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Staybridge Suites Rochester University

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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Staybridge Suites Rochester University
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311 Reviews from our TripAdvisor Community

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Showing 304: English reviews
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Horseheads, New York
Reviewed 1 week ago NEW

Stayed here 3 nights for an on-site training course. The hotel was very accommodating and we were treated very well. It's not a super fancy place but it's down to earth welcoming and clean and works. The parking is free and close. The WiFi is free and reliable. The rooms are great for microwaving a Wegmans dinner meal. The bed...

Thank Memmett
New York City, New York
Reviewed 2 weeks ago via mobile

This hotel is convenient to UR in that one can easily walk there over the Genesee River footbridge. Breakfast is included. They usually have eggs, bacon or sausage and pancakes or waffles. They also offer yogurt and cereal. Coffee, tea and juice as well. The rooms are pretty spacious. Larger rooms have a pull out couch bed, which my daughter...

Thank Bobby159
About Hotel's Favourite Review
Reviewed 1 week ago

It was a nice hotel, they treated us pretty good. room was decent size with kitchen and all! I was getting ready to possibly book another site when I came across the reviews. I didn't have bed bugs luckily, however, I'm wondering if I just got lucky and shouldn't stay again?? my wife has a fear of them, she got...

Thank tylor H
Upstate, New York
Reviewed 1 week ago

Lovely hotel, great staff. Just a few blocks from Strong Hospital. We had a suite with two bedrooms, 1 king, and two queens. Just right for four adults and three toddlers. Small kitchenette and a small sitting area.The place was clean EXCEPT for stains on the carpet. Anyone every heard of a Spotbot? We enjoyed the pool, but the spa...

Thank KSyrahSyrah_9
Natick, Massachusetts
Reviewed 4 weeks ago via mobile

Stayed at this hotel on the way across northern NY with our baby and dog. 15$ pet fee and they greeted our dog with a welcome cookie. :) Free wifi and complimentary breakfast. Friendly staff and comfortable accommodations. Queen room had plenty of space and a comfy love seat.

Thank catsch1
Reviewed 3 April 2017

i stayed 3/30 - 4/3 2017. weekday and weekend staff and service were equally amazing. the shuttle driver, Jim, went beyond. within his scheduel of airport, etc. he took me and my nephew (from rochester) to a good restauant, and was ready to pick us up when we were done. this is in spite of the pouring rain at the...

Thank resistance
Indianapolis, In
Reviewed 26 March 2017

Coming from one of the nicest Holiday Inns (yesterday, review also on TripAdvisor) to one of the worst partner hotels (Staybridge Suites) was more than a bit of a shock. We traveled to NY to look at colleges and very little of our experience has been appealing. I feel bad saying that because the front desk attendant told me to...

4Thank lemon.basil
IHGService, Guest Relations Manager at Staybridge Suites Rochester University, responded to this review

Dear lemon.basil, I appreciate the thorough feedback of your stay with us. Thank you for your appreciation for the effort of our hotel staff to follow up on your stay. On the other hand, it is regretful to learn that there were issues with the cleanliness of your room. Your remarks are of great help in ensuring that these issues...

Van Alstyne, Texas
Reviewed 16 March 2017

After a long day, driving, etc., when checking in the person at the front desk can make all the difference in the world. Alissa was the person at the front desk who made the difference for me. She anticipated my needs and her having done so will probably make my stay and check out go more smoothly. Thanks Alissa!

Thank Isaac B
Poughkeepsie, New York, United States
Reviewed 1 February 2017

Nicely welcomed into a nice and clean lobby. Room was clean and nice but had a strange odor. Around 10:30pm heard a dog barking and it just kept going till we called the front desk around 11:30pm. Must say that they took care of that... but only then realized that this hotel is pet friendly!!! that will explain the barking...

Thank Gilad I
IHGService, Guest Relations Manager at Staybridge Suites Rochester University, responded to this review

Hello Gilad I, Thank you so much for staying with us and for taking the time to leave us your feedback. I am pleased to know that you found our rooms clean and apologize for the inconvenience our breakfast options may have caused you. I appreciate the feedback that we receive, whether positive and negative to ensure we provide the...

Brighton, Michigan
Reviewed 30 January 2017

We stayed at this hotel because unfortunately my wife required the Emergency Department at the Strong Memorial Hospital. The hotel is conveniently locate to the hospital. The staff was amazingly understanding at check-in, after we had been discharged for the hospital at 1:30 AM and the following morning. All the amenities and breakfast were perfect. We required a ride back...

1Thank Steve M

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04/06/2017 05/06/2017
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  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Airport Transportation
  • Dry Cleaning
Official Description (provided by the hotel)
The Staybridge Suites hotel in Rochester, NY blends sophisticated, extended stay hotel surroundings with friendly service in a beautiful suburban setting. We are easily accessible from the NY Thruway, I-390, I-490, I-590 and are located just minutes from the Greater Rochester International Airport. Our hotel is just minutes away from the University of Rochester, Rochester Institute of Technology, and several major corporations such as Kodak, Bausch & Lomb, and Wegmans. You will experience comfort and convenience with our spacious studio suites, one-bedroom suites, and two bedroom suites, each complete with living room and full kitchen. Our daily breakfast buffet features hot items and our free Social Reception (featuring a light dinner with beer, wine, & soft drinks) is available Tuesday - Thursday evenings from 5:30-7:30PM. If you prefer to dine out, choose from any number of restaurants that feature a range of cuisine and ambiance. Our shuttle is available Monday - Friday 6:30-10:30 AM and again 5:00-9:00 PM and will take you to your destination within a 3 mile radius. When it's time to unwind, relax next to the fire pit on our Patio overlooking the Genesee River and University of Rochester; or enjoy our indoor pool or workout in our fitness room. Leisure opportunities are plentiful- we are just minutes from Seneca Park Zoo and Rochester Museum and Science Center, and within a 1 hour drive to Finger Lakes, Casa Larga Vineyards, and the Genesee Country Village. ... more   less 

Additional Information about Staybridge Suites Rochester University

Address: 1000 Genesee St, Rochester, NY 14611-4106
Region: United States > New York > Finger Lakes > Rochester
Price Range: $169 - $274 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Staybridge Suites Rochester University 3*
Number of rooms: 88
Reservation Options:
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Also Known As:
Staybridge Suites Rochester University Hotel Rochester
Hotel Style:
#3 Business Hotel in Rochester
#7 Family Hotel in Rochester
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Questions & Answers

Here's what travellers have asked, with answers from Staybridge Suites Rochester University staff and other travellers.
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Questions? Get answers from Staybridge Suites Rochester University staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a river view”
Memmett, 19 May 2017 | Read review
“accessable room has larger bedroom and bath at expense of the still roomy living/kitchen area.”
resistance, 3 Apr 2017 | Read review
“Near everything for University needs and for travelers---Chabad within walking distance.”
IsaacB87, 16 Mar 2017 | Read review
“First floor was fine.”
stevemS9104KD, 30 Jan 2017 | Read review
“If you are on the floor you will not hear people walking around above your head.”
79leee, 16 Nov 2016 | Read review
5 of 5
US$124* /night
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Prices are for 1 room, 2 adults
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