We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Rochester Riverside Hotel

40 reviews
Save
Traveller (21)
Room & Suite (24)
Pool & Beach (5)
Overview
  • Excellent29%
  • Very good20%
  • Average7%
  • Poor17%
  • Terrible27%
Travellers talk about
“wedding planner”(2 reviews)
“room was clean”(2 reviews)
“erin”(7 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
All hotel details
Rooms
Mar. 5Mar. 6
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 8 partner sites to see rooms from US$127.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Rochester hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "59a708ef095644d1b6481aa73c9c8e4c", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":99572,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[78324914],"additionalContentIds":[],"pollCount":0,"checkin":{"day":5,"month":3,"year":2018},"checkout":{"day":6,"month":3,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":127,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"59a708ef095644d1b6481aa73c9c8e4c","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":127,"lowestMetaPrice":127,"additionalPartner":false,"highestMetaPriceDisplay":127,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":127,"lowestMetaPrice":127,"highestMetaPriceDisplay":127,"hotelName":"Rochester Riverside Hotel","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjU5YTcwOGVmMDk1NjQ0ZDFiNjQ4MWFhNzNjOWM4ZTRjIiwiQUlLIjoiYjVjZDk4OGY5ZDE4NDNkNDhkNGExMDRlNjlhYzg5YjkifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "05/03/2018", "checkOut": "06/03/2018", "lowestPrice": "US$127", "hasDates": true, "hacComplete": true, "contentIdMappings": {"78324914":"PricelineIB"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (40)Write a Review
Filter reviews
39 results
Traveller rating
11
8
2
7
11
Traveller type
Time of year
LanguageEnglish
11
8
2
7
11
Show reviews that mention
All reviewswedding plannerroom was cleanerinfrankiebruin
FilterEnglish
Updating list...
1 - 5 of 39 reviews
Reviewed 2 weeks ago via mobile

My stay was great, my boyfriend and I enjoyed that nice comfy king size bed. The front desk staff Clarissa, and Jessie made us feel welcome and they were friendly and funny, Thank you for a good stay.More

Thank Jamie M
Response from Syed Y, General Manager at Rochester Riverside HotelResponded 1 week ago

Thank you for choosing The Riverside Hotel and for taking the time to write a review. We are truly fortunate to have such an amazing staff working here and agree we are the best choice for where to stay in Rochester! We look forward to...More

Reviewed 2 weeks ago

Silver room above escalators. We come once a month and the banquet staff goes above and beyond to make sure we have everything we need. Rachael & the bald guy in the morning are the best! I have seen him come in and work before...More

Thank Michelle D
Response from Syed Y, General Manager at Rochester Riverside HotelResponded 1 week ago

Dear Michelle, Thank you for your great review. We love hearing that you visit us once a month and our banquet team goes above and beyond to service you every time you are with us. Rachel and Frankie are an asset to our team and...More

Reviewed 3 weeks ago

Erin Breen is an amazing event planner! She was very attentive to all our wants and needs and my daughter’s wedding reception was perfect. The room was comfortable for all, the food was fantastic and the staff was amazing. This is the second wedding we...More

Thank dgeorge92018
Response from Syed Y, General Manager at Rochester Riverside HotelResponded 2 weeks ago

Dear George, Congratulations on your daughter's wedding, we are so happy that the Riverside was everything you could have imagined for your daughter's wedding weekend. Erin is an amazing person to work with, she is very polite, detail oriented and wants nothing but the best...More

Reviewed 4 weeks ago

We had our ceremony and reception in the grand ball room. We were married in the month of May 2017 when the hotel was considered the Radisson. The downtown view was great for pictures and so was the escalator inside the hotel. We worked very...More

Thank Ashley D
Response from Syed Y, General Manager at Rochester Riverside HotelResponded 4 weeks ago

Congratulations on your wedding, we are so happy that the Riverside was everything you could have imagined for your wedding weekend. Erin is an amazing person to work with, she is very polite, detail oriented and wants nothing but the best for her bride and...More

Reviewed 4 weeks ago

I had my wedding at the Rochester Riverside Hotel and had a wonderful experience! Everything turned out exactly how I pictured it :) My wedding planner Erin was a delight to work with. She went above and beyond to help out my husband and I...More

Thank palaciosashley7
Response from Syed Y, General Manager at Rochester Riverside HotelResponded 4 weeks ago

Dear Valued Guests, Thank you for your 5-Star review of your wedding experience with us. We were delighted to hear that our team took great care of the bride and groom, and the guests attending the wedding. I'll be sure to share your comments with...More

View more reviews
PreviousNext
1234568
About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Restaurant
Free High Speed Internet ( WiFi )
Bar/Lounge
Pool
Room Service
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room Service
Dry Cleaning
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Outdoor pool
Pool
Details
Price range
US$118 - US$169 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Business Hotel in Rochester
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$118 - US$169 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Business Hotel in Rochester
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (21)
Room & Suite (24)
Pool & Beach (5)
Dining (4)
Business Centre & Event Rooms (9)
Questions & Answers
Ask a question
Gretchen W
27 December 2016|
AnswerShow all 3 answers
Response from careyb28 | Property representative |
Hello, We have an outstanding event held here in the hotel on New Years Eve! Food Stations, 5 hours of open bar, live music and dancing. We have a very limited amount of tickets left, please call (585)546-6400 for more... More
1
Vote
jjobson
12 September 2016|
AnswerShow all 6 answers
Response from Carolyn L | Property representative |
Dear Mr. Jobson, Thank you for taking the time to reach out to us. We certainly pride ourselves on great guest experiences, which includes a clean and comfortable room. We welcome you to reach out to our management team... More
0
Votes
Katiebeth52
4 February 2016|
AnswerShow all 3 answers
Response from travelfacto | Reviewed this property |
Although i would recommend a different hotel altogether!
0
Votes
PreviousNext
123
Room Tips
"Ask to see the room first."
Read review
"Ask about where internet is strongest"
Read review
"Stay on the first floor so you don't need to use the elevator."
Read review
"YES. CHoose the HoLiday INN or HIlton"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing