We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

BEST WESTERN Rochester Marketplace Inn

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Compare best prices from top travel sites
and 2 more sites!
Professional photos
BEST WESTERN Rochester Marketplace Inn
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

355 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 341: English reviews
Oswego, New York
Reviewed 1 week ago via mobile

Outstanding service. All staff was friendly and out going. The breakfast was very good and the hotel has the breakfast from 6-10. So nice not to have to get up and rush. Room was very clean. I would stay again.

 Report
Helpful?
Thank Virginia F
Florence, KY, United States
Reviewed 2 weeks ago

The Value and the Staff were exceptional. Beds and linens were very comfortable and clean. The hotel has made an obvious effort to update the rooms, and have done a commendable job of it. For being a budget hotel, they got a lot of things right. The construction crew seems to have glossed over a bathroom flooring stability issue in...

Review collected in partnership with Best Western
 Report
Helpful?
1Thank johnb2017
Lynn R, Manager at BEST WESTERN Rochester Marketplace Inn, responded to this review

Hello johnb2017! Thank you for taking the time to review the Best Western Rochester Marketplace. We appreciate your comments. I am happy to hear you were able to enjoy breakfast and we were able to accommodate your room transfer. Thank you for bringing the bathroom floor to our attention, we will look into the issue in your original room. We...

Toronto, Canada
Reviewed 3 weeks ago

The hotel is wonderful, the staff courteous and very helpful. Go out of their way to helps. The internet speed can be improved, the washroom wall a bit old and small but in excellent shape. The bed is wonderful....I had good sleep every night. I would go back in the future.

Review collected in partnership with Best Western
 Report
Helpful?
Thank Vincent L
Lynn R, Manager at BEST WESTERN Rochester Marketplace Inn, responded to this review

Hello Vincent L! Thank you for taking the time to review our hotel. We appreciate your comments and are delighted you had a wonderful stay with us. I am so happy to hear you slept well while you were here. We look forward to seeing you again!

Rochester, United States
Reviewed 6 December 2016

The sink was outside the bathroom by the door. I woke my husband up when I went to bathroom and used sink. In the am, I was using sink and mirror when my husband opened door to hall and people were passing. They got to see me in my underwear!

Review collected in partnership with Best Western
 Report
Helpful?
Thank N9762GWpeters
Lynn R, Manager at BEST WESTERN Rochester Marketplace Inn, responded to this review

Hello N9762GWpeters, Thank you for taking the time to review the Best Western Rochester Marketplace. We appreciate your comments. Unfortunately, we can not change the lay out of the guest rooms, but do understand your concerns. Thank you again for your comments. Have a great day,

Hellertown
Reviewed 1 December 2016

go to the BBQ place next door really good the Hotel is very nice too.very friendly staff.breakfast could be better.i like real eggs.honey buns. butter left out so its spreadable.other wise its OK i would go back just for sticky lips BBQ.

Review collected in partnership with Best Western
 Report
Helpful?
Thank Steven D
Lynn R, Manager at BEST WESTERN Rochester Marketplace Inn, responded to this review

Hello Steven D. Thank you for taking the time to review our hotel. We appreciate your comments regarding our team and we will look into your comments regarding breakfast and use them when making improvements. Warm Regards,

Rochester,NY, United States
Reviewed 19 November 2016

Superb and attentive staff, clean and comfortable room, decent complimentary breakfast, easy parking, all was very good. Have stayed there before, and will do so again. Absolutely no problems. (Great cookies upon our arrival!)

Review collected in partnership with Best Western
 Report
Helpful?
1Thank davidcY1907AQ
Lynn R, Manager at BEST WESTERN Rochester Marketplace Inn, responded to this review

davidcY10901AQ! Thank you for taking the time to review the Best Western Marketplace! We are delighted your time with us was enjoyable and look forward to seeing you again! Warm Regards,

Sayre, Pennsylvania
Reviewed 18 November 2016

I stayed for 4 nights. The room was clean and was close to the business I had to go back and forth to. The front desk people were very friendly. I love that they put me on the first floor. I would definitely stay there again.

Review collected in partnership with Best Western
 Report
Helpful?
1Thank I2574JIsheilag
Lynn R, Manager at BEST WESTERN Rochester Marketplace Inn, responded to this review

Hello 12574JIsheilag! Thank you for taking the time to review our hotel. We appreciate your comments and do look forward to seeing you again! Warm Regards,

Brampton, Canada
Reviewed 4 November 2016

I have stayed here several times during the renovation and tolerated the problems that come with it. The completion makes a good impression. The breakfast area is now huge and very inviting. Rooms are very large and well equipped. A very good hotel.

