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Lexington Hotel Rochester Airport

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Lexington Hotel Rochester Airport
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351 Reviews from our TripAdvisor Community

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Showing 343: English reviews
Billings, Montana
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 25 August 2016

This hotel was excellent. We required a puppy room and that was available, with no problem. There was also a small restaurant on the premise to utilize so we were able to stay there after a long day of travel. The shuttle was very efficient to airport. Enjoyed their service.

Helpful?
Thank Debbie S
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 August 2016

I didn't have the bad experiences at this property that others have reported, but we stayed in the newly-renovated 400 block of rooms on the second floor. Our room was clean and very nice-- lots of pillows and an extremely comfy bed for a budget hotel! However, when we went to take a look at the pool area on the... More 

Helpful?
Thank Amanda226
Syracuse, New York
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 August 2016

Staff was friendly. Room was clean but we did find some ants in it. The people using the bathroom next to us sounded as if they were using our bathroom, not because they were loud, but because the walls must have been not adequately insulated. Was very disappointed that they did not have a continental breakfast, which is what I... More 

Helpful?
Thank Ferny11
Todd L, Manager at Lexington Hotel Rochester Airport, responded to this review

Thank you for your review regarding your recent stay. I am disappointed to hear that we did not meet your full expectations and will share your comments with our entire team so we can address all areas of your stay which were subpar. We strive to always provide an excellent experience to all of our guests, and all comments and... More 

Randolph, New York
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 26 July 2016

The room we had 238 was clean enough though the carpet was not as clean as it could have been. The check in clerk was nice and friendly as well as the check out clerk. My only complaint was that there was no shampoo or cream rinse in the room which is something we have become accustomed to so we... More 

Helpful?
Thank walters1
Todd L, Manager at Lexington Hotel Rochester Airport, responded to this review

Dear walters1, Thank you for your feedback regarding your recent visit. I would like to apologize for the less than satisfactory experience during your stay due to the room conditions. I will be sure to fully address all of your comments, especially in regards to the bathroom, as we do have all bathroom amenities standard with all of our rooms.... More 

Lindenhurst, Illinois
1 review
Reviewed 25 July 2016 via mobile

This hotel is old and really needs a renovation. The rooms are not very nice and not super clean. I was hesitant to get in the tub. However, I was impressed with the service - the shuttle service, front desk and restaurant. All really friendly and helpful.

Helpful?
Thank Barb H
Todd L, Manager at Lexington Hotel Rochester Airport, responded to this review

I apologize that your recent stay did not meet your expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We are in the process of making changes and enhancements throughout the entire hotel to deliver the most comfortable experience possible. I hope for the opportunity to welcome you... More 

Sumter, South Carolina
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 23 July 2016 via mobile

I stayed one night at this hotel and was tempted to leave if I had not paid for it through part of my tour fees. Hotel has no elevator!! Carpeting appears dirty because of dark color. Lighting is poor as well. Front desk staff was very friendly and helpful. Hotel does provide a shuttle to airport.

Helpful?
1 Thank MsSpeechie
Todd L, Manager at Lexington Hotel Rochester Airport, responded to this review

Dear MsSpeechie, Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies that we did not meet your full expectations while staying at our hotel. We do appreciate your comments and I will be sure to address these with our team. We are making enhancements throughout the entire hotel which does includes... More 

Martinsville
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 22 July 2016 via mobile

We booked this hotel by the reviews on this site, we were floored by how dirty it was, our room smelled of puke there were party streamers on the floor when first entered our room I had to go buy a can of air freshener and spray it on our room, we travel with a pet when I booked this... More 

Helpful?
Thank Traci P
Todd L, Manager at Lexington Hotel Rochester Airport, responded to this review

Dear Traci P, Thank you for your comments regarding your recent stay. I am very disappointed to hear about your experience with us. I will be sure to address this with our entire housekeeping team; however, we do respect our guest's privacy and will not disrupt a room with a 'do not disturb' sign. We are a pet friendly hotel... More 

Rochester, New York
Level Contributor
4 reviews
Reviewed 11 July 2016

When I walked into my smoking room, I was surprised to see that it was so clean, Without the remnants of cigarette smoke I would not of known it was a smoking room, me being a smoker, I am usually in other given rooms that are burned, dirty, uncomfortable. This room was very comfortable all the way to the good... More 

Helpful?
Thank Linda L
Todd L, Manager at Lexington Hotel Rochester Airport, responded to this review

