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Rochester Airport Marriott

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Rochester Airport Marriott
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234 Reviews from our TripAdvisor Community

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Showing 228: English reviews
Rock Hill, South Carolina
Reviewed 21 July 2015

Stayed here on business last month and found everything from the staff to the room to be great. The hotel is well looked after and offered easy access to everything I needed to do. This will be my choice when traveling to Rochester from now on.

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Helpful?
Thank Frampton P
New Haven, Connecticut
Reviewed 16 July 2015

The Marriott Rochester Airport is a decent, mid-level property. The staff is nice and attentive, and the hotel is well maintained. The rooms are comfortable and the upkeep is good. The bedding, carpets and bathroom are clean and relatively new, and the water pressure is excellent; in fact its so good that I think they may have purchased their water...

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Helpful?
Thank PatchMeister
Laura B, General Manager at Rochester Airport Marriott, responded to this review

Thank you for your compliments about the staff and accommodations. We are delighted that you enjoyed your stay and shared this with others. L. Bennett, GM

Scranton, Pennsylvania
Reviewed 16 July 2015

I admit that I have very high standards when it comes to hotels. I spend over 100 nights per year in hotels, at least 90 of them in Marriott properties. Marriott always provides a great experience, but this property is superb. The staff is friendly, courteous and welcoming. The lobby beautiful and clean. The rooms are modern and spacious. Though...

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Helpful?
Thank John B
Laura B, General Manager at Rochester Airport Marriott, responded to this review

Thank you for the complimentary review regarding your stay at the Rochester Marriott Airport Hotel. I'm so happy to hear that you chose our location for this trip to Rochester and found the staff and accommodations to be of such high standards. The team here strives to provide the very best for our guests. I will share your comments with...

Midwest Exile
Reviewed 12 July 2015

Our family of four first stopped at this location on New Years Eve two years ago and it was snowing like crazy. It was pretty empty at the time but staff was accommodating and kind and the stay was comfortable, but unremarkable. Because we travel each summer and often once in the fall/winter I always make note of Marriott properties...

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Thank Joysephus
Laura B, General Manager at Rochester Airport Marriott, responded to this review

Thank you for taking the time to write about your return experience to the Rochester Marriott Airport Hotel. I am so happy that you decided to stay with us again and found the experience to be so positive. The team strives to make every guest feel welcome and not only provide great service but anticipate their needs, as well. I...

Raleigh, North Carolina
Reviewed 9 July 2015 via mobile

Hotel is nicely maintained. Looked aged from the outside; however, appears to be recently renovated. Carpets and walls were fresh and clean. Staff friendly and helpful. Says it is an airport hotel but is not on airport property. About a 10 minute drive but straight to the airport.

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Thank Ken C
Laura B, General Manager at Rochester Airport Marriott, responded to this review

Thank you for your post. I appreciate hearing from our guests. I'm happy to hear that you found your stay so satisfactory with good accommodations and service. We look forward to welcoming you back when your travels bring you back to Rochester! Laura Bennett, GM

Falls Church, Virginia
Reviewed 9 July 2015 via mobile

to be clear... its not at the airport, its a ways away from the airport(7miles away), but... its a nice hotel. staff is always friendly, the rooms just underwent upgrades. the bar area is also redesigned. free onsite parking, and a shuttle to the airport. plan on 10mins minimum from hotel to airport.

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Thank jbtourist
Laura B, General Manager at Rochester Airport Marriott, responded to this review

Thank you for your post. I'm happy to hear you had a good experience and hope you will stay with us again when your travels bring you back to Rochester! Laura Bennett, GM

NE Ohio
Reviewed 8 July 2015

Hotel was nice enough and reasonably price. Room was clean and plenty of outlets. Only downside was shower curtain was dirty and shower head was too low. I recommend adding the breakfast for two adults and two kids for only another $10. Well worth the cost.

