We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

The Strathallan Rochester Hotel & Spa - a DoubleTree by Hilton

PricelineUS$288*
View Deal
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$604*
US$288*
Great Deal
US$299*
US$299*
Compare best prices from top travel sites
and 12 more sites!
Professional photos
The Strathallan Rochester Hotel & Spa - a DoubleTree by Hilton
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

885 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 878: English reviews
Start your review of The Strathallan Rochester Hotel & Spa - a DoubleTree by Hilton
 Click to rate
Watertown, New York
Reviewed 3 days ago NEW

Great Staff with excellent customer service, beautiful room with a balcony, a wine cellar, restaurant, and Starbucks! Room was priced perfectly. There was a historic spa across the street that was gorgeous. Need I say more?:)

Review collected in partnership with DoubleTree by Hilton
 Report
Helpful?
Thank 934reneel
Eldoret, Kenya
HOTEL’S FAVOURITE REVIEW
Reviewed 14 April 2017

I enjoyed my stay in this hotel. The rooms are large, quiet, clean, and comfortable. I was on a room on upper floor. The staff are hospitable and respond to requests pretty fast. I needed an extra shower cap and someone brought it to me pretty fast. Then I needed directions to my meeting room and someone helped immediately. The...

 Report
Helpful?
Thank EKamaara
About Hotel's Favourite Review
Pasquale C, Front Office Manager at The Strathallan Rochester Hotel & Spa - a DoubleTree by Hilton, responded to this review

Dear EKamaara, Thank you for sharing your experience and comments about your recent stay. We find many guests enjoy our spacious rooms and I am pleased that the staff were able to respond quickly to your requests! On your next visit, we will look forward to picking you up at the airport. Sincerely, Pasquale C

Brookline
Reviewed 4 days ago NEW

This hotel is the best in Rochester. Great food, great bar, spotless rooms, great staff. I've stayed here every time I've come to Rochester except for one time- and regretted that I'd stayed anywhere else! In beautiful location in Rochester's historic district.

Review collected in partnership with DoubleTree by Hilton
 Report
Helpful?
Thank Povie
Daytona Beach, Florida
Reviewed 4 days ago NEWvia mobile

Great facility. Wonderful service, staff, and amazing rooms. But above all was Mr Pasquale the office manager who was making sure that I had everything I needed. You are extremely professional Mr Pasquale. Thanks, Taly

 Report
Helpful?
1Thank Taly_El
Paul W, General Manager at The Strathallan Rochester Hotel & Spa - a DoubleTree by Hilton, responded to this review

Dear Taly_El, Thank you for choosing to stay with us while in town! We also think Pasquale is great and are so happy that you had the chance to really experience the Strathallan. I hope you get a chance to stay with us again! Sincerely, Paul W.

Boston, Massachusetts
Reviewed 5 days ago NEW

We stayed in 3 rooms on the 8th floor over graduation weekend. The hotel is lovely and as upscale as you can get for Rochester. We stayed here to utilize the shuttle to campus events but were told upon check in that all spots were already full. No staff member wanted to be responsible for booking us a cab advance...

 Report
Helpful?
Thank diane w
Paul W, General Manager at The Strathallan Rochester Hotel & Spa - a DoubleTree by Hilton, responded to this review

Dear Diane W., I appreciate this feedback that you have provided us. I apologize that you did not get to experience the best that the Strathallan Hotel and Spa has to offer. I hope that you will allow us the opportunity to change your opinion of us by choosing the Strathallan the next time you are in Rochester. Again, thank...

Portland, Oregon
Reviewed 6 days ago NEW

Went to Rochester on business and our small group decided to stay here. What a little gem this was! Very swank hotel, not at all what our group was expecting. The staff is friendly, the rooms are comfortable and clean, and the food is tasty, and the nightlife is alive.

Review collected in partnership with DoubleTree by Hilton
 Report
Helpful?
Thank Crystal C
Paul W, General Manager at The Strathallan Rochester Hotel & Spa - a DoubleTree by Hilton, responded to this review

Dear Crystal C., We are so happy to hear you enjoyed yourself while staying in Rochester and had the opportunity to see what our hotel has to offer. Hopefully, your group will be back again! Sincerely, Paul W.

Rome, New York
Reviewed 1 week ago

Gorgeous hotel near the museums. Beautiful fire pits, sky view is amazing at the top. Staff is top notch. Restaurant is fabulous with a Starbuck's in the lobby. The beds are heavenly with a nice balcony view.

Review collected in partnership with DoubleTree by Hilton
 Report
Helpful?
Thank Patricia R
Paul W, General Manager at The Strathallan Rochester Hotel & Spa - a DoubleTree by Hilton, responded to this review

Patricia R, I am so pleased to hear that you had the opportunity to enjoy both Hatties and Char! We hope to see you again on your next visit to Rochester. Sincerely, Paul W.

Hamilton, Canada
Reviewed 1 week ago

We had a lovely one night stay and would highly recommend a visit. This hotel was wonderful and welcoming from the moment we arrived. Complimentary valet parking to start, a then a warm cookie and smiles from everyone at the front desk. Check in was quick and easy, and then acknowledgement from every staff member that we passed until we...