Review collected in partnership with Best Western
 Report
Helpful?
Thank kennethmS5750QZ
Lynn R, Manager at BEST WESTERN Rochester Marketplace Inn, responded to this review

Hello kennethmS5750QZ! Thank you for taking the time to review our hotel! We are delighted your time with us went well and appreciate your comments! We do hope to see you again. Warm Regards, Lynn R

Waltham, Massachusetts
Reviewed 3 November 2016

The hotel is in a good location for the business traveler. The people at the front desk are very courteous The breakfast was mixed, first day was good second day eggs were cold. Coffee is terrible. Exercise equipment needs upgrade

 Report
Helpful?
Thank MagicKirin
Lynn R, Manager at BEST WESTERN Rochester Marketplace Inn, responded to this review

Hello MagicKirin, Thank you for taking the time to review our hotel. We appreciate your comments and are sad to hear the breakfast was not what you expected the second morning. I will use your comments to help make a better experience for all our guests. Now that we are coming to the end of renovations, the exercise room is...

Camden, Maine
Reviewed 30 October 2016

Prepaid for hotel so booked a week or so in advance and got a great price. Very comfortable bed, good space with a micro, fridge and good work table, however a tiny bathroom making for difficult morning maneuvering for a couple. We always appreciate a fitness room, and the one here is more than adequate. Large,clean lobby with a decent...

 Report
Helpful?
1Thank flyeroli
Lynn R, Manager at BEST WESTERN Rochester Marketplace Inn, responded to this review

Hello flyeroli! Thank you for taking the time to review the Best Western Marketplace. We appreciate your business and time. I am delighted you enjoyed your room, thank you for your kind words regarding our breakfast and Robin our attendant. I apologize your arrival was not as enjoyable and will look into this to improve our service for all our...

27 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (25)
Viewed
Hotel & Grounds (4)
Viewed
Bathroom (2)
Viewed
Room/Suite (15)
Viewed
Other (4)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (2)
Viewed
Hotel & Grounds (1)
Viewed
Business Centre/Function Rooms (1)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Rochester
1.9 km away
Country Inn & Suites By Carlson, Rochester Airport - University Area
10.2 km away
Radiance Inn And Suites
Radiance Inn And Suites
#27 of 31 in Rochester
210 reviews
0.2 km away
Holiday Inn Hotel & Suites Rochester - Marketplace
Show Prices
Show Prices
Show Prices
14.4 km away
Hampton Inn Rochester-Greece
0.4 km away
Hampton Inn & Suites Rochester / Henrietta
13.8 km away
Comfort Inn West
Comfort Inn West
#25 of 31 in Rochester
63 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The Best Western Rochester Marketplace is perfectly located in the "heart" of Rochester's shopping and restaurant district.We are minutes from all major highways and the Rochester International Airport. We offer plush accommodations featuring micro fridges, 40-inch flat panel televisions with DVD players, wired and wireless internet access, and a fabulous free hot full breakfast buffet for all our guests. We are minutes from the city center, convention district, and all major universities and corporations. Our staff will gladly shuttle you to any venue with in five miles of our property. Our staff looks forward to being your home away from home when visiting the Rochester New York area. ... more   less 

Additional Information about BEST WESTERN Rochester Marketplace Inn

Address: 940 Jefferson Rd, Rochester, NY 14623-3214
Region: United States > New York > Finger Lakes > Rochester
Price Range: $92 - $152 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Rochester Marketplace Inn 2.5*
Number of rooms: 101
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Priceline, TripOnline SA and Travelocity so you can book your BEST WESTERN Rochester Marketplace Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Marketplace Hotel Rochester
Best Western Rochester
Rochester Best Western
Hotel Style:
#2 Best Value Hotel in Rochester
#7 Business Hotel in Rochester
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Rochester Marketplace Inn staff and other travellers.
2 questions
Ask a question
Chicago, Illinois
Maryland
over a year ago

See all questions (2)

Questions? Get answers from BEST WESTERN Rochester Marketplace Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room that does not require you to use old locked side doors.”
 of 5 bubbles travelingrm, 30 Sep 2016 | Read review
“We were in the back on the third floor and had no problem with noise.”
 of 5 bubbles pennypit, 4 Sep 2016 | Read review
“Don't settle for the first floor.”
 of 5 bubbles Adirondacker1, 20 Aug 2016 | Read review
“if you can, please avoid staying in this hotel;”
 of 5 bubbles Avaantida, 8 May 2016 | Read review
“Rooms on the first floor are of course more desirable.”
 of 5 bubbles Parrotheadjoe, 9 Sep 2015 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay