Best Western Plus Oswego Hotel And Conference Center

Best Western Plus Oswego Hotel And Conference Center

Pool and hot tub
Traveller (78)
room bed
Room & Suite (98)
Best Western Plus Oswego Hotel And Conference Center
Videos (3)
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Breakfast included
C$207
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

4.5
#1 of 10 hotels in Oswego
4.7 of 5 bubbles
Location
4.5 of 5 bubbles
Cleanliness
4.4 of 5 bubbles
Service
4.1 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
At the Best Western Plus Oswego Hotel And Conference Center you're sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Oswego Hotel And Conference Center will stand out among other hotels in Oswego,NY. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don't miss a beat while you're away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you're on the road. As always, the Best Western Plus Oswego Hotel And Conference Center will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Bicycle rental
Boating
Kids stay free
Street parking
Wifi
Hot bath
Pool / beach towels
Swimming pool toys
Adult pool
Indoor pool
Heated pool
Shallow end in pool
Fitness / spa changing rooms
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Kids' meals
Outdoor dining area
Wine / champagne
Vending machine
Bowling
Canoeing
Golf course
Hiking
Skiing
Water sport equipment rentals
Windsurfing
Aerobics offsite
Bicycle tours
Bowling offsite
Canoeing offsite
Evening entertainment
Fishing
Patio
Walking tours
Children's television networks
Kids pool
Highchairs available
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Steam room
Baggage storage
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Picnic area
Sun deck
ATM on site
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Interconnected rooms available
Private balcony
Safe
Seating area
Separate living room
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Microwave
Refrigerator
Kitchenware
Flatscreen TV
Radio
Whirlpool bathtub
Bath / shower
Complimentary toiletries
Hair dryer
Room types
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.5 of 5 stars
HOTEL STYLE
Business
Centrally Located
Languages Spoken
English
Hotel links
Special Offer:Click Here to Book Direct & Save Online

Location

26 E 1st St, Oswego, NY 13126
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 77 out of 100
77
Syracuse Hancock Intl Airport
50.3 km
See all flights
Watertown Airport
4.5
4.5 of 5 bubbles536 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
Powered by AI

The Best Western Plus Oswego Hotel and Conference Center garners appreciation for its prime location and amenities, including a well-maintained pool and quality breakfast options. While some travelers commend the hotel's atmosphere, with clean, spacious rooms and impressive views, others have encountered issues ranging from inconsistent housekeeping to rooms lacking supplies or hot water. The friendly service is often praised, although there have been mentions of slow assistance. Opinions on value are divided; guests enjoy the fitness center and water park deal, but some find room pricing steep and amenities wanting.
Location
Picturesque
Atmosphere
Inviting
Rooms
Neglected
Value
Expensive
Cleanliness
Mixed
Service
Inconsistent
Amenities
Satisfactory

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536Reviews7Q+A82Room tips
Traveller rating
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Detailed Reviews
Bob P wrote a review Apr 2023
Troy, New York3 contributions
Hotel's Favourite
5.0 of 5 bubbles
Front desk, breakfast staff, restaurant staff - everyone we dealt with were outstanding! We felt welcome and had an incredible experience. We especially enjoyed the food, both in the restaurant and catered for our meetings. The culinary team really is outstanding.
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Review collected in partnership with Best Western
Date of stay: April 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
aeltowles wrote a review Dec 2020
Black River, New York3 contributions
5.0 of 5 bubbles
Amazing, friendly, helpful staff, all around. The beds were very comfortable. Our jacuzzi suite was amazing. There was lots of room, plenty of seating, and it was very clean and tidy. We loved that we had a beautiful view of the water from our room. The pool and fitness area were top notch. The breakfast was great, even with covid going on and having a smaller selection. The price was awesome and the drink cards and coupons for money off dinner at their restaurant that we were given at check in was very generous. The atmosphere of the bar/restaurant was so welcoming and fun and the food and drinks were great. This will be our go to for when we need to just get away and enjoy the Oswego area, which we are very fond of. Thank you so much for making my family feel comfortable and safe at such a difficult, stressful time.
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Review collected in partnership with Best Western
Date of stay: December 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Waterfront Events, Marketing at Best Western Plus Oswego Hotel And Conference Center
Responded Dec 22, 2020
THANK YOU for such a wonderful review. As you can imagine this year has been difficult for the hospitality industry so your kind words mean so much to us and the staff! I will be sure to share this with everyone. We hope to see you again soon! John S
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
Katherine M wrote a review Jun 2021
Clinton119 contributions56 helpful votes
5.0 of 5 bubbles
We had a river view room with a balcony (320). The room had a sprinkler system and smoke detectors for the safety conscious when staying in a higher room. The room was very quiet and warm without us turning the heat on with only 40 degree temps outside. Even though there was the remnants of a wedding at the event center there was plenty of parking. The room was spacious and spotless with comfy beds and pillows. The bathroom had a large vanity and was a shower only which we loved. Nothing I hate more than climbing over the side of a tub. There was no hair dryer that I could find nor laundry plastic bag but I'm assuming this was something to do with covid. We also had a refrigerator with a freezer which was nice for the ice packs i always bring along. I saved the best for last. They had a real breakfast buffet except for waffles. There was eggs and bacon and loads of other hot and cold breakfast foods. It was so nice not to receive a "to go" bag to start the day. I really can't say anything about the pool or fitness facilities as we arrived very late and did not use anything but the wifi which was excellent. Overall, a great stay in a beautiful location.
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Date of stay: May 2021
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Waterfront Events, Marketing at Best Western Plus Oswego Hotel And Conference Center
Responded Jun 16, 2021
Katherine M, Thank you so much or taking the time out of your schedule to write this outstanding review! We pride ourselves on offering quality service and product to our guests and we are blessed with a great staff at every level! We hope to see you again in the near future and hope that you have the time on your next visit to use ALL of the facilities and the restaurant Alex's on the Water! John S
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stephanie Ruby wrote a review Oct 2021
9 contributions
+1
1.0 of 5 bubbles
My family and I checked into room 301 on October 14th, my husband's birthday. This was also our first trip away with our five month old. Never did we expect that booking a Best Western stay at $200 a night in what is supposed to be one of your best rooms, that we would be getting such deplorable conditions. Immediately after unloading the luggage cart and settling in, we discovered dirty men's underwear on our floor. Unbelievable. Called down to report this to management and have it removed. Tony seemed helpful and apologetic. Told me he would talk to his housekeeping staff, and to call him about anything else missed. Woke up the next morning to find women's hair stuck to the shower wall. Also gross and proving that no one cleans these rooms. I immediately called down and spoke to Sarah. She said Tony was not at work yet and that she would pass the message along. Sarah said housekeeping had just arrived and that they couldn't come until they finished loading their carts. Someone came later right when my husband was using the facilities. She came in and said she would come back again soon to clean the shower. We left for the entire day until dinner time. Once we arrived, saw that it infact was still not taken care of. Called down to let someone know. Spoke to Tony and he said housekeeping was now gone for the day, but that he would send someone shortly. No one ever showed and he never cared to call to let us know that no one would be coming up. Hours later I get our baby to bed, and head to the bathroom before we get our toddler into bed. All of a sudden, a BED BUG is crossing my path in our bathroom!!! We have stayed in hundreds of hotels, different countries, and even cruise ships and NEVER in our lives have we had such a disgusting experience, let alone a bed bug infested hotel! Since our baby was already sound asleep for the night with the lights off in the bedroom, we were not even able to switch rooms yet or check our mattress. We expect to be fully refunded and will be reporting this bed bug situation. Not to mention that right as you walk in you see the nasty stains on every piece of furniture. Maybe invest in slips covers that can actually be washed? The Owner of this establishment as well as the Manager on vacation needs to be made aware.

