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Homewood Suites Rochester/Greece

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Traveller (70)
Room & Suite (44)
Dining (9)
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Overview
  • Excellent61%
  • Very good23%
  • Average8%
  • Poor5%
  • Terrible3%
Travellers talk about
“putting green”(10 reviews)
“front desk”(71 reviews)
“full kitchen”(18 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
3 Star Hotel
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Additional information
Offers from Homewood Suites Rochester/Greece
Special Offer: Double Points, Every Stay
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Offers from Homewood Suites Rochester/Greece
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
Jun. 3Jun. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (635)
There are newer reviews for Homewood Suites Rochester/Greece
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Traveller rating
363
145
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38
24
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363
145
55
38
24
Show reviews that mention
All reviewsputting greenfront deskfull kitchenbeer and wineseparate bedroomcomplimentary dinnerhome away from homemake your own waffleswould definitely stay here againking suiteolive gardenbeds were very comfortablefree breakfastcomfortable stayquiet locationexcellent stayexercise room
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101 - 105 of 625 reviews
Reviewed March 6, 2017

WE had a 1 bedroom suite with a kitchen and a living room with pull out bed. The kitchen does not have an oven, but it does have a microwave, a two burner range, a full fridge/freezer, dishwasher, and dishes. The property has a pool...More

Thank Rochelle T
Response from Natalie M, Director of Sales at Homewood Suites Rochester/GreeceResponded March 13, 2017

Thank you for taking the time out to complete a survey. We value all comments and concerns. I would like to let you know that I went over your concerns with our Executive Housekeeper. We always strive to improve the quality of our hotel overall....More

Reviewed March 6, 2017

This was the worst front desk staffing we have ever experienced. We arrived for a sporting event on Friday afternoon, after a 3 1/2 hour drive, and upon arrival were told that they did not have our reservation in their system. The reservation was made...More

Thank Sherry722
Response from Natalie M, Director of Sales at Homewood Suites Rochester/GreeceResponded March 13, 2017

Good afternoon and thank you for your comments. I understand your frustration, especially after a long drive. I have looked into this further and we did not see a record of your reservation in our system. We did try our best to accommodate your needs...More

Reviewed March 5, 2017

Everything was good with the stay except the kids next door kept running in and out of their room, slamming doors for hours! The manager was prompt to speak with the family next door which helped immediately.More

Review collected in partnership with Homewood Suites by Hilton
Thank John W
Response from Natalie M, Director of Sales at Homewood Suites Rochester/GreeceResponded March 13, 2017

Thank you for your response. I am pleased that you enjoyed your stay with us. We try to accommodate all guest needs, and I am pleased to hear that there was a prompt response with Management to address your concerns and take care of the...More

Reviewed February 25, 2017

We decided to stay at this hotel with a group of other parents for a sporting event for our kids. The rooms were very clean and the it was nice and comfy. My family enjoyed the pool and would definitely stay there again.

Review collected in partnership with Homewood Suites by Hilton
Thank 996luvflorida17
Response from Natalie M, Director of Sales at Homewood Suites Rochester/GreeceResponded March 13, 2017

I am so pleased that you enjoyed our guest room. I am glad that you were able to take advantage of our indoor pool. We look forward to eeing you again in the future!

Reviewed February 22, 2017

Staff were fabulous from front desk to housekeeping to kitchen staff. Rooms were a smaller than I expected for a suite. There are 5 in our family and this was tight. The hotel does not have cots available (although they did try to accommodate us...More

Review collected in partnership with Homewood Suites by Hilton
Thank hilaryv2017
Response from Natalie M, Director of Sales at Homewood Suites Rochester/GreeceResponded March 13, 2017

Thank you so much for the kind comments. Just for future reference, we do have rooms that have two queen beds, as well as a pull out sofa. For a family of 5, our Queen one bedroom Suite would be more comfortable. I am so...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Self-Serve Laundry
Conference Facilities
Dry Cleaning
Multilingual Staff
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$117 - US$255 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Rochester
#2 Business Hotel in Rochester
#2 Romantic Hotel in Rochester
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$117 - US$255 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Rochester
#2 Business Hotel in Rochester
#2 Romantic Hotel in Rochester
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (70)
Room & Suite (44)
Dining (9)
Pool & Beach (4)
Business Centre & Event Rooms (3)
Questions & Answers
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Lucy T
March 9, 2018|
Answer
Response from 206JanF | Reviewed this property |
When I stayed there recently, the evening event began at 5:30 and I think went until 7:30. I have stayed at many Homewood Suites and all have them have offered enough to fill your belly, with wine, beer and themed dinners... More
0
Votes
jakeg21
December 18, 2015|
AnswerShow all 2 answers
Response from Josue C | Reviewed this property |
Jake What is your impression? I hope they improved but if they don't please share. And don't settle for less than your worth!
0
Votes
Matt L
February 6, 2015|
Answer
Response from Michael M | Property representative |
No, I'm sorry, but we do not offer rooms with hot tubs.
0
Votes
Room Tips
"Close to the lobby was my preference."
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"For a quiet room, choose another hotel."
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"Get a room on the first floor as the top floors are long and a long walk once off the elevator."
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"We were on the second floor, which was quiet but also close to the lobby."
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