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Fairfield Inn Rochester Airport

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156 Reviews from our TripAdvisor Community

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Showing 153: English reviews
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Rye, New York
Reviewed 3 days ago NEW

Your first point of contact when checking into a hotel is the front desk attendent. Our first point of contact was with a young man by the name of Laurence. Laurence is a freshman in college working at night in the hotel in hopes to one day be a manager of a hotel at the Disney resorts. Words can't describe...

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3Thank Craig M
Reviewed 1 week ago via mobile

First and foremost, the staff, esp Whitney, were awesome. The most helpful I've ever seen. The rooms are clean and comfortable. The baths are adequate & by that, I mean they could use a bit of updating but overall, they are fine. We had trouble with the hot water (none) and it was fixed immediately. The full breakfast is very...

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Thank Jane D
Seattle, Washington
Reviewed 2 weeks ago

Basic hotel,definitely nothing fancy. Is located within walking distance to the airport terminal, however, so it provides easy access. I was stuck in the handicapped room which was quite comfortable but the curtains did not fully cover the windows (which is kind of weird). The curtain rods only extended about halfway across the window so it was not an issue...

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Thank mcarney15
Washington DC, District of Columbia
Reviewed 2 weeks ago

This is a great place to stay the night before an early flight at the Rochester airport. It is right across the road from the terminal, and if you're too lazy to walk across the street, the hotel even provides a shuttle. Although the hotel is undergoing renovations, they make every effort to keep the dust and noise down for...

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Thank LindaSue2013
Bath, New York
Reviewed 2 weeks ago via mobile

Clearly state that when using hotels long term parking, that you will not be parking at the hotel. We did not know we had to park in a shuttle lot, and pay for parking (shows on receipt what parking costs) Upon return the shuttle did not come when called, twice and we had to walk to the lot (we were...

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Thank Becky M
Potomac, Maryland
Reviewed 3 weeks ago

Arrived at 11pm following a long travel day to find a lobby under renovation(i get it). Staff was friendly but what really irked me was the fact that there was no bottled water available for Elite members. How hard is it to stock bottles of water?! Bill Marriott would be very upset. The room is fine, despite the case goods...

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Thank U2Pilot
Alyssa D, General Manager at Fairfield Inn Rochester Airport, responded to this review

Hello brianebbs, Thank you for reviewing our hotel, we appreciate your understanding of our renovations! I am disappointed to hear you were not given a water bottle, as that is a standard for us. We are also upgrading all TV's during our renovation. We hope to see you again on your next visit to Rochester! Warm Regards, Alyssa

Keswick, Canada
Reviewed 3 weeks ago

Super friendly staff, even the morning breakfast ladies were cheerful! 3 of us had a King plus sofa bed corner room - spacious! Bed was comfy, sofabed not so much. Room was clean but could use some updating (ceilings/walls were stained from what looked like old leaks), Looks like they are trying to update the hotel, there was no front...

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Thank Nonna A
Alyssa D, General Manager at Fairfield Inn Rochester Airport, responded to this review

Hello Nonna A, Thank you for reviewing our hotel! I am happy to hear that you had a pleasant stay with us. We have completed the renovation in our breakfast area which is now in the lobby. We hope you come back and see our completed hotel soon! Warm Regards, Alyssa

San Diego, California
Reviewed 4 weeks ago via mobile

Just a phenomenal Fairfield Inn. Truly one of the best of the best I've stayed experienced across the Marriott chain. The beds are fabulous, service is remarkable, the rooms are very nicely appointed. They're probably 10 steps from the airport. You might be lucky enough for Jacqueline to greet you when you arrive. You truly feel welcomed, but you're the...

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Thank J J K
Alyssa D, General Manager at Fairfield Inn Rochester Airport, responded to this review

Hello J J K, Thank you for your nice review of our hotel and compliments to Jacqueline! I am happy you had a memorable stay with us. We hope to serve you again soon! Sincerely, Alyssa

Reviewed 20 January 2017 via mobile

This hotel is clean and convenient. I cannot say I'd stay here again however. We had a 6am flight and when we woke at 330 only ice cold water was available in both the sink and shower. Since we were traveling internationally I could not wait for hot water which "should" be on soon.

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Thank stikara
Lynn R, General Manager at Fairfield Inn Rochester Airport, responded to this review

Hi stikara, Thank you for reviewing our hotel. We are glad that our location was clean and convenient for you. I am sorry to hear that your hot water wasn't working. Thank you for bringing this to our attention. We will address this with out team. We hope to have the opportunity to serve you again. Warm Regards, Alyssa D....

Erie, Pennsylvania
Reviewed 11 January 2017 via mobile

I love this hotel - even when under construction. The front desk personnel are always friendly and very helpful. The location is accessible to many restaurants and stores and of course, the airport. The hot breakfast is a good start to the day. The rooms are comfortable and clean.

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Thank Barb E
Alyssa D, General Manager at Fairfield Inn Rochester Airport, responded to this review

Hello Barb E! Thank you for your nice review! I am glad our property was convenient for you. We are very close to the end of renovations and we hope to see you soon! Warm Regards, Alyssa

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
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About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about Fairfield Inn Rochester Airport

Address: 1200 Brooks Ave., Rochester, NY 14624
Region: United States > New York > Finger Lakes > Rochester
Price Range: $152 - $269 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn Rochester Airport 2.5*
Number of rooms: 62
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Also Known As:
Fairfield Inn Rochester Airport Hotel Rochester
Fairfield Rochester
Rochester Fairfield Inn
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn Rochester Airport staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner room on the 2nd floor is great - can enter through back door and walk one flight right to your room”
 of 5 bubbles nonnaa714, 28 Feb 2017 | Read review
“go elsewhere where parking is truly complimentary for your trip”
 of 5 bubbles jjgalusha58, 23 Oct 2016 | Read review
“We were on the third floor. I think any room would be great. It was very quiet even though we were at the airport.”
 of 5 bubbles Enjoying_the_day, 15 Sep 2016 | Read review
“Choose a room facing the front as there is some kind of work materials being stored on the grass in the rear.”
 of 5 bubbles B7574LUrs, 27 Jun 2016 | Read review
“I had a room facing courtyard, not front entrance. It was very quiet.”
 of 5 bubbles Cece934, 18 Feb 2016 | Read review
5 of 5