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Quality Inn Rochester Airport

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Quality Inn Rochester Airport
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165 Reviews from our TripAdvisor Community

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Showing 161: English reviews
Sarasota, Florida
Level Contributor
293 reviews
238 hotel reviews
common_n_hotel_reviews_1bd8 169 helpful votes
Reviewed 1 week ago via mobile

I stay in hotels 300+ nights yearly for work. I stayed here for more than a week starting 11-13 thru 11-22. If you are fortunate to have Charmi Patel check you in, you are in good hands. The other front desk staff is indifferent and aloof. (Except for Antonio) Charmi and Antonio put the others to shame. The check-in was... More 

Helpful?
Thank ChuckMosher
Ottawa, Ontario, Canada
Level Contributor
111 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 24 October 2016

The front desk staff are very nice and the cleaning staff are friendly. The sheets and towels are clean. The bed spread had a hole in it. The rugs in the room are doubtful, but it really the rugs in the hall and side entrance that need a solid cleaning or replacement. These are easy fixes that should be addressed.... More 

Helpful?
Thank MDD1616
1 review
Reviewed 21 October 2016 via mobile

You can tell the people working here are trying hard to make a go of it, but Quality Inn has not given them the tools to do the job. The place is old and in serious need of some updating. The carpets are dirty, the room curtains and bedspreads are old. If you are the people working here you are... More 

Helpful?
Thank Kathleen V
Denver, Colorado
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 October 2016

Stayed here for 5 nights with my wife as we were visiting from out of town to attend my nephew's wedding and visit with family. We lucked out and got a non-smoking room on the first floor which was generally clean and served it's purpose of housing us inexpensively for the duration. This is an older facility and it shows... More 

Helpful?
Thank SFCJamieG
1 review
Reviewed 16 October 2016

Checked in for a 2 night stay. Room was old, but seemed ok, we just dropped off our stuff and left. Arriving back late that night is when we noticed the smell of smoke. Whenever the heat/air fan clicked on it brought cigarette smoke into our non smoking room. The hallways stank of it. The room itself - the TV... More 

Helpful?
Thank Wendy G
Cayuta, New York
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 September 2016

Hotel is not clean at all. I'm glad we were only staying on night. There are no elevators, the floor we on smelled like cigarettes and we were on a non-smoking floor. The room did not smell like that so we put up with it. The hallway looked like it hadn't been vacuumed in months and there was paint all... More 

Helpful?
1 Thank shauntal13
Cuba NY
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 23 August 2016

Worst place I've ever stayed. No elevator, room was so freshly painted that the paint was wet, no AC, the number they gave me to call had been disconnected. Worst experience ever. If it was free - I would not stay there again. I reviewed 5 days earlier and it was bad...the second trip was indescribably AWFUL.

Helpful?
1 Thank webster888
Wilmington, North Carolina
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 23 August 2016

This is the worst QI I have ever stayed at. The staff seemed indifferent. The plumbing leaks. Even the lid on the toilet tank was wrong. I had to get up to change channels because for some reason, they decided to mount the receiver box BEHIND the TV! The security doors are broken so anyone can walk in any time... More 

Helpful?
Thank Stephen W
Big Flats, New York
Level Contributor
6 reviews
3 hotel reviews
Reviewed 18 August 2016 via mobile

The hotel was clean enough and the staff was friendly enough. It was not a fancy hotel by any means but it was good for what we were doing. Which was catching a flight early in the morning. It was very easyto book a shuttle early in the morning that got us to the airport on time. The driver was... More 

Helpful?
Thank dogQO
1 review
Reviewed 9 August 2016 via mobile

Hotel under construction with tools, equipment drop sheets etc in hallways. In the first room the air conditioner didn't work. No screens on the windows, hair in the bathroom sink and bathtub. Crumbs on the night stand and stains on the sheets. Lamps, wall art and furniture all grungy.. All mirrors and windows were filthy. We asked a different room... More 

Helpful?
Thank Desiree S

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Experience the ultimate in affordability and comfort at the Quality Inn Rochester Airport. Charming and conveniently located, our uniquely mid-scale hotel in Rochester, NY offers a blend of amenities and accommodations that are both family-friendly and corporate ready. Guests of our hotel enjoy a wide range of helpful amenities, including free airport shuttle, complimentary full American Breakfast, outdoor pool, fitness center, on-site laundry facilities, meeting facilities and a well-equipped computer center. Free high-speed wireless Internet is also provided throughout our hotel, so you're always connected. ... more   less 

Additional Information about Quality Inn Rochester Airport

Address: 1273 Chili Ave, Rochester, NY 14624-3029
Region: United States > New York > Finger Lakes > Rochester
Price Range: $74 - $141 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn Rochester Airport 2.5*
Number of rooms: 155
Reservation Options:
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Also Known As:
Quality Inn Rochester Airport Hotel Rochester
Rochester Quality Inn
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn Rochester Airport staff and other travellers.
1 question
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Palatine, Illinois
over a year ago

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Questions? Get answers from Quality Inn Rochester Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a first floor non-smoking room.”
 of 5 bubbles SFCJamieG, 19 Oct 2016 | Read review
“Find a different hotel.”
 of 5 bubbles stephenw84, 23 Aug 2016 | Read review
“Go to any other of the Choice properties in the area.”
 of 5 bubbles chrispK7313MQ, 17 Jul 2016 | Read review
“If you must stay here, try for a renovated room.”
 of 5 bubbles Herb75020, 12 Jun 2016 | Read review
“If you stay here and want to leave your car....do it directly through the hotel.”
 of 5 bubbles webster888, 12 May 2016 | Read review
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