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Hilton Pearl River

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695 Reviews from our TripAdvisor Community

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Showing 683: English reviews
New Jersey
Reviewed 8 June 2016

The grounds were beautiful. The hotel staff is very professional, helpful and at the same time personable and really nice. Hotel was clean and well taken care of. Rooms are a great size. The indoor swimming pool was perfect temp and very clean. Would stay again in a heartbeat.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank msmac613
William M, General Manager at Hilton Pearl River, responded to this review

Thank you for making the effort to share such fantastic comments. Sounds like it was a great stay all around. We look forward to welcoming you back. Sincerely, William Maloney General Manager

Dallas, Texas
Reviewed 6 June 2016

Comfortable hotel at a good price. The rooms were clean and front desk staff was friendly. Very responsive to a request due to disabled family member. Air conditioning unit was very loud which woke me up several times during night.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Mike W
William M, General Manager at Hilton Pearl River, responded to this review

Mike W, It's always good to read "clean" and "friendly" in a review. Thank you. I'm glad that overall you had an enjoyable visit and we hope to have the chance to welcome you back. Sincerely, William Maloney General Manager

Harrington park
Reviewed 5 June 2016

Was here for a wedding and had a fantastic time, the service and staff were on top of it all! My friend had left her shoes under the table and left her glasses in the room and they were extremely helpful getting them back to her!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank m_mockler88
William M, General Manager at Hilton Pearl River, responded to this review

I'm so glad to hear that you enjoyed your stay and your time at the wedding. I appreciate that you shared your comments. We hope to see you again soon. Don't wait for another wedding to come and visit us. Sincerely, William Maloney General Manager

New York, United States
Reviewed 5 June 2016

My stay at the Hilton Pearl River was excellent and exceeded my expectations. The room was spacious, clean and very nice. The staff was super helpful, and the accomodations were excellent. I would highly recommend a stay there

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank Tarsha H
William M, General Manager at Hilton Pearl River, responded to this review

Tarsha H, I'm so glad to hear how much you enjoyed your stay and it's always great to read compliments about our staff. We take a lot of pride in our hotel and I'm glad that you had a wonderful experience. Thanks for taking the time to share your review and I hope to welcome you back in the near...

Pearl River, United States
Reviewed 5 June 2016

Management provided excellent and efficient service while accommodating certain requests. Every type of issue was dealt with in a timely fashion and the staff was very congenial throughout every stay that I experienced at this Hilton hotel in Pearl River. I would recommend this hotel and staff to all my friends and business colleagues for both business outings and pleasure...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank Digrace H
William M, General Manager at Hilton Pearl River, responded to this review

Despite the beauty of our property it is our staff that make us what we are. I'm so glad you had such a positive experience. Thank you for taking the time to share your compliments. Sincerely, William Maloney General Manager

Franklin Park, Illinois
Reviewed 2 June 2016

Check in was easy Dinner was excellent, great service Breakfast was excellent, great service Bar & patio area were accessible & clean Clean room, quite, friendly attentive polite helpful staff. I'd stay hear again.

Review collected in partnership with Hilton Hotels & Resorts
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1Thank ricardoaU8076MU
William M, General Manager at Hilton Pearl River, responded to this review

Great. I'm so glad to hear you enjoyed yourself and we all look forward to having you back. Sincerely, William Maloney General Manager

Northern VA
Reviewed 1 June 2016

We have stayed at this hotel multiple times in the past. This time the room was dusty, the A/C sounded like a washing machine in the room, there was mold growing in the shower. We stayed a single night which was good as longer would have been miserable. I don't know what happened to this hotel but it has definitely...

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Helpful?
Thank NorthernVABean
William M, General Manager at Hilton Pearl River, responded to this review

I'm sorry you had such a disappointing visit this time. I would love the opportunity to speak with you directly so I can learn more details of your experience this stay and work to address these concerns. I hope we have the opportunity of welcoming you back and showing you a better stay upon your return. Sincerely, William Maloney General...

Oklahoma City, Oklahoma
Reviewed 1 June 2016

This hotel is unique and pretty on the outside for a modern Hilton, but looks pretty normal inside. It's obviously popular for events but for a business traveler I don't recommend it. Not very many restaurants close by and my room had a very loud A/C that woke me up when it kicked on. The room needed remodeled in general....

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank chadw152
William M, General Manager at Hilton Pearl River, responded to this review

Thanks for taking the time to share your comments. I'd like to learn more about the details of your stay (room #, dates of stay) in order to better address some of the items you raised. Please don't hesitate to reach out to me directly. We continually aim to get better by listening to guest feedback. I hope I hear...

Long Island, New York
Reviewed 31 May 2016

We stayed here just one night. It was fine, nothing great, but fine. Pros: I was quite happy with the very comfortable sheets and bed. I also enjoyed using the Hilton app on my phone which allowed me to check in and choose a room on line and use a virtual key on my phone. This allowed me to skip...

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Helpful?
Thank havesuitcase153
William M, General Manager at Hilton Pearl River, responded to this review

Yes - the HHonors App is great and you're not alone in raving about our beds. Thank you. Walking into a non-smoking room where someone might have smoked is very frustrating. I don't blame you for being upset. I would love to know further details so that we can address this. Thank you for taking the time to share your...

Dix Hills, New York
Reviewed 30 May 2016

This Hilton hotel looks beautiful on the outside. But the guts are tired and dusty. From the furniture in the rooms to the moldy tile in the showers. Do not stay here unless you absolutely have to. Then, do not expect much more than a clean bed to sleep on. The staff is very nice, but the hotel just is...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank val308
William M, General Manager at Hilton Pearl River, responded to this review

Thank you for your compliments about our staff. I'm sorry you didn't have a better overall experience. I would welcome the opportunity to speak with you directly so I can learn more details about your stay (dates of stay, room number, etc.). Whether each of our guests are partial to Hilton or Marriott, we want to make each of their...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
The Hilton Pearl River is located on 17 wooded acres just 20 minutes from Manhattan and bordering Bergen County, NJ. Our hotel's design, reminiscent of a country French mansion, and location have earned us the nickname "The Chateau in The Country near The City." We are proud to be a family-owned and operated business and to be recognized for "Best Overall Service" of all Hiltons in New York, New Jersey, and Connecticut for the past six years. ... more   less 

Additional Information about Hilton Pearl River

Address: 500 Veterans Memorial Dr, Pearl River, NY 10965-3209
Region: United States > New York > Pearl River
Price Range: $201 - $296 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Pearl River 3.5*
Number of rooms: 150
Reservation Options:
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Also Known As:
Hilton Pearl River Hotel Pearl River
Hilton Hotel Pearl River
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Pearl River staff and other travellers.
5 questions
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Questions? Get answers from Hilton Pearl River staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had the bridal suite, so charming!”
 of 5 bubbles jehrlich912, 18 Jan 2017 | Read review
“Dont stay here.”
 of 5 bubbles 348matsb, 1 Jan 2017 | Read review
“Ask the staff, they're very accommodating!”
 of 5 bubbles tcrawl, 14 Dec 2016 | Read review
“Even #rooms ( ie. 236, 238, 240, 336, 338, 340) overlook golf course views”
 of 5 bubbles Andshes0ff, 29 Nov 2016 | Read review
“Book another chain”
 of 5 bubbles ElDorado96, 15 Jul 2016 | Read review
5 of 5