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Radisson Hotel Rochester Riverside

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Radisson Hotel Rochester Riverside
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1,327 Reviews from our TripAdvisor Community

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There are newer reviews for Radisson Hotel Rochester Riverside
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Showing 1,317: English reviews
Chicago, Illinois
Reviewed 27 January 2016 via mobile

Heater did not work in my room. Called to have someone come up and look at it. Jose came up, could not fix it, but gave me a room on floor 12 which is a premium floor. He also gave me a breakfast voucher and access to the lounge up there. Very friendly and went the extra mile to ensure...

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Helpful?
Thank Bodean96
Nick A, General Manager at Radisson Hotel Rochester Riverside, responded to this review

Hello Bodean96, Thank you for taking the time to let us know about your stay. Jose was very happy to hear you remembered him during your visit, but still very sorry, as were we all, to hear about the heater in your room. You'll be happy to know we have resolved the issue with the heater in that particular room...

Reviewed 26 January 2016

My father, sister and I ended up traveling during the winter storm. We were stuck on the interstate for 12 hours. Our reservation was moved no problem and we were checked in swiftly and efficiently by Brian, despite the madness that was ensuing around us. Our room was clean, warm and comfortable. So comfortable in fact that we woke up...

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Thank Ashanti S
Buffalo, NY, United States
Reviewed 25 January 2016

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Thank William F
CarlsonRezidor, Online Customer Support at Radisson Hotel Rochester Riverside, responded to this review

Bloomfield, United States
Reviewed 24 January 2016

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Thank Lori A
Rochester
Reviewed 24 January 2016

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Thank Alan S
Ny State
Reviewed 23 January 2016

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Thank BenAwhile
Audubon, NJ
Reviewed 22 January 2016 via mobile

We arrived and Kenisha seriously went above and beyond her job to ensure we had a great bed, room, view... You name it. The hotel was quiet and it was seriously such an enjoyable evening. Kudos to Jen and Kenisha for making sure we were happy guests---and we were!!! They both should be promoted!!!!

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Thank kathleenadair
Syracuse, New York
Reviewed 18 January 2016 via mobile

The hotel has a wonderful smell when walking in. Very nice inside. The room is very spacious and the bed was very comfortable. Would come again. Very nice staff and friendly. Beautiful decor. Has very reasonable late check out.

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Helpful?
Thank Darmil W
Nick A, General Manager at Radisson Hotel Rochester Riverside, responded to this review

Hello Darmil W, Thank you for taking the time to share your experience with us. We're excited to see the renovated lobby made an impact with you right at the door and that our staff made a connection with you. We have several more surprises planned this year and we hope you'll have an opportunity to join us again. Please...

Hornell, New York
Reviewed 18 January 2016

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Thank Dargra02
Nick A, General Manager at Radisson Hotel Rochester Riverside, responded to this review

NJ
Reviewed 17 January 2016

I have been staying at this hotel for 20 years for a trade show at the convention center each year. Friday when we were checking in, corporate must have been visiting or some type of evaluation was going on. Fresh backed cookie on the counter, 10 people in the lobby falling all over each other trying to help you. Saturday...

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Helpful?
Thank David F
CarlsonRezidor, Online Customer Care at Radisson Hotel Rochester Riverside, responded to this review

We apologize you were not satisfied with the condition of the hotel during your stay. We are looking into the elevator issue and level of service over the weekend. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future. We hope you will join us...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Legends Bar and Grille
Legends Bar and Grille
Cuisines: American, Bar
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Convenient downtown location central to all of Rochester's attractions and businesses. Newly renovated and rebranded, The Radisson Riverside Hotel Rochester offers Legends Bar and Grill onsite, fitness center, business center and free wifi ... more   less 

Additional Information about Radisson Hotel Rochester Riverside

Address: 120 E Main St, Rochester, NY 14604-1699
Region: United States > New York > Finger Lakes > Rochester
Price Range: $134 - $236 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Radisson Hotel Rochester Riverside 3.5*
Number of rooms: 460
Reservation Options:
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Also Known As:
Clarion Hotel Rochester Riverside
Clarion Rochester
Rochester Clarion
Hotel Style:
#12 Business Hotel in Rochester
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Questions & Answers

Here's what travellers have asked, with answers from Radisson Hotel Rochester Riverside staff and other travellers.
6 questions
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Questions? Get answers from Radisson Hotel Rochester Riverside staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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