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    Hilton Garden Inn Rochester/Pittsford

    800 Pittsford Victor Rd, Pittsford, NY 14534-3940
    +1 855-618-4697
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    2017-12-24 2017-12-25
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    US$124
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    Traveller (24)
    Room & Suite (38)
    Dining (7)
    Overview
    • Excellent70%
    • Very good20%
    • Average7%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “front desk” (67 reviews)
    “erie canal” (30 reviews)
    “great hotel” (41 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    Shuttle Bus Service
    3.0 Star Hotel
    All hotel details
    Offers from Hilton Garden Inn Rochester/Pittsford
    Special Offer: Double Points,Every Stay
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    Rooms
    Dec 24Dec 25
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    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (627)
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    1 - 5 of 623 reviews

    Reviewed 3 days ago

    This hotel tries to save money by doing bedding on the cheap - food quality is poor - will not eat there again. Result there are other hotels to select from in the area.....I would not recommend staying at this hotel. Not on my list...More

    Review collected in partnership with Hilton Garden Inn
    Thank William R
    Response from Amy M, General Manager at Hilton Garden Inn Rochester/PittsfordResponded yesterday

    Dear William R, Thank you for your valuable feedback from your recent stay. I'm sorry to hear that your visit was less than favorable. We take feedback such as yours very seriously to help us improve. We strive to ensure each guest leaves 100% satisfied....More

    Hotel's Favourite
    Reviewed 13 August 2017

    Our rooms have always been clean and well maintained as are the common areas and the personnel are friendly....this year our direct dealings were with Sandy and Daisy (year 2). They are wonderful representatives of Hilton both in their helpfulness and neat appearance. . We...More

    Thank shaynashayna
    Reviewed 4 days ago

    We have stayed at this property quite a few times in the past and always found it to be neat and clean with an accommodating and helpful staff. We have previously stayed in standard rooms. This time we had an additional family member with us...More

    Thank RedhotSophia
    Response from Amy M, General Manager at Hilton Garden Inn Rochester/PittsfordResponded 2 days ago

    Thank you for your valuable feedback. I'm sorry to hear of your recent stay and disappointment with one of our deluxe suites. We are looking into all of these items right away for improvement and future enjoyment of our guests. Please do not hesitate to...More

    Reviewed 6 days ago

    Stayed for three nights in December, first time to the hotel and the city. I found the associates in EVERY area going above and beyond! Great culture the leadership is setting there. Rooms very clean, staff friendly, and the food in the Restaurant very good!...More

    Thank z_man_and_the_girls
    Response from Amy M, General Manager at Hilton Garden Inn Rochester/PittsfordResponded 4 days ago

    Thank you for your outstanding recognition of our team! We are very proud of the service we provide to our guests and appreciate you choosing the Hilton Garden Inn Rochester Pittsford. We look forward to seeing you again soon!

    Reviewed 1 week ago

    The Hilton Garden Inn in Pittsford is a terrific place to stay. It's close to everything - East View mall, Pittsford shopping and a great Wegman's, travelling time is terrific in each direction. Staff is great including front desk, mgmt., and housekeeping. No enough handicap...More

    Review collected in partnership with Hilton Garden Inn
    Thank Cathy B
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    579 reviews
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    About
    Awards & Recognition
    GreenLeadersBronze level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Conference Facilities
    • Shuttle Bus Service
    • Concierge
    • Multilingual Staff
    • Self-Serve Laundry
    • Breakfast Available
    • Room amenities
    • Microwave
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Heated pool
    • Indoor pool
    • Hot Tub
    Details
    • Price range
    • US$108 - US$185 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 107
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Priceline, Hotels.com, Hotwire, getaroom.com, Orbitz, Travelocity, HotelQuickly and TripOnline SA so you can book your Hilton Garden Inn Rochester/Pittsford reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • New York >
    • Finger Lakes >
    • Pittsford
    • Also Known As
    • The Brookwood Hotel Pittsford ,
    • Brookwood Hotel Pittsford
    Add Photo Photos
    Traveller (24)
    Room & Suite (38)
    Dining (7)
    Pool & Beach (4)
    Hotel & Grounds (33)
    Bathroom (4)
    Business Centre & Event Rooms (3)
    Family and Play Areas (2)
    Nearby
    Nearby HotelsSee all Pittsford Hotels
    Hampton Inn & Suites Rochester/Victor
    698 reviews
    4.96 km away
     
    Homewood Suites Rochester - Victor
    579 reviews
    5.73 km away
     
    Woodcliff Hotel and Spa
    545 reviews
    1.89 km away
     
    Nearby Restaurants
    Richardson's Canal House
    268 reviews
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    Fruit & Salad Co.
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    Branca
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    Pontillo's Pizza & Pasta
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    Nearby Attractions
    Kreag Road Park
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    .51 km away
    Eastview Mall
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    Ask a question
    Questions & Answers
    Ann B
    5 July 2016|
    AnswerShow all 2 answers
    Response from Corey D | Property representative |
    Thank you for your interest in our hotel! We are located within walking distance to canal, only .25 miles. At the access point, there is are quaint local shops with docks for motor boats.
    0
    Votes
    grettalf
    13 May 2016|
    AnswerShow all 2 answers
    Response from Corey D | Property representative |
    Dear Grettalf, Thank you for your interest in our hotel. We do offer complimentary shuttle service to and from the airport, with 24 hour advanced notice. Our shuttle hours are from 8AM to 10PM. If your flight is scheduled... More
    1
    Vote
    Room Tips
    "We were especially pleased with our second floor room this year"
    Read review
    "First floor rooms are very quiet."
    Read review
    "Terrace rooms are down the hill in back. Full length windows open to grass. Quiet enough, but don't feel..."
    Read review
    "Queen rooms face away from the freeway"
    Read review
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