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    BEST WESTERN Rochester Marketplace Inn

    940 Jefferson Rd, Rochester, NY 14623-3214
    Hotel website
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    Apr 9 Apr 10
    1 room, 2 adults, 0 children
    SAVE US$16 US$84*US$68*
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    Traveller (25)
    Room & Suite (23)
    Dining (5)
    Overview

    • Excellent30%
    • Very good31%
    • Average21%
    • Poor9%
    • Terrible6%
    Travellers talk about
    “sticky lips” (6 reviews)
    “cookies” (23 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Fitness centre
    2.5 Star Hotel
    All hotel details
    Offers from BEST WESTERN Rochester Marketplace Inn
    Special Offer: BOOK DIRECT AND SAVE
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    Rooms
    09/04/2017 10/04/2017
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    Standard Room

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    09/04/2017 10/04/2017
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    Traveller rating
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    All reviews sticky lips western hotels cookies free breakfast yogurt jefferson road stores and restaurants first floor convenient location rit microwave ny thruway computers henrietta students
    Reviewed 25 October 2016

    The old saying goes, you get what you pay for. Well here I think you get even less than you pay for. The lobby and gathering area were average, the carpet in the hallways and rooms was old. None of the rooms had door seals...More

    Review collected in partnership with Best Western
    Helpful?
    Response from Lynn R, General Manager at BEST WESTERN Rochester Marketplace Inn

    Hello Ian G! Thank you for taking the time to review hotel. I understand your frustrations with the condition of our hotel. We are nearing the end of renovations and the items you mentioned are the next step. Thank you for the kind words regarding...More

    Reviewed 21 October 2016

    I like Best Western hotels, because, unlike the bigger hotels, there's a more Homey feeling, and they are considerably more affordable. A couple of problems, in the bathroom, but overall a pleasant Day Trip for me.

    Review collected in partnership with Best Western
    Helpful?
    Response from Lynn R, General Manager at BEST WESTERN Rochester Marketplace Inn

    Hello Ellen M! Thank you for taking the time to review the Best Western Marketplace. We appreciate your comments and look forward to seeing you again. All the best, Lynn R.

    Reviewed 20 October 2016

    The remodel was still in process when we stayed, although I was told it was 95% complete. Wallpaper was peeling and clearly still to be changed near elevators. Room was clean and updated. Unfortunately the bathrooms were not remodeled. Plumbing fixtures under toilet were in...More

    Review collected in partnership with Best Western
    Helpful?
    Response from Lynn R, General Manager at BEST WESTERN Rochester Marketplace Inn

    Hello dsportdesign! Thank you for reviewing our hotel. Thank you for bringing the condition of the bathroom to our attention. We have looked into this and have taken the necessary actions to correct the issues. I do hope this does not deter you from choosing...More

    Reviewed 19 October 2016 via mobile

    We stayed two nights at this hotel because it was busy weekend in the city. Lobby is nicely redone and the breakfast area was bright and clean. We stayed in a renovated room but the wall paper and base boards must still be old as...More

    Helpful?
    Reviewed 15 October 2016

    It is difficult to find a decent, clean hotel that allows pets. We were very pleased with the room. It was surprisingly spacious and clean. We have a little Bichon Bolognese we occasionally travel with and he seemed to be as comfortable as we were....More

    Helpful?
    Response from Lynn R, General Manager at BEST WESTERN Rochester Marketplace Inn

    Hello silvercometgirl! Thank you for choosing the Best Western Marketplace. We appreciate your comments and are delighted you were able to take advantage of our breakfast! We look forward to seeing you again. Lynn R.

    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Free Parking
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Self-Serve Laundry
    • Shuttle Bus Service
    • Airport Transportation
    • Meeting Rooms
    • Business Centre with Internet Access
    • Room amenities
    • Microwave
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Hot Tub
    Photos
    Traveller (25)
    Room & Suite (23)
    Dining (5)
    Bathroom (6)
    Nearby
    Nearby Restaurants
    Sticky Lips BBQ
    389 reviews
    .15 km away
    Haveli Indian Cuisine
    31 reviews
    .24 km away
    Bar Louie Henrietta
    60 reviews
    .32 km away
    Bistro 252 at Doubletree
    21 reviews
    .49 km away
    Nearby Attractions
    Lasertron
    5 reviews
    1.33 km away
    Blue Toad Hard Cider
    13 reviews
    .63 km away
    Bill Gray's Iceplex
    14 reviews
    1.48 km away
    The Clubhouse Fun Center
    11 reviews
    1.36 km away
    Questions & AnswersAsk a question
    mkim5473
    Do you have a pool/hot tub in your hotel? Is it open 24 hours?
    18 October 2016|
    Answer Show all 5 answers
    Response from Lynn R | Property representative |
    Hello, Unfortunately we do not.
    0
    Votes
    Denise23
    Do you allow pets and if so, is there a fee?
    28 August 2014|
    Answer Show all 5 answers
    Response from BestWesternHotels | Property representative |
    Hi, at this time we do not allow pets at our hotel (service animals are an exception). Thank you.
    0
    Votes
    Room Tips
    "Ask for a room that does not require you to use old locked side doors."
    travelingrm, 6 months agoRead review
    "We were in the back on the third floor and had no problem with noise."
    pennypit, 6 months agoRead review
    "Don't settle for the first floor."
    Adirondacker1, 7 months agoRead review
    "if you can, please avoid staying in this hotel;"
    Avaantida, 10 months agoRead review
    "Rooms on the first floor are of course more desirable."
    Parrotheadjoe, over a year agoRead review
    "Get third floor room 311 side (towards the end of the hotel away from the elevator so it is quiet)"
    Deepkamal K, over a year agoRead review
    "Walls are too thin so there are NO GOOD ROOMS!!"
    NYAnge53, over a year agoRead review
    "Choosea a room from the ground floor. Only one elevator in hotel."
    Judy L, over a year agoRead review
    "Over the week I stayed in 3 different rooms. No real differences between them."
    GeoElf, over a year agoRead review
    "Rooms on the lower floor are better since there is only elevator in the hotel."
    Jamie K, over a year agoRead review
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