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    Country Inn & Suites By Carlson, Rochester Airport - University Area

    797 E Henrietta Rd, Rochester, NY 14623-1405
    +1 844-311-5909
    Hotel website
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    2017-10-29 2017-10-30
    US$104
    US$104
    US$104
    Traveller (35)
    Room & Suite (30)
    Dining (4)
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    729 reviews
    #1 of 17 hotels in Henrietta
     
    Overview
    • Excellent43%
    • Very good30%
    • Average16%
    • Poor8%
    • Terrible3%
    Travellers talk about
    “cookies” (51 reviews)
    “tgi fridays” (17 reviews)
    “free dinner” (19 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Airport Transportation
    Suites
    Fitness centre
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Housekeeping
    Self-Serve Laundry
    Shuttle Bus Service
    3.0 Star Hotel
    All hotel details
    Offers from Country Inn & Suites By Carlson, Rochester Airport - University Area
    Special Offer: Stay 2 Nights & Save 15%
    Hotel deals
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    Radisson Hotel Rochester Riverside
    1,559 reviews
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    Country Inn & Suites By Carlson, Rochester-Pittsford/Brighton, NY
    86 reviews
    #8 of 29 hotels in Rochester
     
    Hampton Inn & Suites Rochester / Henrietta
    729 reviews
    #1 of 17 hotels in Henrietta
     
    Rooms
    Oct 29Oct 30
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (556)
    There are newer reviews for Country Inn & Suites By Carlson, Rochester Airport - University Area
    See the most recent reviews
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    131 - 135 of 553 reviews

    Reviewed 27 April 2016

    Hotel lobby was dirty our room.which looked nothing like pictures was dirty on walls the furniture was super beat up scratches down the stands, the desk chair was falling apart. The bedding was lumpy and was all wrinkled . The housekeeping needs work . The...More

    Review collected in partnership with Country Inns & Suites By Carlson
    Thank Clfrost
    Response from Nicole T, General Manager at Country Inn & Suites By Carlson, Rochester Airport - University AreaResponded 28 April 2016

    Dear Clfrost: We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future.

    Reviewed 24 April 2016

    This property was welcoming from the moment that we arrived. The two rooms we occupied were clean, comfortable and quiet. The breakfast was very good and the staff top-notch. The rate was great considering the busy area. I would highly recommend this hotel!

    Review collected in partnership with Country Inns & Suites By Carlson
    Thank Joseph S
    Response from Nicole T, General Manager at Country Inn & Suites By Carlson, Rochester Airport - University AreaResponded 28 April 2016

    Dear Joseph S: Thank you so much for your feedback!! We appreciate the time that you took to share your thoughts with us. We look forward to seeing you again when you are in the Rochester Brighton area.

    Reviewed 22 April 2016

    The staff knows your name and goes the extra mile. Cookies at the door, breakfast and quick check and out. Next to two restaurants Delmonicos Italian and .TGIF also. Price was reasonable and I stay there once a month.

    Review collected in partnership with Country Inns & Suites By Carlson
    Thank Aris P
    Response from Nicole T, General Manager at Country Inn & Suites By Carlson, Rochester Airport - University AreaResponded 27 April 2016

    Dear Aris P: Thank you so much for you kind words. I have shared your comments with our entire team. We appreciate you staying with us and look forward to your next visit.

    Reviewed 10 April 2016 via mobile

    Room was not ready at time of check-in they would not even offer us anything else they made us wait they were very rude especially woman that was in charge we also stayed on such a busy weekend the whole night we heard a baby...More

    Thank Renee S
    Response from Nicole T, General Manager at Country Inn & Suites By Carlson, Rochester Airport - University AreaResponded 22 April 2016

    Dear Renee: We are sorry to hear of your unsatisfactory experience during your stay. It is unfortunate when situations like this arise. Renee, we take every effort to make sure that all guests are affected as little as possible when the room is not ready....More

    Reviewed 10 April 2016

    More

    Review collected in partnership with Country Inns & Suites By Carlson
    Thank Catskilliana C
    Response from Nicole T, General Manager at Country Inn & Suites By Carlson, Rochester Airport - University AreaResponded 11 April 2016

    More

    Radisson Hotel Rochester Riverside
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    Country Inn & Suites By Carlson, Rochester-Pittsford/Brighton, NY
    86 reviews
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    Hampton Inn & Suites Rochester / Henrietta
    729 reviews
    #1 of 17 hotels in Henrietta
     
    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Business Centre with Internet Access
    • Self-Serve Laundry
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Heated pool
    • Indoor pool
    • Tennis Court
    Details
    • Price range
    • US$99 - US$170 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Business Hotel in Rochester
    • #8 Family Hotel in Rochester
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 89
    • Reservation Options
    • TripAdvisor is proud to partner with Carlson, Priceline, Travelocity, Booking.com, Hotels.com, Expedia, TripOnline SA, Cancelon, Orbitz, Hotwire, Cheap Tickets and getaroom.com so you can book your Country Inn & Suites By Carlson, Rochester Airport - University Area reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • New York >
    • Finger Lakes >
    • Rochester
    • Also Known As
    • Country Inn And Suites Rochester Brighton ,
    • Country Inn & Suites Rochester Brighton Hotel Rochester ,
    • Wellesley Rochester
    Add Photo Photos
    Traveller (35)
    Room & Suite (30)
    Dining (4)
    Pool & Beach (2)
    Hotel & Grounds (30)
    Bathroom (3)
    Business Centre & Event Rooms (2)
    Nearby
    Sponsored by:
    Country Inn & Suites By Carlson, Rochester-Pittsford/Brighton, NY
    86 reviews
    5.56 km away
     
    Radisson Hotel Rochester Riverside
    1,559 reviews
    5.86 km away
     
    Hampton Inn & Suites Rochester / Henrietta
    729 reviews
    2.07 km away
     
    Holiday Inn Express Rochester - University Area
    49 reviews
    .30 km away
     
    Nearby Restaurants
    Delmonico's Italian Steak HSE
    276 reviews
    .15 km away
    Phillips European
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    .32 km away
    Costco
    13 reviews
    1.17 km away
    Duff's Famous Wings
    27 reviews
    1.00 km away
    Nearby Attractions
    Highland Park
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    3.12 km away
    Lasertron
    5 reviews
    2.80 km away
    Mount Hope Cemetery
    393 reviews
    2.62 km away
    Highland Botanical Park and Lamberton Conservatory
    109 reviews
    3.17 km away
    Ask a question
    Questions & Answers
    GeorgiaMamie
    2 April 2016|
    AnswerShow all 2 answers
    Response from Nicole T | Property representative |
    Breakfast begins at 6am during the week and is offered until 9:30am. On the weekends the breakfast is offered from 7am until 10:30am
    0
    Votes
    bklynkell
    15 October 2015|
    AnswerShow all 5 answers
    Response from VisionsGM | Property representative |
    We have crib and pack n play upon advanced request, please mention your needs when making the reservation.
    0
    Votes
    Robert H
    7 July 2015|
    Answer
    Response from Nicole T | Property representative |
    Dear Redsox2252, Thank you for interest at Country Inn & Suites Rochester-Brighton. Unfortunately we don't accepts pet in this hotel. Best Regards, Fernando
    0
    Votes
    Room Tips
    "just don't go to this place"
    Read review
    "Ask to see the room before agreeing to stay there."
    Read review
    "Room 100 was great"
    Read review
    "Ask for an updated room. Ours was in need of a good cleaning and updating"
    Read review
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