We definitely will not ever be back here and will be leaving the appropriate reviews regarding our stay here.
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Date of stay: October 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Waterfront Events, Marketing at Best Western Plus Oswego Hotel And Conference Center
Responded Nov 11, 2021
I know that you spoke to the manager about this and things have been taken cre of. JS
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
FloridaButterflies wrote a review Jul 2021
The Villages, Florida83 contributions62 helpful votes
3.0 of 5 bubbles
This Best Western has a great location on the Oswego River. The hotel rooms could be updated and the Internet service definitely needs updating. It was frustrating dealing with it. The hotel has a great location and it is easy to walk to many things that are offered in Oswego including the downtown area. The restaurant on the property is excellent. Our only complaint is it is time to update the rooms and the Internet service.
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Date of stay: July 2021
3.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
5.0 of 5 bubblesService
Room Tip: The restaurant at the hotel is very good.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Waterfront Events, Marketing at Best Western Plus Oswego Hotel And Conference Center
Responded Jul 30, 2021
We are sorry to hear your opinion of "average." We strive to be better and have won the Traveler's Choice award from TripAdvisor two years running now. I hope that you availed yourself of both our in house restaurant, Alex's on the Water and the Captain's Club Health & Fitness Spa while you were with us. I will pass your comments on to upper management as your feedback is important to us! We hope that you try us again in the future as we have many things planned! JS
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
brianbrucegrant wrote a review Oct 2022
Ottawa, Canada1 contribution
3.0 of 5 bubbles
Compared to other BW stays

Pros:
Great friendly service
Nice location on the river
Great well stocked breakfast
Quiet room

Cons
Room cleanliness was mediocre
Rooms starting to look a bit dated with peeling wallpaper, stains on carpets.

Overall: We we’re satisfied with the stay. Price was pretty good. I’ve had better BW stays but this one was alright.
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Review collected in partnership with Best Western
Date of stay: October 2022
4.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
2.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rebecca H wrote a review Jul 2023
2 contributions
2.0 of 5 bubbles
Service was terrible and overall experience be disappointing. We went for an extended stay and had to beg for basic supplies, linen and room cleaning every few days. We were also surprisingly under stocked each time. Every time we asked for something we were told 'I'll tell someone' and then we waited, and waited. One time I literally flagged down a guy carrying a huge load of clean towels to tell him we desperately needed some, and he said 'I'll tell someone' and walked away. Unbelievable! Cleaning staff was equally unhelpful. They need to overhaul their process bc whatever they're doing does not work for extended stays.
I was expecting a decent breakfast after reading some of the reviews, but this was disappointing as well. The 'hot' food was prepackaged frozen stuff that was microwaved in another room before being placed in the breakfast area.
The pool is only 4 ft deep and is sectioned off into swim lanes. So if you have kids theres very little room to just play or swim.
The gym was decent, the room was fairly clean on arrival and at least there were no bugs. The beds were also comfy. That's about all I can say that was good. It may be ok for a quick overnight stay, but it's VERY overpriced for what you get. There are plenty of other hotels nearby that are probably better options.
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Date of stay: July 2023
1.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Trip type: Travelled with family
Room Tip: The view of the oswego River was beautiful and onsite restaurant was good but there are other...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
amandayoung487 wrote a review Sep 2023
Liverpool, New York1 contribution
3.0 of 5 bubbles
I stayed two nights in two separate rooms each night. Both rooms didn't have hot water available to shower nor wash your hands. The breakfast was great, they had alot of options available and tasted decent. There is no smoking allowed in the rooms, not a problem but they also make you sign a waver stating you won't smoke in the room or on the Balcony too! That's a bit ridiculous as it's outdoors. The pool and whirlpool were amazing and not crowded at all. The rooms appeared to be clean and had no problems with that.
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Review collected in partnership with Best Western
Date of stay: September 2023
3.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bkdiamond wrote a review Aug 2022
Brooklyn, New York1 contribution
5.0 of 5 bubbles
Best Western Oswego plus hotel is a Great location on the river with balconies that have the lake view. Complimentary breakfast is served from 6 to 9 am which gives you several choices. The restaurant in the hotel is closed on Mondays and Tuesdays. Several restaurants are within walking and a short driving distance. The new electric scooter programs give you the opportunity to ride the town for a small fee( down load the ire app) for use of the scooters. Summer warm weather in the day and a nice cool summer breeze at night.
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Review collected in partnership with Best Western
Date of stay: August 2022
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chris_Ransdell wrote a review Feb 2023
Victor, New York61 contributions28 helpful votes
5.0 of 5 bubbles
This is not a luxury property. but in terms of being clean and quiet, having friendly staff and useful spacious facilities, this is the equal of many higher end hotels. The fitness center is enormous, really equivalent to a dedicated gym like a Planet Fitness. The pool and hot tub were both open and looked great. The on-site dining was inviting.

