We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Homewood Suites Rochester/Greece

Save
Traveller (70)
Room & Suite (44)
Dining (9)
You may also like
See all
Nearby Hotels
Overview
  • Excellent61%
  • Very good23%
  • Average8%
  • Poor5%
  • Terrible3%
Travellers talk about
“putting green”(10 reviews)
“front desk”(72 reviews)
“full kitchen”(18 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
3 Star Hotel
All hotel details
Additional information
Offers from Homewood Suites Rochester/Greece
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Homewood Suites Rochester/Greece
Special Offer: Double Points, Every Stay
Hotel deals
You may also like
See all
Nearby Hotels
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"]},"scriptFlags":null}
Reviews (638)
There are newer reviews for Homewood Suites Rochester/Greece
See the most recent reviews
Filter reviews
628 results
Traveller rating
365
145
55
38
25
Traveller type
Time of year
LanguageEnglish
More languages
365
145
55
38
25
Show reviews that mention
All reviewsputting greenfront deskfull kitchenrochester greecebeer and wineseparate bedroomcomplimentary dinnermake your own waffleshome away from homewould definitely stay here againbeds were very comfortableking suitecomfortable staybusiness centerstrong museum of playfree breakfastolive garden
FilterEnglish
Updating list...
21 - 25 of 628 reviews
Reviewed February 2, 2018

Probably the worse Hilton hotel we have been to in over 5 years... Rude staff not interested to help in any way, not the cleanest rooms either, we were afraid to go bare feet on the carpet, bed sheets were wrinkled and i just hope...More

Thank clothingsalePA
Response from Patrick C, Director of Sales at Homewood Suites Rochester/GreeceResponded March 12, 2018

Thank you for taking the time to provide your feedback. I would like to apologize for your most recent stay here. I will surely speak to the department heads and review your comments with them . Your most recent stay was not up to your...More

Reviewed January 21, 2018

Evening social was a nice way to spend time with other guests, staff working the evening social engaged guests in conversations, this was a nice way to not feel alone! And when you want to be alone, you can go to your suite and watch...More

Review collected in partnership with Homewood Suites by Hilton
Thank 309tanjap
Response from Patrick C, Director of Sales at Homewood Suites Rochester/GreeceResponded January 22, 2018

Thank you so much for taking the time to provide your feedback and for staying with us. We are very glad you enjoyed your stay and the evening social. It can be hard traveling alone and I am glad we were able to make the...More

Reviewed January 17, 2018

Not so pleasant stay. The hotel was in good shape in the exterior, but needed a lot of work on interior. Poor housekeeping within the hotel room and conference room as well as lukewarm response to these issues soured the stay. Pungent smell at pool...More

Review collected in partnership with Homewood Suites by Hilton
Thank J3432ERchrisc
Response from Patrick C, Director of Sales at Homewood Suites Rochester/GreeceResponded January 18, 2018

Dear Guest, I am so sorry for the issues you stated in your comments. I am not sure of the details you are referring to and was surprised to read considering we receive many positive comments regarding the interior of the hotel. I will relay...More

Reviewed January 2, 2018

Not your standard level of accommodation and room level of services. No coffee dish washer not emptied from previous guest, microwave not functional, coffee selection not replenished, we cleaned the room each day before leavingMore

Review collected in partnership with Homewood Suites by Hilton
Thank davidzC2918KC
Response from Patrick C, Director of Sales at Homewood Suites Rochester/GreeceResponded January 16, 2018

Thank you for your comments and feedback. I would first like to apologize for the issues you experienced. This is not the level of service we provide and I am sorry we fell short. We will relay your comments to our housekeeping department to ensure...More

Reviewed January 1, 2018

Location was good, the room itself was better, and the breakfast was average. The hotel did not keep up with the items for breakfast. The staff was nice and professional. were places close to go to have a meal Needed to travel to Hilton, NY...More

Thank atcrich
Response from Patrick C, Director of Sales at Homewood Suites Rochester/GreeceResponded January 16, 2018

Thank you for your comments and feedback. We strive to provide not only a good experience but a great experience for our guests. I am sorry the breakfast was not only up to your standard but ours as well. We would love to have you...More

View more reviews
Most Booked Properties in Rochester
See allSee all
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Dry Cleaning
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$132 - US$208 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Rochester
#2 Business Hotel in Rochester
#2 Family Hotel in Rochester
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$132 - US$208 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Rochester
#2 Business Hotel in Rochester
#2 Family Hotel in Rochester
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (70)
Room & Suite (44)
Dining (9)
Pool & Beach (4)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Lucy T
March 9, 2018|
Answer
Response from 206JanF | Reviewed this property |
When I stayed there recently, the evening event began at 5:30 and I think went until 7:30. I have stayed at many Homewood Suites and all have them have offered enough to fill your belly, with wine, beer and themed dinners... More
0
Votes
jakeg21
December 18, 2015|
AnswerShow all 2 answers
Response from Josue C | Reviewed this property |
Jake What is your impression? I hope they improved but if they don't please share. And don't settle for less than your worth!
0
Votes
Matt L
February 6, 2015|
Answer
Response from Michael M | Property representative |
No, I'm sorry, but we do not offer rooms with hot tubs.
0
Votes
Room Tips
"Unclear to me where the advantage would be; far from the pool maybe?"
Read review
"Close to the lobby was my preference."
Read review
"For a quiet room, choose another hotel."
Read review
"Get a room on the first floor as the top floors are long and a long walk once off the elevator."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing