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No carpets!! Hardwood Floors (i thought they were the porcelain tiles) but i really loved the look.
Very clean, very comfortable and a very modern appearance. especially the bathrooms look amazing.
Staff was courteous and always had a smile.
Outdoor lounge is a great place...More
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I stayed at this hotel for a lionistic convention and it was ok. nothing spectacular
seemed like they didn't have enough staff for the amount of people staying here that wk. I was not given the assistance I needed with my bags as I had...More
The Hyatt Regency is located in downtown Rochester, close to the river. The hotel is connected to the Joseph A Floriano Convention center, which is convenient if you are attending an event there. The hotel is fairly modern with a spacious reception area. There is...More
My wife and I stayed at the Hyatt Regency Rochester the weekend of June 1'st to Sunday the 3'rd as part of our 8'th Anniversary together. I contacted the hotel through Facebook and they were very quick to respond and so helpful and accommodating. We...More
The hotel renovation was completed beautifully.The rooms are very spacious. I had the opportunity to interact with Front Desk Representative named Michelle. They make a point of using your name. They listen carefully before responding. They are eager to assist to make your travel experience...More