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Hampton Inn & Suites Rockville Centre

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Hampton Inn & Suites Rockville Centre
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449 Reviews from our TripAdvisor Community

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Showing 439: English reviews
Clifton Park, New York
Reviewed 3 days ago NEW

The hotel is clean and well located for walking to dinner. It is right on a main road and a train track but the noise inside was minimal. The staff was very helpful. It did lack a gathering space for our large group which was a bit of a downer but otherwise was a great place to stay!

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Helpful?
Thank P3878RVamyd
Annapolis, Maryland
Reviewed 1 week ago

Entrance from highway is not well marked. We missed it the first time. Hotel construction makes it a very noisy environment. The parking lot filled up quickly and alternatives are limited. At least the trains weren't running as often on the weekend so that noise wasn't as frequent.

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Helpful?
Thank leonardk712
Elizabeth G, Manager at Hampton Inn & Suites Rockville Centre, responded to this review

I apologize that you had a difficult time entering our property since Sunrise Highway intersect Merrick road. If using a GPS we ask our guests to input 127 Sunrise Hwy Rockville Centre, NY 11570. This address is to the King Kullen grocery store which we are located behind the hotel.

Austin, United States
Reviewed 2 weeks ago

This hotel is terrible. I am a business traveler who spends 150+ nights a year staying in hotels, and I have never had such a bad experience. The hotel is situated next to an extremely loud and busy train track causing so much disruptions. To make it worse, upon check-in the hotel requires you to fill out a noise policy...

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Helpful?
Thank iangU1407NH
Elizabeth G, Manager at Hampton Inn & Suites Rockville Centre, responded to this review

Thank you for taking the time to post your feedback. Please accept our sincere apology for your experience. We apologize for the disturbance of the constructions noise. If I can be of further assistance please feel free to contact me.

Reviewed 2 weeks ago

We were woken up at 8 am Saturday morning by the pounding and drilling of construction. Staff had never provided a warning that construction would start so early and serve as our alarm clock after a late night. Staff apologized but did not do anything above and beyond that (including asking the construction to stop until a reasonable hour).

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Helpful?
Thank B7585PSlaurah
Elizabeth G, Manager at Hampton Inn & Suites Rockville Centre, responded to this review

Thank you for taking the time to post your feedback. Please accept our sincere apology for your experience. We apologize for the disturbance of the constructions noise. If I can be of further assistance please feel free to contact me.

Albany NY, United States
Reviewed 2 weeks ago

Overall very good. No one in group I was with had any problems or concerns. Enjoyed breakfast together and felt all staff were friendly and courteous. The room was clean and. Was a bit noisy due to some construction and and train but in that location things like that can be expected.

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Helpful?
Thank 754peggyr
Elizabeth G, Manager at Hampton Inn & Suites Rockville Centre, responded to this review

For us it was an honor that you have enjoyed your visit and given us the opportunity to be of service. Most importantly is to have met your expectations and offered you a wonderful experience. We would welcome the opportunity to serve you again in the near future and if there is anything else you may need, please let us...

Charlotte, North Carolina
Reviewed 2 weeks ago

We stayed at this Hampton Inn - Rockville Center (Long Island, NY) on 11/18-11/20 as part of a wedding party that rented 50+ rooms in the hotel. We were woken unexpectedly and without warning at 7AM with the sounds of constant construction, demolition, and jack hammering that was so loud and jarring that it literally shook my bed, rattled our...

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Helpful?
Thank rgrajewski
Elizabeth G, Manager at Hampton Inn & Suites Rockville Centre, responded to this review

Thanks for your review. We want to apologize for the experience in this stay. I want you to know that we are very sorry about what happened, and that we have been disturbed by the construction. We hope you can give us another chance and come back. Please contact me if there is anything else I can do for you.

Hoboken, United States
Reviewed 2 weeks ago

Sound travels through the walls like nothing. At 8am they were drilling and hammering on a Saturday. You can hear everyone in the lobby from your room as well. There was no hotel bar. The batteries to the room locks died and it took way too long for someone to figure out why I couldn't get into my room.

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Helpful?
Thank bengZ604OG
Elizabeth G, Manager at Hampton Inn & Suites Rockville Centre, responded to this review

Thanks for your review. We want to apologize for the experience in this stay. I want you to know that we are very sorry about what happened, and that we have been disturbed by the construction. We hope you can give us another chance and come back. Please contact me if there is anything else I can do for you.

Wilkes Barre, United Kingdom
Reviewed 3 weeks ago

The hotel is a beautiful property with an expansion coming up! There wasn't one moment where you heard any noise from the construction or dealt with any obstructions. The train rolls by the hotel, but the hotel even supplies ear plugs so you are more comfortable if the train sound bothers you (which for me, it did not). I would...

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Helpful?
Thank Melissa M
Elizabeth G, Manager at Hampton Inn & Suites Rockville Centre, responded to this review

Thank you! I would like to take this opportunity to thank you for allowing us to serve you.

florida
Reviewed 4 weeks ago

This hotel was very clean & the staff was very friendly. We arrivrd before check in time & they made sure to find us a room as doon as they could before 3pm.We have stayed at many places & they definetly meet our expectations.I would recommend this hotel for sure

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Helpful?
Thank lbryant
Elizabeth G, Manager at Hampton Inn & Suites Rockville Centre, responded to this review

Thank you for your review, for us it was a pleasure to assist you. I'm glad you enjoyed your stay with us.

Los Angeles, United States
Reviewed 4 weeks ago

Ok, so this hotel is a bit aways from all the NYC hype, but it was worth it to us! The hotel is quite, clean and the breakfast was awesome. The staff was polite and I was surprised that front desk clerk called and asked us if it was ok for our food delivery guy to come up and deliver...

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Helpful?
Thank Wendy B
Elizabeth G, Manager at Hampton Inn & Suites Rockville Centre, responded to this review

Thank you for your review, for us it was a pleasure to assist you. I'm glad you enjoyed your stay with us. We are about 45 minutes from NYC on the train.

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service

Additional Information about Hampton Inn & Suites Rockville Centre

Address: 125 Merrick Rd, Rockville Centre, NY 11570-4709
Region: United States > New York > Long Island > Rockville Centre
Price Range: $265 - $362 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Rockville Centre 2.5*
Number of rooms: 83
Reservation Options:
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Also Known As:
Hampton Inn And Suites Rockville Centre
Hampton Inn & Suites Rockville Centre Hotel Rockville Centre
Hampton Inn Rockville Centre
Rockville Centre Hampton Inn
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Rockville Centre staff and other travellers.
3 questions
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Questions? Get answers from Hampton Inn & Suites Rockville Centre staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room away from the train track for a better night's sleep.”
 of 5 bubbles 59travelmom, 24 Aug 2016 | Read review
“Ask for a room in the upper levels. Try the cheese at the supermarket”
 of 5 bubbles guzv2016, 19 Aug 2016 | Read review
“I requested a quiet room and got one.”
 of 5 bubbles eddieyacht, 15 May 2016 | Read review
“ask to not be near the tracks.”
 of 5 bubbles 988zeec, 29 Feb 2016 | Read review
“I suggest a room looking down at the center of the hotel because it's more pretty.”
 of 5 bubbles pizzaguy346, 14 Feb 2016 | Read review
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