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Holiday Inn Rochester Downtown

Booking.comUS$144*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Holiday Inn Rochester Downtown
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62 Reviews from our TripAdvisor Community

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Showing 60: English reviews
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South Portland, Maine
Reviewed 1 week ago

This hotel is clean, centrally located, affordable, and the room has a lovely view of the River. Best of all, Janell, the front desk manager is a gem: kind, helpful, genuine. A mensch. I would happily stay here again.

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Helpful?
Thank saritakrak
Forestville, Maryland, USA
HOTEL’S FAVOURITE REVIEW
Reviewed 9 June 2016

I've been to a lot of Holiday Inns in my past but the hospitality at this hotel, I'm putting at the top of my list. I was very impressed BEFORE I even walked in the door. I called the catering department and spoke to Patti Smith, who was able to answer all of my questions even though she was not...

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Helpful?
1Thank spachick
About Hotel's Favourite Review
Joanne G, Director of Sales at Holiday Inn Rochester Downtown, responded to this review

Thank you so much for your 5 Star review of our hotel. I am pleased to hear you enjoyed your stay with us and will be sharing your comments with Pat Smith, Rodney, their supervisors and the rest of our staff. It's something our staff takes great pride in, so we value your feedback. We look forward to your next visit...

Owens Cross Roads, Alabama
Reviewed 1 week ago

After a small problem catching the shuttle from the airport to the hotel (caused by a failed dispatch) I arrived to find a hotel that was newly remodeled, clean and a staff that goes out of its way to please. My room was excellent. The food service and convention service was also really good. I would stay here again without...

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Helpful?
Thank HappyDonor
Portland, Maine
Reviewed 2 weeks ago

We worked a convention at this hotel in April. When we checked in we discovered that the room we had reserved did NOT have a fridge or microwave. I didn't know that very few of the rooms on the 4th floor had them. I told the staff that I had brought two of my children with me on this trip...

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Helpful?
Thank Lee S
Reviewed 3 weeks ago

I stayed here with my grown daughter for one night, in town to see a show at the auditorium theatre. Close proximity, less than five minute drive to our show. Walking distance to Blue Cross Arena and the dinosaur BBQ and overlooks the river. We had a very nice stay. Friendly staff, restaurant on site, with a bar. Food was...

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Helpful?
Thank Heather C
Downingtown, Pennsylvania
Reviewed 19 April 2017 via mobile

Perfect hotel to stay at for sporting events at Blue Cross Arena or Frontier Field. Only negative which can be avoided is don't part in the smallish covered parking area. Every spot has a pillar on each side making it narrow and difficult to negotiate. Park in an outside spot and you'll be just fine.

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Helpful?
Thank tazzzz13
Mystic, Connecticut
Reviewed 23 March 2017

Stayed on the fifth floor in a very clean up to date room. wifi was a little slow but other wise no complaints.Staff was very helpful all weekend. The hotel shuttle made it easy to get around the city.

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Helpful?
Thank Stanley S
Rochester, New York
Reviewed 13 March 2017

Thank you to Mrs. Joan and Mr. Kremp, for accommodating me and my family while our power was out over the course of these last few days. Your hotel staff was amazing, patient and kind. My son says “thank you” for the great chicken fingers from The State street bar and grill. Special Thank you to Lanell at the front...

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Helpful?
Thank missbrej
Liverpool, United States
Reviewed 7 March 2017

We stayed there since it was a 5 minute walk to Blue Cross Arena for a concert. Check in was very quick, but we did find out there was a $4.00 charge to park our car. No biggie- its the city. Our room faced the street and was very clean. After the concert and the quick walk, we got back...

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Helpful?
Thank Michelle H
Kansas City, MO
Reviewed 1 March 2017

Please don't let all the negative reviews steer you away from this hotel. I have stayed at the Doubletree and this Holiday Inn and they are very comparable in room size and furnishings. However, the Holiday Inn is more economical. It is a tad longer to get to Mayo via Skyway and Subway, but still accessible without ever going outside....

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Helpful?
Thank mewssouri
Joanne M, Director of Sales at Holiday Inn Rochester Downtown, responded to this review

The Holiday Inn you have written a review for is the Holiday Inn Rochester-MN Downtown in Rochester Minnesota which is across the street from the Mayo Clinic in Rochester, Minnesota. The Holiday Inn Rochester-NY Downtown is located in Rochester New York.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Rochester Downtown recently completed $5+ million dollar renovations in our Guest Rooms, Meeting Space/Ballrooms, Fitness Center and Seasonal pool. We are a full service hotel in the heart of downtown , excellent customer service and competitive prices. The hotel features both King Bed and rooms with two Queen beds as well as spacious 1 bedroom executive rooms. Many guests rooms overlook the Genesee River. Our full service restaurants-River Club and State Street Bar & Grill provide our guests with delicious breakfast and dinner. ... more   less 

Additional Information about Holiday Inn Rochester Downtown

Address: 70 State St, Rochester, NY 14614-1359
Region: United States > New York > Finger Lakes > Rochester
Price Range: $174 - $281 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Rochester Downtown 3.5*
Number of rooms: 217
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Rochester Downtown staff and other travellers.
1 question
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Alexandria, Virginia
8 months ago

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Questions? Get answers from Holiday Inn Rochester Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms on the 6th floor all have microwaves/refrigerators and pretty views of the city.”
Lee1313, 8 May 2017 | Read review
“Ask for a room close to the elevator because some rooms are good walk away from the elevators.”
764stanleys, 23 Mar 2017 | Read review
“The place is huge! The staff is great and they have a live and let live attitude. Just great.”
davidhM6084MW, 21 Dec 2016 | Read review
“Not sure because we only stayed one night.”
dawns661, 17 Nov 2016 | Read review
“Book elsewhere, other hotels will honour your booking”
Carricklad, 17 Oct 2016 | Read review
5 of 5
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US$144* /night
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Prices are for 1 room, 2 adults
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