Our stay was excellent and completely free of any of the typical irritations (noisy neighbors, pot smell, dirty room) that have become so common at so many hotels. Nitpicks include that our 'suite' room was really just an oversized room and the heater took HOURS to initially warm up such a large space. That's about it for things I could see being imrpoved. Our room had a desk, a couch, a comfortable stuffed chair with ottoman. The extra sink outside the bathroom was a nice touch since it would allow one person to shower while the other applied makeup or whatever.
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Review collected in partnership with Best Western
Date of stay: February 2023
3.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Answer from Tracey H
1 contribution
Hello Jodi, Yes - you can pay to use the pool as a 'walk-in' visitor. The rates are $8 for individuals 13 and older. Children 3-12 years of age - $5. Babies up to 2 years old are complimentary. The pool temperature today is 83 degrees. We are open tomorrow. Thank you for the inquiry.
David S asked a question Apr 2015
Henderson, New York
is the fitness center at hotel
Answer from Tracey H
1 contribution
Hello David, Yes - we have a full Health Club on premise along with an indoor pool, jacuzzi, steam room, and sauna. Thank you for your inquiry. Tracey
Answer from Tracey H
1 contribution
Hello - thank you for taking the time to ask about our Hotel! We are indeed very close to the campus. 2.4 miles to be exact! Many SUNY Oswego parents stay with us throughout the year. I am happy to tell you that we will be undergoing a full breakfast room renovation in the very near future. We have wonderful breakfast options and a new coffee on the way - Seattle's Best! Our hours of operation are from M - F from 6-9 a.m. and 7 - 10 a.m. on Saturday and Sunday. We look forward to having you as our guest! Tracey E. Hawthorn General Manager
Rebecca H wrote a tip Jul 2023
2 contributions
2.0 of 5 bubbles
"The view of the oswego River was beautiful and onsite restaurant was good but there are other hotels with the same view and good restaurants"
Read full review
Thermite Tours wrote a tip May 2023
Punta Cana, Dominican Republic15 contributions1 helpful vote
5.0 of 5 bubbles
"Wonderful area for ate nights"
Read full review
Abdula G wrote a tip Dec 2022
19 contributions
4.0 of 5 bubbles
"Request a microwave in advance or during check in since it's not standard. Whirlpool=hottub I think. If so they had one in king suite. "
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Denice M wrote a tip Nov 2022
Hopewell Junction, New York3 contributions2 helpful votes
5.0 of 5 bubbles
"room 430 has an awesome view."
Read full review
bsmanning wrote a tip Oct 2022
3 contributions
2.0 of 5 bubbles
"Stay somewhere else."
Read full review
Not the right property for you?
There are more places to choose from in the Oswego area.
PRICE RANGE
C$231 - C$298 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western captain`s quarters hotel oswego, best western oswego, oswego best western, best western hotel oswego
FORMERLY KNOWN AS
Best Western Plus Captain's Quarters
LOCATION
United StatesNew YorkFinger LakesOswego
NUMBER OF ROOMS
107
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Best Western Plus Oswego Hotel And Conference Center - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about Best Western Plus Oswego Hotel And Conference Center
Which popular attractions are close to Best Western Plus Oswego Hotel And Conference Center?
Nearby attractions include Fort Ontario State Historic Site (0.3 km), Lakeside Artisans Cooperative (0.4 km), and Man in the Moon (0.4 km).
What are some of the property amenities at Best Western Plus Oswego Hotel And Conference Center?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Best Western Plus Oswego Hotel And Conference Center?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western Plus Oswego Hotel And Conference Center?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Best Western Plus Oswego Hotel And Conference Center?
Yes, free parking and street parking are available to guests.
What are some restaurants close to Best Western Plus Oswego Hotel And Conference Center?
Conveniently located restaurants include The Red Sun Fire Roasting Co., GS Steamers Bar & Grill, and Bistro 197.
Are there opportunities to exercise at Best Western Plus Oswego Hotel And Conference Center?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Is Best Western Plus Oswego Hotel And Conference Center located near the city centre?
Yes, it is 0.4 km away from the centre of Oswego.
Does Best Western Plus Oswego Hotel And Conference Center offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Best Western Plus Oswego Hotel And Conference Center?
Many travellers enjoy visiting Fort Ontario State Historic Site (0.3 km).
Does Best Western Plus Oswego Hotel And Conference Center have any great views?
Yes, guests often enjoy the city view available here.
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