobile

The restaurants are going downhill. Not enough cups or glasses in the buffet in the morning and this could so easily be rectified. Cold food that has been cooked quite some time ago was being served in O'grille. I was quite happy that they forgot my main meal here after seeing the state of the Pork kebab they brought my...

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1Thank Tickettyboo
elyeszendah, The Hotel Management Team at Melia Tortuga Beach Resort & Spa, responded to this review

Dear Tickettyboo, We thank you very much for your feedback regarding our resort, we appreciate the effort that you invested to share your personal experience with us during your last stay. We are genuinely sad to see that you didn't enjoy your stay on this particular occasion, personally wish that you got to meet us and shared your concerns with...

Auchterarder, United Kingdom
Reviewed 5 days ago NEW

This was without doubt the worst holiday we have ever experienced.accomodation was ok, the food was appalling, we were given frozen vegetables, undercooked vegetables, an "off" suckling pig on Christmas Day, warm water, ice cold red wine, the list is endless. There were wild dogs on the beach, endless amounts of cigarette ends and horse poo Broken sun beds and...

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2Thank jak15112017
Reviewed 5 days ago NEWvia mobile

I've been fortunate enough to visit many places across the world and this is by far the worst holiday I've ever had!! £2,200 for an all inclusive, 5 star holiday! In reality you couldn't pay for me to come back here and it certainly isn't 5 star. I wouldn't even describe this as a 3 star. Our expectations were to...

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1Thank Samantha V
elyeszendah, The Hotel Management Team at Melia Tortuga Beach Resort & Spa, responded to this review

Thank you Samantha V for having chosen Melia Tortuga Beach Resort Spa for your holidays and for having taken the time to review our Resort. We are sorry to perceive that your stay with us did not turn out as you have expected, We took on board all the points that didn't meet your personal expectations but We are frankly...

Manchester, United Kingdom
Reviewed 1 week ago

Had a relaxing 11 day break returning on 8th Jan 17. We'd booked a family 2 bedroom suite which was modern and spacious and more than adequate for our needs. This is our 2nd time to Cape Verde but our first time at this hotel. We'd previously stayed in a Villa apartment at the Melia Dunas but due to the...

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3Thank njh2017
elyeszendah, The Hotel Management Team at Melia Tortuga Beach Resort & Spa, responded to this review

Dear njh2017, Thank you for your feedback that we qualify as nearly positive. You Have our contacts, we recommend that you get in touch with us. We do sincerely hope, that you get in touch and give us the opportunity to demonstrate our usual passion for service and regain your trust in our Resort. The Hotel Management Team

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Amenities

Highlights
  • Beachfront
  • Free Parking
  • Pool
  • Free Internet
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
The 5 star Melia Tortuga All-Inclusive Resort is located in the southeast of the island Sal, only a few minutes from the colourful town Santa María and Amilcar Cabral international airport. During your stay you will find relaxation and fun right on the fabulous Algodoeiro beach, with its white sand and turquoise waters. The resort offers spectacular suites and villas with up to 4 bedrooms, private garden and swimming-pool. Set in gardens there are 2 magnificent adult pools and 2 pools for children. Experience Yhi Wellness with sauna, Turkish bath, whirlpool, thermal circuit, fitness facilities, massage and beauty treatments. Dining options include a variety of 4 restaurants and bars, offering a selection of international and local cuisine. The Melia Tortuga All-Inclusive is also the perfect destination for windsurfing, kitesurfing or scuba diving. Events for up to 200 people can be organised in 2 meeting rooms with natural daylight. ... more   less 

Additional Information about Melia Tortuga Beach Resort & Spa

Address: Urbanizacao da Cabocan | ZDTI Ponta Preta, Cape Verde - Sal, Santa Maria, Ilha do Sal 4111, Cape Verde
Region: Cape Verde > Ilha do Sal > Santa Maria
Price Range: $206 - $360 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Melia Tortuga Beach Resort & Spa 5*
Number of rooms: 286
Reservation Options:
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Also Known As:
Melia Tortuga Beach Resort & Spa Cape Verde/Santa Maria, Ilha Do Sal
Hotel Style:
#1 Family Hotel in Santa Maria
#2 Top resorts Hotel in Santa Maria
#3 Romantic Hotel in Santa Maria
#3 Spa Hotel in Santa Maria
#4 On the Beach Hotel in Santa Maria
#4 Luxury Hotel in Santa Maria
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Questions & Answers

Here's what travellers have asked, with answers from Melia Tortuga Beach Resort & Spa staff and other travellers.
398 questions
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Questions? Get answers from Melia Tortuga Beach Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid the hotel, if you like to have a 5star experience.”
 of 5 bubbles drdmc00, 14 Jan 2017 | Read review
“I would ask for a room away from the family pool or square outside reception if you like it quiet.”
 of 5 bubbles TessHampshireUK, 14 Jan 2017 | Read review
“Not recommended”
 of 5 bubbles WorldTravel0581, 13 Jan 2017 | Read review
“Over pools”
 of 5 bubbles E6200TYcaroll, 8 Jan 2017 | Read review
“Rooms nearer the beach are quieter but all have good access to a pool”
 of 5 bubbles 907ClaireH, 5 Jan 2017 | Read review
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