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Radisson Hotel Rochester Riverside

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Radisson Hotel Rochester Riverside
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1,385 Reviews from our TripAdvisor Community

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There are newer reviews for Radisson Hotel Rochester Riverside
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Showing 1,375: English reviews
Fairview, United States
Reviewed 6 April 2016

Review collected in partnership with Radisson Hotels
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Helpful?
Thank William B
Utica, New York
Reviewed 5 April 2016

I cannot begin to say enough about how helpful and amazing the staff are (Particularly Hannah) firstly... Second, the rooms are amazing, and the service is second to none! A+! My girlfriend was in a pinch and they were very helpful Thanks! Elizabeth and Dave

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Thank David T
Rochester, New York
Reviewed 4 April 2016

Was not happy with our accomadations as far as... we booked adjoining room and were given rooms on opposite ends of the hotel ! There was no action on the check in staff to try and fix the mix up . Pretty much received an , " oh well, nothing we can do about it response. " no offer to...

Review collected in partnership with Radisson Hotels
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Thank D719DR
Rochester, New York
Reviewed 4 April 2016

Review collected in partnership with Radisson Hotels
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1Thank SBGBSBAB
Dingmans Ferry, Pennsylvania
Reviewed 2 April 2016

The staff is the reason people come to this hotel. The hotel is nice , but the the first person we contacted was Hannah. She is the total package of customer service , friendly , professional and all around great attitude ! When booking through Priceline some other hotels make feel like you are a second class customer. Hannah spoke...

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Thank MikeD1234
Wilmington, Delaware
Reviewed 30 March 2016

This was one of our best hotel stays in a very long time. Danuel (guest services manager) was super sweet and ultra accommodating. He can also sing beautifully. Great staff. All were so friendly. Thanks for a wonderful stay!

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Thank Courtney B
Western Mass
Reviewed 25 March 2016 via mobile

The staff are friendly and helpful. The breakfast was okay. The room was clean and well maintained. The parking garage exit machine doesn't work properly, but you can get out okay. Parking was adequate.

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Thank Nohonative
Doylestown, Pennsylvania
Reviewed 25 March 2016 via mobile

Although the room was decent, all of the Radisson workers are incredibly helpful, caring, and unequivocally kind. At the hotel's restaurant, one worker in particular was extremely nice and friendly: Quong. Quong fueled my tea obsession, and went to great lengths to my stay fantastic. Thanks Quong!

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2Thank piranha713
Reviewed 25 March 2016 via mobile

On a recent college hunting tour, we stayed overnight here. The room was comfortable and clean. The front desk sent us by courtesy shuttle to a nearby Italian Restaurant they recommended and it was deeelish! (Pane Vino). We ate breakfast in the restaurant and, while the food was standard fare, the service couldn't have been better. Quong was our server....

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Thank Anne G
Reviewed 24 March 2016

I thought that this hotel would be nice. It had been in the past. But NOOOO. Front desk staff was amazing, but that couldn't make up for everything. Beds were hard, paint job was very mustard yellow. But that's not the worst of it. When we entered the room, we heard people in the room next door "getting it on."...

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Thank Louis C
CarlsonRezidor, Online Customer Care at Radisson Hotel Rochester Riverside, responded to this review

We are very sorry to hear that your recent stay did not live up to the standards that you have come to know from Radisson hotels. We do apologize that your overall experience was not a pleasant one. We do thank you for taking the time to share your comments and we will be sure to pass this along to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Legends Bar and Grille
Legends Bar and Grille
Cuisines: American, Bar
Things to do
  • Bar/Lounge
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Convenient downtown location central to all of Rochester's attractions and businesses. Newly renovated and rebranded, The Radisson Riverside Hotel Rochester offers Legends Bar and Grill onsite, fitness center, business center and free wifi ... more   less 

Additional Information about Radisson Hotel Rochester Riverside

Address: 120 E Main St, Rochester, NY 14604-1699
Region: United States > New York > Finger Lakes > Rochester
Price Range: $141 - $237 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Radisson Hotel Rochester Riverside 3.5*
Number of rooms: 460
Reservation Options:
TripAdvisor is proud to partner with Priceline, Orbitz and Booking.com so you can book your Radisson Hotel Rochester Riverside reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Clarion Hotel Rochester Riverside
Clarion Rochester
Rochester Clarion
Hotel Style:
#12 Business Hotel in Rochester
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Questions & Answers

Here's what travellers have asked, with answers from Radisson Hotel Rochester Riverside staff and other travellers.
7 questions
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Questions? Get answers from Radisson Hotel Rochester Riverside staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Pick any hotel other than this one!!”
 of 5 bubbles rich3677, 27 Mar 2017 | Read review
“Stay somewhere else.”
 of 5 bubbles J7744CGkatieb, 6 Mar 2017 | Read review
“Book ahead, ask for river view.”
 of 5 bubbles amys534, 16 Jan 2017 | Read review
“if visiting jazz festival make reservations early.”
 of 5 bubbles skaszab2016, 27 Nov 2016 | Read review
“We asked for a higher room with a nice city view, and got exactly that.”
 of 5 bubbles BinColorado, 25 Nov 2016 | Read review
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