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Thank mayorphx
Laura B, General Manager at Rochester Airport Marriott, responded to this review

Thank you for your post. I appreciate hearing from our guests about their experience. I hope you will stay with us again when in Rochester. Laura Bennett, GM

Los Angeles, California
Reviewed 7 July 2015

I stayed here a couple of nights with my sister. The room was very nice and the bed was super comfortable. The staff was very friendly. Our safe in our room did not work, but they came and fixed it right away. I would stay here again.

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Thank Qbert33
Amy E, Guest Relations Manager at Rochester Airport Marriott, responded to this review

Thank you for taking the time to comment on your recent stay at the Rochester Airport Marriott. We greatly appreciate the kind feedback and hope you will visit us again whenever your travels bring you to Rochester.

Bolingbrook, IL
Reviewed 1 July 2015

Had a great time at this hotel. Pool was just the right size, as wasted fitness room. Breakfast better than most with some different offerings every day. Staff very helpful and friendly. Near a major mall and lots of restaurants. Would return again.

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Thank Virginia A
Laura B, General Manager at Rochester Airport Marriott, responded to this review

Thank you for your comments. I'm happy to hear that you enjoyed your stay. We hope you'll stay with us again when traveling to Rochester!

Toronto, Canada
Reviewed 30 June 2015

We booked this hotel based on its convenient location. Stayed for 2 nights to see Rochester for the first time. Hotel is closed to everything. Lots of restaurants around the area and close to attractions. The room is very comfortable and clean. The bed is inviting and had some good, uninterrupted sleep. We used the restaurant for breakfast. Food is...

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Helpful?
Thank coravchan
Laura B, General Manager at Rochester Airport Marriott, responded to this review

Thank you for taking the time to write a review. I'm happy to hear that you enjoyed your stay and trip to Rochester. I appreciate knowing about the elevator needing attention by our housekeeping staff. We pride ourselves with high standards of cleanliness and shouldn't have missed that area. Your feedback is helpful. Thank you for staying with us and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
The Rochester Marriott Airport Hotel showcases luxury accommodations and amenities including: 210 stunning guest rooms, complimentary wireless Internet access and remote printing. Stay connected with a complimentary business center including wireless Internet, computers, printer and fax. Recharge in our fitness facility or relax in our indoor pool, whirlpool spa and sauna. For exceptional dining, visit EJ's featuring distinctive American cuisine. Unwind in Images Lounge with comfortable, contemporary decor and a casual menu. Our hotel offers complimentary on-site parking and airport shuttle. With 5,600 square feet of event space, the Rochester Marriott Airport Hotel appeals to event planners with state of the art meeting facilities and entices brides-to-be with a distinctive ballroom. Experience extraordinary service and true hospitality at The Rochester Marriott Airport Hotel. ... more   less 

Additional Information about Rochester Airport Marriott

Address: 1890 W Ridge Rd, Rochester, NY 14615-2505
Region: United States > New York > Finger Lakes > Rochester
Price Range: $161 - $292 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Rochester Airport Marriott 3.5*
Number of rooms: 210
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Also Known As:
Marriott Rochester Airport Hotel Rochester
Rochester Marriott
Hotel Style:
#4 Family Hotel in Rochester
#4 Business Hotel in Rochester
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Questions & Answers

Here's what travellers have asked, with answers from Rochester Airport Marriott staff and other travellers.
4 questions
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Groton, New York
Michigan
8 months ago
Dobbs Ferry, New York
Birmingham, Alabama

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Questions? Get answers from Rochester Airport Marriott staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Expressway and parking lot views”
 of 5 bubbles DawnM935, 18 Jan 2017 | Read review
“No Views, Room was very quiet and comfortable”
 of 5 bubbles bobf160, 29 Sep 2016 | Read review
“Even right next to the elevators, it was nice and quiet”
 of 5 bubbles haley119ann, 13 Sep 2016 | Read review
“Ask for a room away from 390”
 of 5 bubbles Ready_For_Sun10, 21 Aug 2016 | Read review
“honestly they're all good, but in general we prefer to be as high up as possible for better views.”
 of 5 bubbles Jinxie617, 14 Aug 2016 | Read review
5 of 5