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Staybridge Suites Rochester University

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Staybridge Suites Rochester University
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305 Reviews from our TripAdvisor Community

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Showing 298: English reviews
Brno
Reviewed 12 October 2016

I have spent 14 days (September 2016) in this hotel due to my research/business trip. My room was located in the 4th floor with beautiful view on the river. It was nice to hear frogs and different bird kinds during breakfast from the outside terrace. Room was very nice, large and clean. Perfect addition is complimentary laundry at the basement-...

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Thank Filip P
New York City, New York
Reviewed 9 October 2016

We spent the Meliora weekend at Rochester, and the Staybridge was an excellent place to stay. This isn't the Four Seasons, so if you're going expecting luxury or rooms service you'll be disappointed. But the rooms were clean, the furnishings certainly adequate, the bed comfortable and the river view lovely. The bathroom layout was odd, with the sink next to...

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Thank chookoo57
Valley, WA
Reviewed 3 October 2016

Great location when stayed here for 5 nights for graduation at Univ of Rochester. We had an excellent time and enjoyed the river views. This is really the best place to stay in town. We had a nice large suite with a full kitchen. There is a very nice fire pit sitting area for drinks and enjoying the views. You...

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Thank sunshinewa
New York City, New York
Reviewed 28 September 2016

This hotel is nice and has a lot of positives but the pool is closed indefinitely for repairs. No one told me that when I made my reservation. When I got there and found out the pool is closed our family was very upset as that is what we were looking forward to. The front desk told me they don't...

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2Thank worldtraveler635
IHGService, Guest Relations Manager at Staybridge Suites Rochester University, responded to this review

Dear worldtraveler635, Thank you for taking the time to write your review following your recent stay. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We greatly appreciate your kind words regarding our staff and we're glad you enjoyed the breakfast. We have taken note of your comments regarding the pool being closed...

Bethlehem, Pennsylvania
Reviewed 25 September 2016 via mobile

By far my favorite place to stay when visiting my son at U of R. Looking forward to my stay in September. ... ask for a river view room...much nicer.... they also have a great breakfast included. So I returned in September and we had a better room overlooking the river. ...the staff is very accommodating. Breakfast was great. I...

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Thank Bill M
Reviewed 13 September 2016

We stayed here for 2 nights. The room was adequate and had all that was required for our stay. Room came with breakfast and it was quite a good breakfast compared to other breakfasts at other hotels. The staff would put on food for the evening on certain nights which was adequate for an actual evening meal. There were no...

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Thank Eleni L
Richmond Hill, Canada
Reviewed 11 September 2016

From the exterior the hotel looked fine with nice parklands and a river surrounding it. There are also ample parking near the front door as well.The hotel is also relatively close to Rochester's National Museum of Play in the downtown area. Check in was pleasant, no issues there. Upon arriving at our room, we noticed that our room carpets were...

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Thank coolspot18
IHGService, Guest Relations Manager at Staybridge Suites Rochester University, responded to this review

Dear coolspot18, Thank you for your feedback regarding your stay at Staybridge Suites Rochester University, NY. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about your check in experience, parking arrangement and convenient location. However, we’re sorry we fell below your expectation regarding the carpet condition, hallway...

New York City, New York
Reviewed 31 August 2016

This hotel is located only a short walk over the river to the UR campus, though this side of the river is not very developed and doesn't have much to offer. The suites are spacious but there can be quite a lot of noise in the hotel. The breakfast is a time-saving option though much more basic than other Staybridge...

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1Thank nytraveller2020
IHGService, Guest Relations Manager at Staybridge Suites Rochester University, responded to this review

Dear nytraveller2020, Thank you for taking the time to write a review about your stay with us. We are pleased to know that you found our location to be nice. However, we would like to apologize for the inconvenience caused by the noise level during your visit, and for falling below your expectations regarding our breakfast selection and room cleanliness....

Cleveland, Ohio
Reviewed 24 August 2016 via mobile

We selected this hotel because it had a large suite that could fit my family of 5 and all of my son's stuff that we needed to store for the night before moving him in for college. I was immediately alerted that this hotel must have some issues when the woman at the front desk spent a full 5 minutes...

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2Thank shakergal2015
IHGService, Guest Relations Manager at Staybridge Suites Rochester University, responded to this review

Dear shakergal2015, Thank you for choosing us and for sharing your experience. I am happy that you found our suites clean. However, I regret that your stay was not 100% satisfactory due to the food selection, condition of the room furniture and the level of service you received during check- in. Please accept our sincerest apologies for any inconvenience these...

Hackettstown, New Jersey
Reviewed 22 August 2016

We arrived a little early for check-in, and were courteously greeted by Anthony, and we were upgraded to a riverview suite. Our suite was clean and well appointed-we took advantage of some of the dishes and flatware for our "Olympics Watching snacks". The hotel was just a footbridge walk away from Rochester University, so we took advantage of the lovely...

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Thank nanar226

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Airport Transportation
  • Dry Cleaning
Official Description (provided by the hotel)
The Staybridge Suites hotel in Rochester, NY blends sophisticated, extended stay hotel surroundings with friendly service in a beautiful suburban setting. We are easily accessible from the NY Thruway, I-390, I-490, I-590 and are located just minutes from the Greater Rochester International Airport. Our hotel is just minutes away from the University of Rochester, Rochester Institute of Technology, and several major corporations such as Kodak, Bausch & Lomb, and Wegmans. You will experience comfort and convenience with our spacious studio suites, one-bedroom suites, and two bedroom suites, each complete with living room and full kitchen. Our daily breakfast buffet features hot items and our free Social Reception (featuring a light dinner with beer, wine, & soft drinks) is available Tuesday - Thursday evenings from 5:30-7:30PM. If you prefer to dine out, choose from any number of restaurants that feature a range of cuisine and ambiance. Our shuttle is available Monday - Friday 6:30-10:30 AM and again 5:00-9:00 PM and will take you to your destination within a 3 mile radius. When it's time to unwind, relax next to the fire pit on our Patio overlooking the Genesee River and University of Rochester; or enjoy our indoor pool or workout in our fitness room. Leisure opportunities are plentiful- we are just minutes from Seneca Park Zoo and Rochester Museum and Science Center, and within a 1 hour drive to Finger Lakes, Casa Larga Vineyards, and the Genesee Country Village. ... more   less 

Additional Information about Staybridge Suites Rochester University

Address: 1000 Genesee St, Rochester, NY 14611-4106
Region: United States > New York > Finger Lakes > Rochester
Price Range: $128 - $214 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Staybridge Suites Rochester University 3*
Number of rooms: 88
Reservation Options:
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Also Known As:
Staybridge Suites Rochester University Hotel Rochester
Hotel Style:
#3 Business Hotel in Rochester
#7 Family Hotel in Rochester
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Questions & Answers

Here's what travellers have asked, with answers from Staybridge Suites Rochester University staff and other travellers.
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Questions? Get answers from Staybridge Suites Rochester University staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Near everything for University needs and for travelers---Chabad within walking distance.”
 of 5 bubbles IsaacB87, 16 Mar 2017 | Read review
“First floor was fine.”
 of 5 bubbles stevemS9104KD, 30 Jan 2017 | Read review
“If you are on the floor you will not hear people walking around above your head.”
 of 5 bubbles 79leee, 16 Nov 2016 | Read review
“When staying again, we will ask for the 4th floor. We stayed on the 3rd floor and did hear some noise from the room above us.”
 of 5 bubbles SouthernAndIrish, 30 Oct 2016 | Read review
“As for a room that has views of the river.”
 of 5 bubbles 323elenil, 13 Sep 2016 | Read review
5 of 5