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Rochester Riverside Hotel

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Traveller (35)
Room & Suite (24)
Dining (3)
Overview
120 E Main St, Rochester, NY 14604-1699 See on map
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star accommodation
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Rooms
Oct. 7Oct. 8
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (154)
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Traveller rating
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28
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LanguageEnglish
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28
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All reviewsnew ownershipenjoyed my stayan older hotelroom was cleangenesee riverstay there againerinwedding
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1 - 5 of 152 reviews
Reviewed yesterday

I stayed at this hotel during our region gathering. The hotel was in a great location with amenities both inside and surrounding area. My room was more than adequate, the entire staff were friendly from the beginning to end. There was no request to small...More

Thank Sandra M
Reviewed 2 days ago

Arrived for 1 night, booked via Hotels.Com who didn’t make clear the pool was closed - it was mid September and still very warm so something the hotel and their booking agents need to be clearer on. Check in good, room was clean and tidy...More

2  Thank Lord_Lucky
Response from SyedY85, General Manager at Rochester Riverside HotelResponded yesterday

Dear Lord Lucky, Thank you for taking the time to provide us with your feedback. I am deeply sorry to hear you were displeased with your stay. Please know we take this concern very seriously and have thoroughly investigated the matter. After having this room...More

Reviewed 1 week ago via mobile

The hotel was very clean, and the staff were friendly and helpful. Breakfast was great. It is conveniently located to highways and attractions. Overall, it was a wonderful experience. We will definitely stay there again.

Thank Ivel K
Response from SyedY85, General Manager at Rochester Riverside HotelResponded 1 week ago

Dear Ivel K, Thank you for a five star review. It was a pleasure serving you and we look forward to serving you again when your travels bring ou back to the area. See you soon! Syed Younus

Reviewed 1 week ago via mobile

We stayed at this hotel over the Labor Day weekend. The room was spacious, the food was good and the employees were friendly and accommodating. Our one problem was that twice we asked for a wake up call, but we never received one. Otherwise, it...More

Thank dagordon1
Response from SyedY85, General Manager at Rochester Riverside HotelResponded 1 week ago

Dear dagordon1, Thank you so much for taking the time to review your stay. I am very happy to hear that the room was spacious, food was great and the staff were friendly and accommodating. I sincerely apologize for the wake up call system malfunctioning,...More

Reviewed 1 week ago

I was in a real emergency bind and needed a place to stay for an evening with my ten year old son. From the moment I walked in, the front desk agent was incredibly accomodating, friendly, and empathetic to my situation. After getting my keys,...More

Thank jennifergeorge80
Response from SyedY85, General Manager at Rochester Riverside HotelResponded 1 week ago

Dear jennifergeorge80, Thank you for such a wonderful five star review of your recent stay at the hotel. I am very happy to hear that you enjoyed your stay and we look forward to serving you again soon in the near future. Syed Younius

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About
Description
Convenient downtown location central to all of Rochester's attractions and businesses. Rochester Riverside Hotel Rochester offers Legends Restaurant onsite, fitness center, business center and free wifi. ...More Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Fitness Centre with Gym / Workout Room
Pool
Room Service
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Air Conditioning
Airport Transportation
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Sauna
Self-Serve Laundry
Shuttle Bus Service
Wheelchair Access
Beachfront
Free Parking
Spa
Breakfast included
Hotel Style
Business
Room types
Suites, Non-Smoking Rooms
Hotel class
Hotel Style
Business
Room types
Suites, Non-Smoking Rooms
Number of rooms
460
Price range
US$103 - US$183 (Based on Average Rates for a Standard Room)
Formerly known as
Radisson Hotel Rochester Riverside
Also Known As
Clarion Hotel Rochester Riverside
,
Clarion Rochester
,
Rochester Clarion
Location
United States > New York > Finger Lakes > Rochester
Hotel class
Hotel Style
Business
Room types
Suites, Non-Smoking Rooms
Number of rooms
460
Price range
US$103 - US$183 (Based on Average Rates for a Standard Room)
Formerly known as
Radisson Hotel Rochester Riverside
Also Known As
Clarion Hotel Rochester Riverside
,
Clarion Rochester
,
Rochester Clarion
Location
United States > New York > Finger Lakes > Rochester
Photos
Traveller (35)
Room & Suite (24)
Dining (3)
Pool & Beach (2)
Business Centre & Event Rooms (6)
Nearby
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Questions & Answers
Ask a question
Alexis T
April 3, 2018|
AnswerShow all 2 answers
Response from kmunkwitz | Reviewed this property |
I don't recall seeing one.
0
Votes
Gretchen W
December 27, 2016|
AnswerShow all 3 answers
Response from careyb28 | Property representative |
Hello, We have an outstanding event held here in the hotel on New Years Eve! Food Stations, 5 hours of open bar, live music and dancing. We have a very limited amount of tickets left, please call (585)546-6400 for more... More
1
Vote
jjobson
September 12, 2016|
AnswerShow all 6 answers
Response from CarolynL1620 | Property representative |
Dear Mr. Jobson, Thank you for taking the time to reach out to us. We certainly pride ourselves on great guest experiences, which includes a clean and comfortable room. We welcome you to reach out to our management team... More
0
Votes
Room Tips
"Highest floor available for view."
Read review
"do not expect even decent service from this hotel"
Read review
"River view rooms are very relaxing, plenty of room."
Read review
"Nice view of the river."
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