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Rochester Airport Marriott

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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Rochester Airport Marriott
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235 Reviews from our TripAdvisor Community

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Showing 229: English reviews
Reviewed 21 September 2015

Great hotel and workout room. Staff is excellent. Shipped lost item back to me promptly with no trouble. Complements to the great staff who were very helpful to me during the trip. Ran shuttle earlier then normal to get me to my flight on time even!

Thank 412
Laura B, General Manager at Rochester Airport Marriott, responded to this review

Thank you for your positive comments. I'm happy to hear your experience was so positive and the staff was very accommodating. We strive to provide excellent service and the team appreciates hearing that their efforts make a difference to our guests. We look forward to welcoming you back should your travels bring you back to Rochester!

Reviewed 18 September 2015

Wanted to extend my thanks to the Staff, special thanks to the front desk for giving me the wedding room rate especially after calling the Marriott reservations which told me because I was a day late calling for wedding rate deadline all were kind friendly and professional. The hotel was comfortable and clean

1Thank 25scarlet
Reviewed 11 September 2015 via mobile

We have stayed here several times on family visits to Rochester. Conveniently location, pricing for comparable lodging is good. Hotel is well maintained, clean and very comfortable beds. The rooms are exceptionally attractive and free internet is provided. I would not hesitate to recommend.

Thank Janis V
Oswego, New York
Reviewed 22 August 2015

Very satisfied. Our room was clean and hotel was convenient to the location that we were visiting. We were greeted by a friendly staff. Direction were clear and we wouldn't hesitate to recommend this hotel to friends and family.

Thank Dolores J
Jackson, Tennessee, United States
Reviewed 20 August 2015

This was my fourth stay at this location this year - as always I was greeted by name and welcomed back. Due to a business relationship the shuttle transports me to the plant as well as the airport. Easy walking to numerous restaurants. Comfortable and welcoming concierge lounge though not large. The rooms are modern and sleek though a bit...

Thank Patti S
Kenmore, New York, United States
Reviewed 12 August 2015 via mobile

Stayed here recently for a convention. The hotel and room was clean and attractive. The bed was comfortable. Service is efficient, the staff friendly. The hotel is convenient to stores and restaurants, and is an easy few minutes from downtown. I hope it is on next years convention accommodation list.

Thank Leslie M
Albany, New York
Reviewed 11 August 2015

Recently stayed at property enroute to Ohio. Arrived late at night and had difficulty finding it since it is set back from road. Hotel is an older Marriott property and not very attractive from the exterior. Rooms are updated but small. Bedding was 2 doubles rather than 2 queens. The beds were comfortable, but would have preferred larger ones ....

Thank Scott O
Philadelphia, Pennsylvania
Reviewed 9 August 2015

After the Del Monte, this is my favorite place to stay when in the area. Not at the airport but fairly convenient to it. I like the Chipotle and convenience store across the road. The window opens a bit and it was good to be able to turn off the AC and get fresh air. Bathroom is small. My room...

Thank Nemokota
Amy E, Guest Relations Manager at Rochester Airport Marriott, responded to this review

I am glad to hear that you enjoyed your stay with us at the Rochester Marriott. The comments of our guests are the focus for our continuous improvement. I will extend your compliments to our staff and especially the chef. Thank you for the opportunity to serve you and we look forward to welcoming you back in the future.

Groton, United States
Reviewed 4 August 2015

In the positive category, this is a very nicely appointed hotel, clean with modern fixtures and comfortable bedding. Everything here seemed pretty new and without the dings and scars of hotel that is a long time from its last remodel. The staff was professional and helpful and the location was convenient to the airport and a short drive to downtown....

Thank Amy T
Amy E, Guest Relations Manager at Rochester Airport Marriott, responded to this review

Thank you for your kind review. We strive to offer all of our guests the highest level of service and comfort. We look forward to welcoming you and your family back to the Rochester Marriott whenever your travels bring to our city.

Sayville, New York
Reviewed 27 July 2015

If you like a nice looking facility, this is the place for you. If you want a facility that will provide you with a great stay, this IS NOT A PLACE you'd like to stay. Let me first say that I am a Diamond Elite Marriott member, have accumulated over 500,000 points in the last year, and have had over...

Thank pkevinc
Amy E, Guest Relations Manager at Rochester Airport Marriott, responded to this review

Thank you for bringing these concerns to our attention. We take the comments of our guests very seriously. As a result, I will be contacting you directly to review this matter further. I look forward to speaking with you soon.

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07/05/2017 08/05/2017
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  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
The Rochester Marriott Airport Hotel showcases luxury accommodations and amenities including: 210 stunning guest rooms, complimentary wireless Internet access and remote printing. Stay connected with a complimentary business center including wireless Internet, computers, printer and fax. Recharge in our fitness facility or relax in our indoor pool, whirlpool spa and sauna. For exceptional dining, visit EJ's featuring distinctive American cuisine. Unwind in Images Lounge with comfortable, contemporary decor and a casual menu. Our hotel offers complimentary on-site parking and airport shuttle. With 5,600 square feet of event space, the Rochester Marriott Airport Hotel appeals to event planners with state of the art meeting facilities and entices brides-to-be with a distinctive ballroom. Experience extraordinary service and true hospitality at The Rochester Marriott Airport Hotel. ... more   less 

Additional Information about Rochester Airport Marriott

Address: 1890 W Ridge Rd, Rochester, NY 14615-2505
Region: United States > New York > Finger Lakes > Rochester
Price Range: $179 - $320 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Rochester Airport Marriott 3.5*
Number of rooms: 210
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Also Known As:
Marriott Rochester Airport Hotel Rochester
Rochester Marriott
Hotel Style:
#4 Business Hotel in Rochester
#4 Family Hotel in Rochester
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Questions & Answers

Here's what travellers have asked, with answers from Rochester Airport Marriott staff and other travellers.
4 questions
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Groton, New York
10 months ago
Dobbs Ferry, New York
Birmingham, Alabama

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Questions? Get answers from Rochester Airport Marriott staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Expressway and parking lot views”
DawnM935, 18 Jan 2017 | Read review
“No Views, Room was very quiet and comfortable”
bobf160, 29 Sep 2016 | Read review
“Even right next to the elevators, it was nice and quiet”
haley119ann, 13 Sep 2016 | Read review
“Ask for a room away from 390”
Ready_For_Sun10, 21 Aug 2016 | Read review
“honestly they're all good, but in general we prefer to be as high up as possible for better views.”
Jinxie617, 14 Aug 2016 | Read review
5 of 5
US$189* /night
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Prices are for 1 room, 2 adults
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