We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

BEST WESTERN Rochester Marketplace Inn

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
BEST WESTERN Rochester Marketplace Inn
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

358 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 344: English reviews
Buffalo, New York
Reviewed 2 weeks ago

Very great stay for the valu....room and service was great....so much shopping and restaurants close by. Was located near everything you would need during travel. Staff was very nice and informative. Would stay again!

Review collected in partnership with Best Western
 Report
Helpful?
Thank G4743ONmatthewb
Management response:

Good Morning G4743ONmatthewb, On behalf of our entire team I would like to thank you for sharing your positive feedback following your recent stay with us. It’s wonderful to know that your stay was enjoyable. Our associates work hard to provide a pleasant stay and we are appreciative that you took the time to review our hotel. I will share...

Jersey Shore
Reviewed 3 weeks ago

The entire staff, front desk, maintenance, housekeeping, breakfast crew, everyone, was so kind and helpful to our needs. When you book a place for an extended stay you get to pretty much see the whole operation. Property is very well run and the four hour breakfast really helped with our crazy schedule. I want to single out the staff who...

 Report
Helpful?
Thank avodomaine
Management response:

Good Morning avodomaine, Thank you so very much for sharing your positive feedback with us! It is so great to hear that your found our entire staff to be helpful and attentive to your needs during your stay. We understand the importance of being comfortable while away from home, especially during an extended stay. Additionally, thank you for the great...

Endicott, New York
Reviewed 3 weeks ago

Staff was excellent, however, the room had s few minor problems. The staff was very attenitive.comfortable beds. Clean rooms. Close to restaurants. Easy check in and easy check out. Location of hotel was great.

Review collected in partnership with Best Western
 Report
Helpful?
Thank T2925PCrobins
Lynn R, Manager at BEST WESTERN Rochester Marketplace Inn, responded to this review

Good Morning T2925PCrobins, Thank you for sharing your feedback regarding your recent stay with us! I am delighted to hear that you enjoyed your stay. Thank you for notifying us of issues that need attention; I will investigate and address them with the appropriate departments. Thank you again for sharing your positive feedback, we look forward to welcoming you again...

Oswego, New York
Reviewed 12 January 2017 via mobile

Outstanding service. All staff was friendly and out going. The breakfast was very good and the hotel has the breakfast from 6-10. So nice not to have to get up and rush. Room was very clean. I would stay again.

 Report
Helpful?
Thank Virginia F
Lynn R, Manager at BEST WESTERN Rochester Marketplace Inn, responded to this review

Hello Virginia F, Thank you so much for sharing your positive feedback with us! It is great to hear that you thoroughly enjoyed your stay and you were impressed with the attentiveness of our staff; I will pass the kudos along! Thanks again, we look forward to seeing you again soon!

Florence, KY, United States
Reviewed 4 January 2017

The Value and the Staff were exceptional. Beds and linens were very comfortable and clean. The hotel has made an obvious effort to update the rooms, and have done a commendable job of it. For being a budget hotel, they got a lot of things right. The construction crew seems to have glossed over a bathroom flooring stability issue in...

Review collected in partnership with Best Western
 Report
Helpful?
1Thank johnb2017
Lynn R, Manager at BEST WESTERN Rochester Marketplace Inn, responded to this review

Hello johnb2017! Thank you for taking the time to review the Best Western Rochester Marketplace. We appreciate your comments. I am happy to hear you were able to enjoy breakfast and we were able to accommodate your room transfer. Thank you for bringing the bathroom floor to our attention, we will look into the issue in your original room. We...

Toronto, Canada
Reviewed 29 December 2016

The hotel is wonderful, the staff courteous and very helpful. Go out of their way to helps. The internet speed can be improved, the washroom wall a bit old and small but in excellent shape. The bed is wonderful....I had good sleep every night. I would go back in the future.

Review collected in partnership with Best Western
 Report
Helpful?
Thank Vincent L
Lynn R, Manager at BEST WESTERN Rochester Marketplace Inn, responded to this review

Hello Vincent L! Thank you for taking the time to review our hotel. We appreciate your comments and are delighted you had a wonderful stay with us. I am so happy to hear you slept well while you were here. We look forward to seeing you again!

Rochester, United States
Reviewed 6 December 2016

The sink was outside the bathroom by the door. I woke my husband up when I went to bathroom and used sink. In the am, I was using sink and mirror when my husband opened door to hall and people were passing. They got to see me in my underwear!

