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I had a very nice stay at this hotel Miss Sarah and mr. John at the front desk were extraordinarily helpful and friendly. I was there for five nights the staff was courteous and warm. The breakfast in the morning with hot and well-balanced a...More
1 Thank Lynne D
Response from VisionsGM, General Manager at Holiday Inn Express Rochester - University AreaResponded 12 July 2017
Hi Lynne D!
Thank you for taking the time to provide us with this feedback.
I am happy to hear that both Sarah and John provided a good experience for you.
It's also great to see that our breakfast was to your liking- we are...More
Called hotel @ 9:05pm to get shuttle from Knoxville Airport. Waited & waited for shuttle, called 2 more times wondering where it was considering hotel is 4 miles away. Didn't get to hotel until 9:48pm. Younger gentleman at desk, had no name tag on, didn't...More
Thank CYNDI S
Response from VisionsGM, General Manager at Holiday Inn Express Rochester - University AreaResponded 21 June 2017
Dear Cyndi S,
We apologize for the delay in our shuttle service. I am also sorry to hear that your status as a platinum member was not acknowledged.
As a platinum member, it shows that you travel often and stay at our properties. With that...More
Just stayed one night at this Holiday Inn during Memorial Day holiday. It is amazingly great and beyond my expectation at that price. I think it's probably because the hotel was just refurbished. The room looks so nice and clean. Staff is nice. Breakfast is...More
We tried this Express, and were completely satisfied. At first our room, the executive king was located right behind the elevator, which was extremely noisy the whole room would vibrate. They switched us to another king room right away and apologized extensively. Other than that...More
Service from the staff was excellent. Unfortunately, it is a little hard to locate as the entry is not located on Henrietta East. Missed it and had to turn around.
Room are clean but could benefit from a little renovations. Venting is a little loud....More
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Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Business Centre with Internet Access
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
US$119 - US$220 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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United States >
New York >
Finger Lakes >
Also Known As
La Quinta Inn & Suites Rochester South Hotel Rochester ,
Response from VisionsGM | Property representative |
We appreciate your time to ask questions. We are still under renovation and projecting our renovations to be completed by mid-late October. We will be opening as a Holiday Inn Express on November 3 this year. It would... More
We appreciate your time to ask questions. We are still under renovation and projecting our renovations to be completed by mid-late October. We will be opening as a Holiday Inn Express on November 3 this year. It would be wise to make any reservations through Holiday Inn Express website if you are looking to come in after November 3. If you are planning before that please call the hotel and we will honor your reservation.
Please let me know if you have any more questions.
La Quinta Inn & Suites Rochester-Brighton
717 East Henrietta Road
Rochester, NY 14623
P: (585) 272-7800
F: (585) 272-1211