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Best Western Plus Plattsburgh

Expedia.comUS$94*
View Deal
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$136*
US$94*
US$136*
US$94*
US$136*
US$94*
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Best Western Plus Plattsburgh
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730 Reviews from our TripAdvisor Community

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There are newer reviews for Best Western Plus Plattsburgh
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Showing 697: English reviews
Shrub Oak
Reviewed 29 August 2016

From the people to the rooms, 5 stars. I hadn't stayed here in a while and was once again pleasantly surprised on the value. The hotel is located in a convenient location. Right off the highway and near many retail stores and restaurants.

Review collected in partnership with Best Western
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Helpful?
Thank 802donnap
Bob S, Owner at Best Western Plus Plattsburgh, responded to this review

Thank you for your return stay. I am glad you continue to find value in what we offer. Safe travels to you and your family

boston ma
Reviewed 25 August 2016

I had a dog friendly room which led out to a courtyard for convenience . The staff were so friendly room was perfect and the 99 restaurant right on the property. Breakfast here was excellent real scrambled eggs and many choices. I really was impressed by this hotel. Good job staff you made this traveller happy !

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Helpful?
Thank JanBostonMa
Bob S, Owner at Best Western Plus Plattsburgh, responded to this review

I am glad you could bring your dog. Thanks for your kind comments about the staff and property. Safe travels

Cromwell, United States
Reviewed 24 August 2016

Clean room. Comfy bed. Great breakfast selection - which was clean also. Excellent location. Restaurants nearby for dinner too. I did not use the fitness center or pool, though they looked very clean and maintained. Outside seating area is a nice touch. There is a bike rack and bike wash too.

Review collected in partnership with Best Western
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Helpful?
Thank Teri W
Bob S, Owner at Best Western Plus Plattsburgh, responded to this review

Thank you for your comments. I hope you will consider us for future your future business travel needs. Safe travels to you and family.

London, United Kingdom
Reviewed 23 August 2016 via mobile

Whilst the rooms are good size and king size bed is massive. Breakfast is average with the breakfast room super small and if you planning to use the sofa bed in the room don't forget to ask for sheets otherwise you get a matress only. Staff is helpful and swimming pool looks massive.

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Helpful?
Thank horusgang38
Bob S, Owner at Best Western Plus Plattsburgh, responded to this review

Thank you for your stay and comments. The breakfast room does seat about 40 people and can get crowded. We do encourage people to use the Great Room adjacent to the breakfast room that adds additional seating as well as 20 outdoor patio seating when conditions allow. I am sorry you felt it was super small. We do not make...

Saint Johnsville, New York
Reviewed 23 August 2016

For the reasonable cost of the room, we were pleasantly surprised at the level of service, décor, cleanliness, large swimming pool, and most-of-all, the bed and pillow comfort. The staff was phenomenal and ever-present if you needed assistance. This seemed to be a high-end hotel, without the excessive cost. There is a connecting "99 Restaurant" and a "Ground Round" restaurant...

Review collected in partnership with Best Western
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Helpful?
Thank 121lawrences
Bob S, Owner at Best Western Plus Plattsburgh, responded to this review

Thank you for your stay and your comments about my property on TripAdvisor. Safe travels to you and your family.

Iowa City, Iowa
Reviewed 22 August 2016

I never had worst customer service. Because I worked at two hospitals, where the motto is” patients' always comes first”. I am sorry to say that my impression of Best Western is that it's a place where customer service agent comes first. We booked Best Western through Hotwire and due to traffic delays and other things, it took us almost...

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Helpful?
Thank Olympik
Bob S, Owner at Best Western Plus Plattsburgh, responded to this review

We respect your right to post your thoughts and opinions but completely disagree with your allegations. The facts are that you made a reservation with an advance deposit for the evening of 08/20 and did not arrive until 6 AM in the morning on 08/21. No phone call advising us of your late arrival was received. We did hold the...

Ottawa, Ontario, Canada
Reviewed 22 August 2016 via mobile

We stayed at this hotel as we were visiting friends at Twin Ells Campground, which is about a 10 minute drive away. Check-in was relatively fast, even though there were several people checking in at the same time. The staff at the front desk was very polite and organized. The hotel can be a bit deceiving as it's actually extremely...

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Helpful?
Thank kirabergs
Bob S, Owner at Best Western Plus Plattsburgh, responded to this review

Thank you very much for your comments and for staying with us. we just completed renovating 72 rooms and will complete the renovation of the balance 52 rooms in the coming fall and winter. I am glad you enjoyed your stay. Save travels to you and your family.

Kanata
Reviewed 21 August 2016

I have stayed at this hotel many times over the past 30 years. This time my wife and I had a poolside room with our daughter and grandchildren. Couldn't be better, we were able to sit at the poolside table all the while the kids were in the pool. Rooms are comfortable and clean, breakfast is very good

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Helpful?
Thank RichardM6092013
Bob S, Owner at Best Western Plus Plattsburgh, responded to this review

I am glad you were able to enjoy your daughter and grandchildren at a poolside room. Thank you for your kind comments. Safe travels!

Tampa, Florida
Reviewed 21 August 2016

I stayed here for several days for business and was very pleased with everything about this hotel. The room was clean and comfortable. Good wifi and plenty of power outlets for laptop and phone. Breakfast was the fairly typical hotel breakfast, but was kept hot and replenished by the excellent work of the breakfast staff, Carla. The front desk staff...

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Helpful?
Thank Kathy R
Bob S, Owner at Best Western Plus Plattsburgh, responded to this review

Thank you for your kind comments and for acknowledging Clara and Gabby. I will be sure to share your comments with them. Safe travels to you and your family

Portland, United States
Reviewed 19 August 2016

The folks at this hotel could not be nicer. They seem to genuinely care and welcome you like family. Clean and comfortable rooms. Can't ask for more. It's in a very convenient location, and has one of the best hotel breakfasts I have ever had.

Review collected in partnership with Best Western
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Helpful?
Thank Shireen S
Bob S, Owner at Best Western Plus Plattsburgh, responded to this review

Good morning Shireen, I hope your travel home was safe and quick. Thanks for acknowledging the staff's sincerity they really understand they are professionals in the hospitality industry. Safe travels!

76 photos of this hotel

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Best Western Plus Plattsburgh

Address: 446 State Route 3, Plattsburgh, NY 12901-6519 (Formerly Best Western Plus The Inn At Smithfield)
Region: United States > New York > Plattsburgh
Price Range: $140 - $206 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Plus Plattsburgh 3*
Number of rooms: 120
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Best Western, Hotels.com, Orbitz, Travelocity, Hotwire, Priceline, Cancelon, Cheap Tickets, getaroom.com, Evoline ltd, TripOnline SA, HotelsClick and HotelQuickly so you can book your Best Western Plus Plattsburgh reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus The Inn At Smithfield Hotel Plattsburgh
Best Western At Smithfield
Best Western Plattsburgh
Plattsburgh Best Western
Hotel Style:
#3 Family Hotel in Plattsburgh
#3 Business Hotel in Plattsburgh
#4 Romantic Hotel in Plattsburgh
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Plus Plattsburgh staff and other travellers.
9 questions
Ask a question
8 days ago
Dannemora, New York
6 months ago
Willsboro
over a year ago

See all questions (9)

Questions? Get answers from Best Western Plus Plattsburgh staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If your planning on swimming, take advantage of the pool side rooms!”
travellover3409, 8 May 2017 | Read review
“Poolside an excellent room but hard to get . Number of poolside rooms are limited”
wserviss2427, 10 Apr 2017 | Read review
“Ask for a poolside room.”
marniem876, 28 Feb 2017 | Read review
“Poolside is great!”
CapeCodKate2014, 23 Feb 2017 | Read review
“If choosing a pool view room, of course it's a little more loud than the other rooms.”
mclm2017, 20 Feb 2017 | Read review
5 of 5
Expedia.com
US$94* /night
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Orbitz.comUS$94
TripAdvisorUS$94
HotelQuicklyUS$136
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Prices are for 1 room, 2 adults
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