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Crioula Club Hotel & Resort

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1,772 Reviews from our TripAdvisor Community

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Showing 445: English reviews
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Oxford, United Kingdom
Reviewed 1 week ago

Myself and my husband (and grown up daughter) have just returned from a week's holiday at the Crioula. Before going I was a bit concerned, having read so many awful reviews. However, this is how I viewed it. The Room - although slightly in need of updating, it was a really good size, with good sized bathroom, and kept impeccably...

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Helpful?
11Thank hsimpson1964
Crioula H, Guest Relations Manager at Crioula Club Hotel & Resort, responded to this review

Dear hsimpson1964, Many thanks for your kind words following your recent stay with us at smartline Crioula. It’s always a great pleasure to hear that our lovely guests enjoy so much our ideal place on the island to discover the beauty of our island. We are pleased that you enjoy our calm and luxurious ambiance and relish our excellent service...

Manchester, United Kingdom
Reviewed 1 week ago

Basic 3 star hotel,good location for us,on the beach town within walking distance..Clean and well kept gardens.We could always find something suitable to eat and found all the staff to be friendly a smile helps a lot! Would recomend the island trip to the salt mines lovely day out.

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2Thank joycelyn h
Crioula H, Guest Relations Manager at Crioula Club Hotel & Resort, responded to this review

Dear joycelyn h, Let us express our sincere thanks and appreciation for your kind words and to be given the opportunity to extend our hospitality. A great pleasure to read you had such a fabulous time with us and enjoyed so much Santa Maria. Whenever your travels take you back , do make sure to let us know so we...

Bolton, United Kingdom
Reviewed 2 weeks ago via mobile

This is a three star hotel only .no more. food ok but the hole complex caters for the Italians, so fish,pasta, pizza ect also music at night is for the Italians. there is nothing to do around the hotel, good beaches and pool. drinks are ok. Local town small and you do get a little hassled even thou they say...

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Helpful?
1Thank kriselize
Crioula H, Guest Relations Manager at Crioula Club Hotel & Resort, responded to this review

Dear kriselize, Thank you for writing a detailed review on TripAdvisor. We are delighted to see that you have enjoyed your apartment with the comfort and that you were satisfied with the facilities in your room and the presentation of our breakfast. All comments are seriously taken into consideration and would like to assure you that your comments will be...

Hull
Reviewed 2 weeks ago

The hotel is in a nice quiet location even though there is masses of development in the whole area. Right on the beautiful beach which is well worth a saunter on, with both the sun and the wind great to top up the tan. The wind is constant and during the day is a blessing, however can be chilly on...

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3Thank Jomocity
Crioula H, Guest Relations Manager at Crioula Club Hotel & Resort, responded to this review

Dear Jomocity, Thank you for taking the time to review our hotel on TripAdvisor and for your friendly open words you shared with the online community. We all strive to make our guests stay a memorable one with offering a warm and genuine service. One of our main goals is to offer delicious culinary and it is great to see...

Chorley, United Kingdom
Reviewed 2 weeks ago

Hotel was clean, pool good but cold. Straight out onto the beach where sun beds were provided, take air beds as there are no cushions so they are very uncomfortable. The staff apart from the animation team were not very sociable and never seemed to have a smile on their face. The food was average but not to our taste,...

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1Thank 10traveller2013
Crioula H, Guest Relations Manager at Crioula Club Hotel & Resort, responded to this review

Dear 10traveller2013, Thank you for taking the time to share your experiences with us! All comments are seriously taken into consideration and would like to assure you that your comments will be passed onto the management team for consideration. Of course we would have liked to have been able to discuss any issues you had whilst in Hotel as we...

Manchester, United Kingdom
Reviewed 2 weeks ago

Just arrived back form this hotel on sunday 12th march the beach is lovley the pool is lovley the food not so good luke warm all the time, there are no shops at all, the bars you have to look down the side streets to find them but worth it if you do, don't go to baileys bar which is...

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1Thank susan642017
Crioula H, Guest Relations Manager at Crioula Club Hotel & Resort, responded to this review

Dear susan642017, Let us express our sincere thanks and appreciation for your kind words and to be given the opportunity to extend our hospitality. Mentioning the friendliness and efficiency of our employees particularly we do appreciate very much, and will continue to work on our areas of improvement in order to be perfectly ready for your next stay. Our committed...

Newcastle upon Tyne, United Kingdom
Reviewed 2 weeks ago

Just got back from Smartline Crioula 5/3/17 Two Couples (50s) We had a really great relaxing time and all at a good price. Check in was quick and information spot on. 2euro per person per night tourist tax is charged at check in i.e 28euros per couple for 7 night stay The reception area is where the complimentary wifi is...

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3Thank hylt64
Crioula H, Guest Relations Manager at Crioula Club Hotel & Resort, responded to this review

Dear hylt64, Thank you for writing a detailed review on TripAdvisor. As the well-being of our guests is of great importance to us, we want to make sure that everyone is provided with our best service at all times. Therefore we highly appreciate your evaluation with regard. Everything we do is aimed at providing you with an excellent hotel experience...

Reviewed 3 weeks ago via mobile

I have just returned back from the Creola hotel in Santa Maria Sal. it is good value for money and the food is good The rooms are very clean and the reception staff are very friendly. The food is good and not as bad as people are making it seem on this site. The hotel has a beach and the...

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2Thank Aadeeno A
Crioula H, Guest Relations Manager at Crioula Club Hotel & Resort, responded to this review

Dear Aadeeno A, Thank you for taking the time to write your review of our property, your comments are very much valued. We are continually working hard to increase our service quality to give the best service to our guests It's great that our culinary offer also met your taste. Mentioning the friendliness and efficiency of our employees particularly we...

Italy
Reviewed 3 weeks ago

We have just returned from a weeks stay at the Crioula hotel and must just say that some of the negative reviews are so wrong. Yes there is very little to do of an evening the entertainment provided by the hotel is very limited and just so so. We went for a week rest and just to recharge our batteries,...

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Helpful?
5Thank Medici_8
Crioula H, Guest Relations Manager at Crioula Club Hotel & Resort, responded to this review

Dear Medici_8, Thank you for taking the time to leave your review. We all strive to make our guests stay a memorable one with offering a warm and genuine service. One of our main goals is to offer delicious culinary and it is great to see that we have met your taste. Hearing from a valued customer like you are...

Reviewed 4 weeks ago via mobile

Beautiful country and beautiful people. Do not be mis lead by the impression as you leave the airport, it is a lovely place. Resort is for either sun worshippers or sea sport enthusiasts ( sadly I was neither). Don't get me wrong though I did enjoy my hols, but not as much as I'd hoped. . Staff are amazing and...

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5Thank Roy D
Crioula H, Guest Relations Manager at Crioula Club Hotel & Resort, responded to this review

Dear Roy D, First of all we would like to thank you for spending time to write a review through TripAdvisor. We are very pleased to know that you have enjoyed your stay with us and that everything was to your entire satisfaction. Your kind words are very much appreciated. Rest assured that your comments are passed on to all...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Meeting Rooms
  • Multilingual Staff
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Opened in June 2000 with the aim to reach to Italian market demand, begins to extend to other European markets in 2007, arousing the interest of many TO, by its location, rooms particularity (large and well distributed), kitchen and general services. In 2014, after a partnership with Thomas Cook Group, associated with the brand smartline, the hotel started a deep restructuring process, increasing as well its capacity. All services are covered, since, restaurants, bars, rooms, pool, reception, anphitheatre, much of which is already completed. A new face of the smartline Crioula will be presented from November 2014, and is already perceptible, which also includes more beverage offers in AI, and more options for cocktails. ... more   less 

Additional Information about Crioula Club Hotel & Resort

Address: C.P. 45, Santa Maria, Ilha do Sal 4111, Cape Verde
Region: Cape Verde > Ilha do Sal > Santa Maria
Price Range: $117 - $296 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Crioula Club Hotel & Resort 3*
Number of rooms: 244
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Also Known As:
Crioula Hotel Santa Maria
Crioula Santa Maria
Crioula Club Hotel & Resort Cape Verde/Santa Maria, Ilha Do Sal
Hotel Style:
#10 Spa Hotel in Santa Maria
#10 On the Beach Hotel in Santa Maria
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Questions & Answers

Here's what travellers have asked, with answers from Crioula Club Hotel & Resort staff and other travellers.
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Questions? Get answers from Crioula Club Hotel & Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had rooms in the 300's and they were well away from the noisy areas (pool, entertainment etc.)”
 of 5 bubbles hsimpson1964, 16 Mar 2017 | Read review
“No real sea views. Only two storey buildings. Accessibility easy.”
 of 5 bubbles Jomocity, 13 Mar 2017 | Read review
“rooms near reception can pick up comp wifi we had 324 & 326”
 of 5 bubbles hylt64, 10 Mar 2017 | Read review
“Take warm clothes”
 of 5 bubbles Medici_8, 5 Mar 2017 | Read review
“I don't think you can all very dated”
 of 5 bubbles Johnna2016, 16 Feb 2017 | Read review
5 of 5