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BEST WESTERN PLUS The Inn at Smithfield

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669 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS The Inn at Smithfield
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Showing 640: English reviews
Kemah, Texas
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago via mobile

Very comfortable and clean. Tricia at the front desk could not be any more cheerful or helpful, as were the other staff members. Shopping and food options are numerous and close by. My first choice to stay when passing thru on business. Highly recommend.

Helpful?
Thank seauneek
Bob S, Owner at BEST WESTERN PLUS The Inn at Smithfield, responded to this review

Thank you for acknowledging Tricia and the work of the staff. I appreciate your business and thank you for your patience as we work our way through a 3 year upgrade plan. Safe travels. More 

2 reviews
Reviewed 4 weeks ago via mobile

Wondered how this place got such a high rating. Staying here now and it really deserves the ratings. Very, very clean, well and newly furnished and decorated rooms. Not at all what you'd expect from a BW. Staff has also been as good as it gets. A terrific value. Not normally into free breakfast buffets, but I have a feeling... More 

Helpful?
Thank lad s
Bob S, Owner at BEST WESTERN PLUS The Inn at Smithfield, responded to this review

Thank you for your kind comments about the property and the staff. I will be sure to share your comments with the staff. Save travels to you and your family More 

New York City, New York
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago

We have stayed at this pet friendly hotel many times over the years. Because it is pet friendly we can bring our cat with us. Very welcoming reception staff and accommodating of my husband's disability - giving us a ground floor room. Our room 115 had a door out into a small patio/garden area private to us. It was also... More 

Helpful?
Thank Calico S
Bob S, Owner at BEST WESTERN PLUS The Inn at Smithfield, responded to this review

Thank you very much for your extensive comments and I will be sure to share with Davey your comments and appreciation. We actually do have those stools in our handicapped rooms which also have wheel in showers for wheel chairs. I will get additional stools as you suggested, it is a great suggestion. Safe travels. More 

Ottawa, Canada
Level Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 October 2016

Very nice hotel with a great breakfast. It was perfect for our family (3 rooms) with a fantastic indoor swimming pool for the kids to enjoy. We were able to walk to several nearby restaurants and shopping areas.

Helpful?
Thank Tracy T
Bob S, Owner at BEST WESTERN PLUS The Inn at Smithfield, responded to this review

Thank you Tracy for your review of the property. I am glad you enjoyed your stay and the pool for your children. Save travels! More 

Montreal, Canada
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 23 October 2016

My family and I just returned from a one-night stay in Plattsburgh, NY and stayed at the Best Western Plus The Inn at Smithfield. Good place to go for a quick night stay (stop over). Rooms are modern and clean, pool is clean and well kept pool area, Free breakfast, but be careful when we were there the pastries, biscuits,... More 

Helpful?
Thank singlemommtl
Bob S, Owner at BEST WESTERN PLUS The Inn at Smithfield, responded to this review

I am sorry our renovations inconvenienced you during your stay in respect to detours and certain availability of desired rooms. Unfortunately there is little I can do about those things. I agree that a mattress that is folded in three most of the time and stored in that way may not be as comfortable as the normal bedding. I continue... More 

Level Contributor
15 reviews
Reviewed 19 October 2016

We are Platinum members of B. We had stayed in BW around the country and abroad. It was the first time in Plattsburgh. We were looking for a spacious room due to our long term stay. So, the first day on room 304, one of the best room in the hotel, I found spider net in every corner, and one... More 

Helpful?
Thank Marcia R
Bob S, Owner at BEST WESTERN PLUS The Inn at Smithfield, responded to this review

I am familiar with your stay and interactions with our staff. I respectfully disagree with your accusations about the property and conclusions about the staff along with your conclusion that we discriminated against you. A review of our social media responses about the property and service will speak for itself. I do respect your right to post such opinions and... More 

Highgate Center, United States
1 review
Reviewed 19 October 2016

Very friendly, helpful staff, great, comfortable accomodations. Nice breakfast area. Good assortment of breakfast items. Quick, easy check in and easy check out. Rooms were recently renovated, very comfortable.

Review collected in partnership with Best Western

Helpful?
Thank Carol B
Bob S, Owner at BEST WESTERN PLUS The Inn at Smithfield, responded to this review

Thank you for your stay and for your kind words about the work the staff does to keep the property in excellent condition and in the way they do it. More 

Bridgewater MA, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 October 2016

A good alternative if you can't get a room in Burlington VT. Since it was leaf season VT was full or very expensive. Plattsburgh is an hour from Burlington VT with all the amenities and a pleasant little city. The ferry ride was enjoyable. My daughter goes to UVM and Burlington VT has limited Hotel space that fills up quickly... More 

Review collected in partnership with Best Western

Helpful?
Thank James H
Bob S, Owner at BEST WESTERN PLUS The Inn at Smithfield, responded to this review

Thank you for your kind words I am glad we were able to accommodate your family Safe travels More 

Klamath Falls, Oregon
1 review
Reviewed 17 October 2016 via mobile

In the midst of a long road trip it was very refreshing to visit this motel. The property is clean: even the chandeliers in the stairways appear dust free. Carpets clean, even in the area near some current renovation. The room was clean, and everything worked as it should. The doors even closed quietly and fit the frames well. There... More 

Helpful?
Thank crg976
Bob S, Owner at BEST WESTERN PLUS The Inn at Smithfield, responded to this review

Thank you for your extensive comments about the property. I will be sure to pass on to the staff your kind comments. Safe travels! More 

1 review
Reviewed 17 October 2016

Clean, comfy and amenities for a very reasonable price. The room was well decorated. bed extremely comfortable, breakfast very good. We didn't get to use the fitness center or pool but was happy to see both.

Review collected in partnership with Best Western

Helpful?
Thank philipk533
Bob S, Owner at BEST WESTERN PLUS The Inn at Smithfield, responded to this review

I am glad you enjoyed your stay and thanks for commenting on TripAdvisor. Safe travels to you and your family More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry

Additional Information about BEST WESTERN PLUS The Inn at Smithfield

Address: 446 Route 3, Plattsburgh, NY 12901
Region: United States > New York > Plattsburgh
Price Range: $129 - $189 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS The Inn at Smithfield 3*
Number of rooms: 120
Reservation Options:
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Also Known As:
Best Western Plus The Inn At Smithfield Hotel Plattsburgh
Best Western At Smithfield
Best Western Plattsburgh
Plattsburgh Best Western
Hotel Style:
#3 Family Hotel in Plattsburgh
#3 Business Hotel in Plattsburgh
#4 Romantic Hotel in Plattsburgh
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS The Inn at Smithfield staff and other travellers.
5 questions
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Dannemora, New York
1 month ago
Willsboro
7 months ago
Pittsford
over a year ago
Jacksonville, Florida

See all questions (5)

Questions? Get answers from BEST WESTERN PLUS The Inn at Smithfield staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid the rooms connected to the pool if you want to open your window to the outside air.”
 of 5 bubbles dhayfield, 18 Nov 2016 | Read review
“It was quiet on the 2nd floor and on the East side.”
 of 5 bubbles rothwellpainting, 16 Nov 2016 | Read review
“executive suite”
 of 5 bubbles maryjoh429, 15 Nov 2016 | Read review
“View overlooking the pool are nice, especially since we had a corner.”
 of 5 bubbles rwp001, 13 Nov 2016 | Read review
“Ground floor rooms 113/115/117 etc on the quiet side of the hotel and near breakfast pool and reception”
 of 5 bubbles calicos, 6 Nov 2016 | Read review
5 of 5
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