 Report
Helpful?
Thank Diane O
Paul W, General Manager at The Strathallan Rochester Hotel & Spa - a DoubleTree by Hilton, responded to this review

Diane O., Thank you for choosing to stay with us at the Strathallan Hotel and Spa on your visit to Rochester, I am happy to hear that you had the opportunity to enjoy breakfast with us in Char. We hope to see you again soon to join us in Hatties and to see what else Rochester has to offer. We'll...

Reviewed 2 weeks ago

It's my favoutire hotel in America. A warm welcome is always guaranteed. The management team are outstanding and every time I visit it's like a home from home. The rooms are clean and comfortable and the food is excellent

Review collected in partnership with DoubleTree by Hilton
 Report
Helpful?
Thank A6115QSjohns
Paul W, General Manager at The Strathallan Rochester Hotel & Spa - a DoubleTree by Hilton, responded to this review

A6115QSjohns, Thank you for taking the time to express how much you enjoy staying with us when you are in the country. We strive to provide the best service to our guests and make them feel at home. We look forward to your next visit! Sincerely, Paul W.

Avon, New York
Reviewed 3 weeks ago

We spent the weekend here for our daughter's amazing wedding which was held at their beautiful Century Club. The ceremony was held outdoors at the Strathallan which was fabulous as well. The event staff here is remarkable!

Review collected in partnership with DoubleTree by Hilton
 Report
Helpful?
Thank Mblye
Paul W, General Manager at The Strathallan Rochester Hotel & Spa - a DoubleTree by Hilton, responded to this review

Mblye, Congratulations to your daughter and family! I am so happy that you had a fantastic experience here at the Strathallan and Century Club. Our staff strives to provide the best service to our guests. We hope that you get to visit the Strathallan again soon! Sincerely, Paul W.

135 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (92)
Viewed
Hotel & Grounds (9)
Viewed
Room/Suite (22)
Viewed
Bathroom (7)
Viewed
Pool/Beach Area (1)
Viewed
View from Room (7)
Viewed
Dining (1)
Viewed
Other (45)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (43)
Viewed
Hotel & Grounds (15)
Viewed
Dining (10)
Viewed
Business Centre/Function Rooms (5)
Viewed
Room/Suite (9)
Viewed
Pool/Beach Area (1)
Viewed
View from Room (1)
Viewed
Bathroom (1)
Viewed
Other (1)
04/06/2017 05/06/2017
Hotels you might also like...
Travellers also viewed these Rochester hotels
1.5 km away
Hilton Garden Inn Rochester Downtown
0.3 km away
The East Avenue Inn & Suites
4.2 km away
Hilton Garden Inn Rochester/University & Medical Center
Show Prices
Show Prices
Show Prices
1.7 km away
Radisson Hotel Rochester Riverside
0.9 km away
Inn On Broadway
Inn On Broadway
#21 of 31 in Rochester
147 reviews
1.5 km away
Hyatt Regency Rochester
Hyatt Regency Rochester
#22 of 31 in Rochester
980 reviews
Show Prices
Show Prices
Show Prices

Near The Strathallan Rochester Hotel & Spa - a DoubleTree by Hilton

Amenities

Highlights
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Introducing downtown Rochester’s premier boutique hotel. Perfectly placed at the crossroads of our cultural and business districts, the Strathallan - a DoubleTree by Hilton combines unique access to local highlights with an exceptional level of personal service — all in a setting that brings a history of luxury into vibrant, contemporary focus. ... more   less 

Additional Information about The Strathallan Rochester Hotel & Spa - a DoubleTree by Hilton

Address: 550 East Ave, Rochester, NY 14607-2034
Region: United States > New York > Finger Lakes > Rochester
Price Range: $282 - $498 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Strathallan Rochester Hotel & Spa - a DoubleTree by Hilton 3*
Number of rooms: 155
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Expedia, Travelocity, Hotels.com, Hotwire, Orbitz, Cheap Tickets, Priceline, Cancelon, getaroom.com, TripOnline SA, HotelsClick, HotelQuickly and HRS so you can book your The Strathallan Rochester Hotel & Spa - a DoubleTree by Hilton reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Strathallan Hotel Rochester
Hotel Style:
#1 Romantic Hotel in Rochester
#1 Business Hotel in Rochester
#1 Family Hotel in Rochester
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from The Strathallan Rochester Hotel & Spa - a DoubleTree by Hilton staff and other travellers.
5 questions
Ask a question

See all questions (5)

Questions? Get answers from The Strathallan Rochester Hotel & Spa - a DoubleTree by Hilton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upper rooms have a good view”
EKamaara, 14 Apr 2017 | Read review
“Rooms on the 2nd through 7th floors are quieter.”
StevenT305, 13 Mar 2017 | Read review
“Good views everywhere”
candy0008, 8 Feb 2017 | Read review
“Ask for a room on the street side.”
95stevew95, 31 Jan 2017 | Read review
“Make sure your room is not underneath the part of the restaurant that holds functions!”
amm1010, 19 Jan 2017 | Read review
5 of 5
Priceline
US$288* /night
View Deal
Doubletree.comUS$299
TripAdvisorUS$299
AMOMAUS$604
View all 15 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates