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Holiday Inn Express Olean

HIExpress.comUS$114*
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#2 of 4 Hotels in Olean
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Holiday Inn Express Olean
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411 Reviews from our TripAdvisor Community

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Showing 404: English reviews
Clermont, United States
Reviewed 24 October 2015

Nicest hotel in the area. Very close to shopping and downtown Olean. We were there to visit old friends and this was the perfect place. we had diner at a local favorite that was recommended by the hotel

Review collected in partnership with Hampton
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Helpful?
Thank Theodore K
Michael R, Manager at Holiday Inn Express Olean, responded to this review

Thank you so much! If there is one thing we know here, it is where to eat. I can imagine that I know exactly where you ate while in town, and i am doing the same thing tonight. We are so happy and proud of our little corner of Olean, I am glad we were able to brighten your stay...

Stafford Springs, Connecticut
Reviewed 19 October 2015

The 4 stars would change to 5 stars with a little sprucing up. This seems to be a little older in town unit. The room was fine. All of the employees were very friendly and helpful. We would not hesitate to stay here again, in fact this was our second stay here.

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Helpful?
Thank irishpkc
Michael R, Manager at Holiday Inn Express Olean, responded to this review

thank you so much for your kind thoughts. We are currently planning a huge renovation at our property to get that updating underway. We are so pleased that you enjoyed your stay, come see us again soon! Thank you, Michael Roche Guest Services Manager

Middlefield, United States
Reviewed 19 October 2015

Extremely pleasant stay. Very clean, super comfortable bed and pillows. All the staff are warm, friendly and helpful. Fabulous Continental Breakfast with lots of healthy choices. Quality snacks are complimentary in the afternoon and little yummy desserts set out in the evening. Really nice! Construction in the area made it a little difficult to access roads into and out of...

Review collected in partnership with Hampton
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Helpful?
Thank Janet S
Michael R, Manager at Holiday Inn Express Olean, responded to this review

Hi Janet, What kind words, thank you from all of us here, we truly appreciate it! We are Happy to announce that the construction in front of the property has completed and we are the proud new owners of two shiny new roundabouts. We truly value your kind words, and hope you come back to see us again soon. Thank...

lebanon, United States
Reviewed 19 October 2015

I felt like this was an economy hotel with the Hampton brand attached to it. The Lobby and elevator were not at Hampton standard for cleanliness. The shower was only warm in the morning. This stay was not worth the Hampton rate paid.

Review collected in partnership with Hampton
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Helpful?
Thank Joseph S
Kellie W, General Manager at Holiday Inn Express Olean, responded to this review

Hello! Thank you for taking the time to write a review of your recent stay with us. I appreciate your feedback of your recent stay with us. I understand you were unhappy with the cleanliness of your room and I am very sorry for this experience. We take a lot of pride in our guests being satisfied and apologize that...

Olean, United States
Reviewed 14 October 2015

Not friendly at the front desk, overcharged, no call back on claim. Still to this day have not heard from manager apologizing or talking about why they charged my account twice after my company had pre-paid for the my stay.

Review collected in partnership with Hampton
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Helpful?
Thank Maria W
Kellie W, General Manager at Holiday Inn Express Olean, responded to this review

Hello, Maria! Thank you for taking the time to write a review of your recent stay with us. I am glad that we were able to get the matter resolved for you. Again, I apologize for the inconvenience we caused you, and hope that you'll enjoy the gift certificate that we've provided you. Please let me know if there is...

Oro Valley, United States
Reviewed 7 October 2015

I NEVER sleep well in hotels - except the Hampton. It's so nice to be able to enjoy vacations well rested. The mobile check in app came in very handy when arriving in the wee hours of the morning. Thank you! The staff is always very courteous and attentive to our needs. The USB outlets are a definite plus!!

