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All reviews state street blue cross arena covered parking area outdoor pool front desk bar and grill van driver room was clean frontier field large hotel very nice stay wi fi stayed one night genesee river would stay here again concert arrows
This stay was in mid-August. The hotel is in a great location close to everything in downtown Rochester. I worked and my wife got to stay in the hotel and walk in the area during the day. Some areas she felt safe (towards the falls),...More
Room was clean; loved the k-cups/Keurig coffee maker. Bathroom is a bit awkward with the plug for drying hair over the toilet. But that’s just a strange layout that would be a major thing to change. Beds were comfortable. Refrigerator was nice size. Microwaves in...More
The best part of the hotel is that it is downtown. The entire place is in need of a remodel. It isn’t a pit but just run down and not current. Toilet paper and tissues are thin thin thin. Carpets marginal. Bed was fine and...More
Thank Clifford K
Response from IHGService, Guest Relations Manager at Holiday Inn Rochester DowntownResponded 1 week ago
Hi Clifford K,
Thank you for staying with us. I was concerned to see that you were not impressed with some aspects of your stay at our hotel particularly with the overall condition of the property, the toilet paper, our carpets, and with your experience...More
Stayed here last night for a wedding in town. Hotel was nice and room was clean and quiet. However there was a sign in the room saying the hotel was in winter heating mode and “cool” was not an option on the thermostat. The room...More
Response from IHGService, Guest Relations Manager at Holiday Inn Rochester DowntownResponded 2 weeks ago
Thank you for taking a moment to let us know how we're doing; we value feedback of all varieties. I am thrilled to hear that our nice and clean property contributed in making your experience comfortable and memorable. On the downside, I'm sorry...More
Whenever we have business in Rochester we make it a point to stay at Holiday Inn Downtown. everyone is so very welcoming and the rooms are quite nice. They offer a great breakfast buffet or order from menu. The Chef makes a great fresh habanero...More
The Holiday Inn Rochester Downtown recently completed $5+ million dollar renovations in our Guest Rooms, Meeting Space/Ballrooms, Fitness Center and Seasonal pool. We are a full service hotel in the heart of …Moredowntown , excellent customer service and competitive prices. The hotel features both King Bed and rooms with two Queen beds as well as spacious 1 bedroom executive rooms. Many guests rooms overlook the Genesee River. Our full service restaurants-River Club and State Street Bar & Grill provide our guests with delicious breakfast and dinner. Less
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