Thank you for your review regarding your recent stay. I am pleased to hear you enjoyed your room and stay with us. We do take special care with our smoking section along with all of our guest rooms as we want to provide the most comfortable stay possible. Come visit again soon! More 

Whitby, Canada
Level Contributor
29 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 7 July 2016

Booked last minute for an unexpected stopover. This hotel is clean and quiet. The staff on duty were very good and didn't have any issues. My wife had already checked me in and they expected me when I arrived at the counter at 10:30pm. I wasn't in need of much beyond a room key, but they were very pleasant at... More 

Helpful?
Thank Rob181734
Todd L, Manager at Lexington Hotel Rochester Airport, responded to this review

Thank you for your review regarding your recent stay with us. I am glad you had a great experience staying with us. I will be sure to share your kind words with our front desk team. Safe travels and we hope to see you again soon next time your are in the Rochester area! More 

Level Contributor
6 reviews
Reviewed 4 July 2016

This hotel is clean and quiet on the inside, especially since it is across the road from the airport. I was surprised, as I thought that being so close to the airport would be a problem. Maybe, since I was on the back side of the building, it appeared quieter. When I walked around the hotel, I knew I was... More 

Helpful?
Thank Mark L
Todd L, Manager at Lexington Hotel Rochester Airport, responded to this review

Thank you for your review with your recent stay with us. I am glad you had a good stay with us. We are always looking for ways to improve our services, and you will be pleased to hear that our management team is now working on a "on to go" breakfast style offering as well as our on-site full service... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Lexington Hotel Rochester Airport, conveniently located just off of I-390, and less than 2 miles from Greater Rochester International Airport. We offer spacious accommodations with all the comforts and services you would expect, while providing easy access to University of Rochester, Susan B. Anthony Museum & House, Blue Cross Arena, and Rochester Institute of Technology. Featured hotel amenities include an indoor heated pool, jacuzzi, and fitness center. Whether you're traveling for business or pleasure, stay connected with our complimentary Wi-Fi available throughout the property. Breakfast is served daily from 6:30 to 11:00am in our Brooks Avenue Grill. The Roc Bar & Grill, serving lunch and dinner, provides the perfect setting for socializing. Our well-appointed guest rooms provide extremely comfortable beds that will have you waking up re-energized and refreshed. A coffeemaker, hairdryer, 32 inch flat panel cable TV, HBO, and ESPN are just some of the amenities in every room that are yours to enjoy during your stay. Guests traveling with families will benefit from year-round savings with our Kids Stay Free Policy (18 and under in parent's room). Allow us to host your next business meeting or social event in one of our on-site conference rooms. With over 8,000 square feet of available meeting space, our property can accommodate any type of function, large or small. Our attentive staff will work with you to ensure your event goes smoothly, down to the last detail. For your convenience our hotel offers both smoking and non-smoking guest rooms. Pets are welcome - charges and restrictions apply. Our goal is to provide exceptional service, attention to detail, and a friendly and comfortable environment, not just a place to stay. An easily accessible location, affordable rates, exceptional customer service, and attention to detail make the Lexington Hotel Rochester Airport the perfect choice when visiting the Rochester area. Join our family at the Lexington Hotel Rochester Airport- you deserve it! Our Guests Come First SM ... more   less 

Additional Information about Lexington Hotel Rochester Airport

Address: 911 Brooks Ave, Rochester, NY 14624-3107
Region: United States > New York > Finger Lakes > Rochester
Price Range: $83 - $178 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Lexington Hotel Rochester Airport 3*
Number of rooms: 279
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Also Known As:
Holiday Inn Rochester Airport Hotel Rochester
Rochester Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Lexington Hotel Rochester Airport staff and other travellers.
5 questions
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Questions? Get answers from Lexington Hotel Rochester Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Close to the center for a chance at wifi”
 of 5 bubbles j_ardinger, 7 Nov 2016 | Read review
“Don't stay here”
 of 5 bubbles denisew968, 6 Nov 2016 | Read review
“Be nice to the check in desk”
 of 5 bubbles 102RandyB, 31 Oct 2016 | Read review
“Be cautious if you have children and you need them to sleep.”
 of 5 bubbles TantienHime, 17 Oct 2016 | Read review
“First floor down the hallway from the reception desk was nice and quiet.”
 of 5 bubbles Freba, 10 Oct 2016 | Read review
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