Review collected in partnership with Best Western
 Report
Helpful?
Thank N9762GWpeters
Lynn R, Manager at BEST WESTERN Rochester Marketplace Inn, responded to this review

Hello N9762GWpeters, Thank you for taking the time to review the Best Western Rochester Marketplace. We appreciate your comments. Unfortunately, we can not change the lay out of the guest rooms, but do understand your concerns. Thank you again for your comments. Have a great day,

Hellertown
Reviewed 1 December 2016

go to the BBQ place next door really good the Hotel is very nice too.very friendly staff.breakfast could be better.i like real eggs.honey buns. butter left out so its spreadable.other wise its OK i would go back just for sticky lips BBQ.

Review collected in partnership with Best Western
 Report
Helpful?
Thank Steven D
Lynn R, Manager at BEST WESTERN Rochester Marketplace Inn, responded to this review

Hello Steven D. Thank you for taking the time to review our hotel. We appreciate your comments regarding our team and we will look into your comments regarding breakfast and use them when making improvements. Warm Regards,

Rochester,NY, United States
Reviewed 19 November 2016

Superb and attentive staff, clean and comfortable room, decent complimentary breakfast, easy parking, all was very good. Have stayed there before, and will do so again. Absolutely no problems. (Great cookies upon our arrival!)

Review collected in partnership with Best Western
 Report
Helpful?
1Thank davidcY1907AQ
Lynn R, Manager at BEST WESTERN Rochester Marketplace Inn, responded to this review

davidcY10901AQ! Thank you for taking the time to review the Best Western Marketplace! We are delighted your time with us was enjoyable and look forward to seeing you again! Warm Regards,

Sayre, Pennsylvania
Reviewed 18 November 2016

I stayed for 4 nights. The room was clean and was close to the business I had to go back and forth to. The front desk people were very friendly. I love that they put me on the first floor. I would definitely stay there again.

Review collected in partnership with Best Western
 Report
Helpful?
1Thank I2574JIsheilag
Lynn R, Manager at BEST WESTERN Rochester Marketplace Inn, responded to this review

Hello 12574JIsheilag! Thank you for taking the time to review our hotel. We appreciate your comments and do look forward to seeing you again! Warm Regards,

27 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (25)
Viewed
Hotel & Grounds (4)
Viewed
Bathroom (2)
Viewed
Room/Suite (15)
Viewed
Other (4)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (2)
Viewed
Hotel & Grounds (1)
Viewed
Business Centre/Function Rooms (1)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Rochester hotels
10.2 km away
Radiance Inn And Suites
Radiance Inn And Suites
#27 of 31 in Rochester
210 reviews
1.9 km away
Country Inn & Suites By Carlson, Rochester Airport - University Area
13.8 km away
Comfort Inn West
Comfort Inn West
#25 of 31 in Rochester
63 reviews
Show Prices
Show Prices
Show Prices
14.4 km away
Hampton Inn Rochester-Greece
7.7 km away
Inn On Broadway
Inn On Broadway
#20 of 31 in Rochester
146 reviews
5.9 km away
Lexington Hotel Rochester Airport
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The Best Western Rochester Marketplace is perfectly located in the "heart" of Rochester's shopping and restaurant district.We are minutes from all major highways and the Rochester International Airport. We offer plush accommodations featuring micro fridges, 40-inch flat panel televisions with DVD players, wired and wireless internet access, and a fabulous free hot full breakfast buffet for all our guests. We are minutes from the city center, convention district, and all major universities and corporations. Our staff will gladly shuttle you to any venue with in five miles of our property. Our staff looks forward to being your home away from home when visiting the Rochester New York area. ... more   less 

Additional Information about BEST WESTERN Rochester Marketplace Inn

Address: 940 Jefferson Rd, Rochester, NY 14623-3214
Region: United States > New York > Finger Lakes > Rochester
Price Range: $93 - $149 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Rochester Marketplace Inn 2.5*
Number of rooms: 101
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Best Western and Travelocity so you can book your BEST WESTERN Rochester Marketplace Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Marketplace Hotel Rochester
Best Western Rochester
Rochester Best Western
Hotel Style:
#2 Best Value Hotel in Rochester
#7 Business Hotel in Rochester
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Rochester Marketplace Inn staff and other travellers.
2 questions
Ask a question
Chicago, Illinois
Maryland
over a year ago

See all questions (2)

Questions? Get answers from BEST WESTERN Rochester Marketplace Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room that does not require you to use old locked side doors.”
 of 5 bubbles travelingrm, 30 Sep 2016 | Read review
“We were in the back on the third floor and had no problem with noise.”
 of 5 bubbles pennypit, 4 Sep 2016 | Read review
“Don't settle for the first floor.”
 of 5 bubbles Adirondacker1, 20 Aug 2016 | Read review
“if you can, please avoid staying in this hotel;”
 of 5 bubbles Avaantida, 8 May 2016 | Read review
“Rooms on the first floor are of course more desirable.”
 of 5 bubbles Parrotheadjoe, 9 Sep 2015 | Read review
5 of 5