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Country Inn & Suites By Carlson, Rochester Airport - University Area

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Country Inn & Suites By Carlson, Rochester Airport - University Area
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501 Reviews from our TripAdvisor Community

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Showing 498: English reviews
Millbury, United States
Reviewed 3 days ago NEW

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank 117lyndar
Albuquerque, New Mexico
Reviewed 2 weeks ago

We arrived at the Country Inn and Suites in a snow storm. We were greeted with a big smile and a very friendly employee. She made sure our room was ready and we knew where to go. The room was very nice and clean. The room was quiet until Saturday morning when we heard lots of little kids in the...

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Helpful?
Thank BalloonCop
Orange Park, Florida
Reviewed 2 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank nicolefA5976WX
Brooksville, Maine
Reviewed 2 weeks ago

The staff was very friendly and efficient...everyone greeted us warmly. The bed was quite comfortable and clean. The continental breakfast offered a lot of choices with plenty of fresh, hot coffee. Quiet room...all of the amenities... The one complaint was that the pool area was filthy...sorry, Country Inn, it was! Sopping wet towels all over the place, detritus around the...

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Helpful?
Thank Jo A
Nicole T, General Manager at Country Inn & Suites By Carlson, Rochester Airport - University Area, responded to this review

Dear Jo A: Thank you for your review. Feedback such as yours lets us know what areas we need to improve in. I will share your feedback with the staff so that another guest does experience what you did. We do hope you to see you again to give us another chance to exceed your expectations. Nicole Taft General Manager...

Albany
Reviewed 2 weeks ago via mobile

We enjoyed our stay, this was a prime location. It was right off the highway and next to TGIF Friday and Delmanico restaurant just walk right over. Within 5-10 min drive more restaurants Long Horn, Rrd Robin yummm n much more. Also Henrietta mall which has Dave & Buster and go cart driving place. Explore and Enjoy

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Helpful?
Thank Ruth K
Nicole T, General Manager at Country Inn & Suites By Carlson, Rochester Airport - University Area, responded to this review

Dear Ruth K: Thank you for your review. We are very fortunate to have so many restaurants and a really great mall so close to us. Guests love that that we have TGI Friday's, Delmonico's Steakhouse and Phillip's European with their incredible desserts so close to the hotel. We hope to see you again when you are in the Rochester...

Rochester, United States
Reviewed 3 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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Thank 439kathlenec
Nicole T, General Manager at Country Inn & Suites By Carlson, Rochester Airport - University Area, responded to this review

Brooklyn NY
Reviewed 3 weeks ago

My first stay here was in August, when I came to drop my daughter off to college. Comfort Inn and Suites was convenient because of its proximity to the College. It's near everything. A steakhouse, TGI Friday's, Rite Aid and a Chinese restaurant all right in walking distance to the hotel. It's located right off a major highway and, minutes...

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank d0r0thynb
Nicole T, General Manager at Country Inn & Suites By Carlson, Rochester Airport - University Area, responded to this review

Dear d0r0thynb: Thank you so much for your kind words. We love having families stay with us while dropping their kids off at college. We are so close to Monroe Community College, the University of Rochester, and the Rochester Institute of Technology that the parents love having such a short drive and are able to see the area where their...

Yonkers
Reviewed 3 weeks ago

we have been staying with country inn n suites for about 15 years, with minimal problems. the service is excellent every time, the staff is always friendly and helpful. we have stayed at multiple facilities and always clean

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Helpful?
Thank MsShammy
Nicole T, General Manager at Country Inn & Suites By Carlson, Rochester Airport - University Area, responded to this review

Dear MsShammy: Thank you so much for your kind words and we look forward to your next visit. Nicole Taft General Manager Country Inn & Suites

Southampton, New York
Reviewed 14 January 2017

Review collected in partnership with Country Inns & Suites By Carlson
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Thank 125tigerlily101
Nicole T, General Manager at Country Inn & Suites By Carlson, Rochester Airport - University Area, responded to this review

Summit, United States
Reviewed 9 January 2017

I was brought to the area for business. The room was suitable for my needs but the fixtures in the bathroom were outdated and in need of an upgrade. Pillows that they used in the room were terrible which led to a poor nights sleep.

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank kylec513
Nicole T, General Manager at Country Inn & Suites By Carlson, Rochester Airport - University Area, responded to this review

Dear kylec513: Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room kylec513 We will review the conditions of your room with our housekeeping staff to ensure all guest rooms are up to Country Inns & Suites by Carlson standards.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Here at the Country Inn & Suites, Rochester Brighton, we try to make you feel right at home. From our country decor, to our great customer service, and more! We are conveniently located across from Monroe Community College and The Sports Centre at MCC. This property has 89 non-smoking rooms featuring a complimentary breakfast buffet. The hotel is situated within walking distance of several popular restaurants. TGI Fridays is right in our parking lot. If your goal is relaxation, there is an indoor swimming pool, w fitness center located on the grounds. If business is your game, we offer free high speed wireless internet. Guests will find their commute to Rochester International Airport quick and easy with the free shuttle service. Club Carlson Rewards earns 20 points per dollar spent on qualifying stays. Our client are sure to rack up major points to redeem for hotel stays, airfare, car rentals, merchandise, gift cards and more. Whether you are here on business or pleasure we have a lot of amenities to suit your needs, including a hot complimentary breakfast, indoor pool & whirlpool, fitness center, free wired & wireless internet, refrigerators & microwaves in all rooms, and more! We are close to a lot of Rochester's attractions. ... more   less 

Additional Information about Country Inn & Suites By Carlson, Rochester Airport - University Area

Address: 797 E Henrietta Rd, Rochester, NY 14623-1405
Region: United States > New York > Finger Lakes > Rochester
Price Range: $114 - $177 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites By Carlson, Rochester Airport - University Area 3*
Number of rooms: 89
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Also Known As:
Country Inn And Suites Rochester Brighton
Country Inn & Suites Rochester Brighton Hotel Rochester
Wellesley Rochester
Hotel Style:
#6 Business Hotel in Rochester
#8 Family Hotel in Rochester
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Questions & Answers

Here's what travellers have asked, with answers from Country Inn & Suites By Carlson, Rochester Airport - University Area staff and other travellers.
5 questions
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Augusta, Georgia
10 months ago
Seneca Falls, New York
over a year ago
Albany, New York
over a year ago
holtsville
over a year ago
Palatine, Illinois
over a year ago

See all questions (5)

Questions? Get answers from Country Inn & Suites By Carlson, Rochester Airport - University Area staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the rooms actually are all good, there is no better spot to be.”
 of 5 bubbles MsShammy, 25 Jan 2017 | Read review
“First floor got noisy in the morning.”
 of 5 bubbles annf5624, 29 Aug 2016 | Read review
“make sure the price is in writing and its correct.”
 of 5 bubbles spooky2683, 5 Aug 2016 | Read review
“The complimentary cookies at the front were delicious and the coffee at the entrance was a plus.”
  • clean bathroom
 of 5 bubbles karlas334, 24 Jun 2016 | Read review
“Do not pay the extra for a "suite"....the regular room was very much less expensive and would have worked as well.”
 of 5 bubbles 558kathleenh, 2 May 2016 | Read review
5 of 5