Review collected in partnership with Hampton
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Helpful?
Thank Karen J
Michael R, Manager at Holiday Inn Express Olean, responded to this review

Hi Karen!! We love those features as well. We are all proud Hamptoneers, and thank you for choosing us to spend your time with!! Michael Roche Guest Services Manager

Reviewed 6 October 2015

My Husband and I have stayed in the Hampton a few times. We are very pleased with the Hotel and the Staff. I under stand that the Hampton has been bought by Holiday Express and will be changing this November. I am not sure if we will go back. My husband and I like the Hampton Chain very much and...

Review collected in partnership with Hampton
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Helpful?
Thank 380cynthiav
Michael R, Manager at Holiday Inn Express Olean, responded to this review

Dear Cynthia, I completely understand your hesitation regarding our upcoming changes. We are proud to be members of the Hilton Family, but we are open and excited for the opportunities that are in front of us. One of the things we pride ourselves on is that we are more than the name above the door. Whether or not it says...

Plainville, Massachusetts
Reviewed 26 September 2015

We were recently in Olean for a wedding, and the majority of wedding guests stayed at the Hampton Inn. It was common knowledge and frequently discussed among us that Jerald and Kate at the front desk were extremely helpful and accommodating to all. They clearly want their hotel guests to have a wonderful experience at the Hapmton and do what...

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Helpful?
Thank amybro724
Michael R, Manager at Holiday Inn Express Olean, responded to this review

Dear Amy, I am so glad that the staff was able to provide you with such a good experience. I am excited to pass your kind words on to Jerald and Kate. They truly are dedicated and are shining examples of what we strive for here at the Hampton. Thank you so much!!! Thank you, Michael Roche Guest services manager

Parkersburg, United States
Reviewed 26 September 2015

I stay a this hotel 3-4 times per year. My last stay was in May and since that time the hotel seems to have gone down hill somewhat. Chair and Ottoman in room were stained and tub is in need of work. The sheets on the bed looked like they had been used and not changed

Review collected in partnership with Hampton
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Helpful?
Thank Fred H
Michael R, Manager at Holiday Inn Express Olean, responded to this review

Hi Fred, i am so sorry that your stay was not up to par with your usual experience. We are in the process of updating our in room furnishings and our linens are all brand new out of the box. I hope that you are able to return soon so we can share all of the exciting new changes we...

Spring Arbor, United States
Reviewed 24 September 2015

This is a dated hotel in need of updating. The pool heater was broken and apparently has been for some time. Staff are very friendly and helpful. There isn't much within walking distance other than a Pizza Hut that doesn't serve any alcohol.

Review collected in partnership with Hampton
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Helpful?
Thank Thomas D
Michael R, Manager at Holiday Inn Express Olean, responded to this review

Hello Thomas, Thank you so much for taking the time to review our Hotel here in Olean. I do apologize that you had trouble finding local establishments that fit what were looking for. Next time you are in the area, I recommend the Broken Wing, it is a really nice sports bar no more than 50 feet from the building....

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service

Additional Information about Holiday Inn Express Olean

Address: 101 Main St, Olean, NY 14760-2603 (Formerly Hampton Inn Olean)
Region: United States > New York > Olean
Price Range: $161 - $252 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Olean 2.5*
Number of rooms: 76
Reservation Options:
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Also Known As:
Hampton Inn Olean Hotel Olean
Olean Hampton Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Olean staff and other travellers.
1 question
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over a year ago

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Questions? Get answers from Holiday Inn Express Olean staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room was on the 1st floor, just off the Lobby and behind the elevator. Very, Very quiet. No noise at all”
obarth289, 5 May 2017 | Read review
“if you are a day sleeper, or just want quiet--get a room on the seond floor. i like room 230”
henryv811, 19 Mar 2017 | Read review
“You do not want the second floor near the stairwell . Perhaps the third floor would be better.”
shannonjkn, 19 Nov 2016 | Read review
“Stay on the back side....Motorcycles are noisy as they turn the corner.....all night long.”
EthelSue, 8 Oct 2016 | Read review
“I recommend the top floor. Even though we faced the street, the noise level was low.”
Barcon08, 10 Aug 2016 | Read review
5 of 5
HIExpress.com
US$114* /night
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Prices are for 1 room, 2 adults
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