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Clarion Hotel & Conference Center

Orbitz.comUS$103*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
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Clarion Hotel & Conference Center
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240 Reviews from our TripAdvisor Community

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Showing 239: English reviews
Wantagh, New York
Reviewed 3 January 2017

Horrible service, disgusting rooms.Seriously filthy. Saw 2 people sleeping in the hallways on the way to my room. They were as dirty as the hotel itself. Was totally embarrassed to bring people there and more so not to have checked out upon arrival.

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Helpful?
Thank karen c
clarionronkonkoma, Webmaster at Clarion Hotel & Conference Center, responded to this review

Dear Guest, Thanks for your stay with us and your review. We appreciate your review and observations. We have done a thorough inspection and corrective steps to every point of your observations. We also have specially trained the hotel staff for improvement of guest relations. We take the reviews quite seriously and would like to see you again! Sincerely, Hotel...

East Northport, New York
Reviewed 31 December 2016

Through my own fault I had a problem with my reservation and Jim,exceeded all expectation handling it. I was treated with respect and courtesy and was completely satisfied. Customer service is the most important thing and with Jim on staff the Clarion has it.

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Helpful?
Thank Anneenp
clarionronkonkoma, Webmaster at Clarion Hotel & Conference Center, responded to this review

Dear Guest, Thanks for commenting. I’m very pleased that you found our staff so friendly and accommodating. We take real pride in enhancing the guest experience with the best possible customer service, and I’m please we can serve you. I hope you will be able to stay with us again soon. It would be an honor to serve you again....

Boston, Massachusetts
Reviewed 18 December 2016 via mobile

Upon arrival and walking into the lobby I could see this place may have been a good property at one time but it is now very outdated. Check in was easy but the walk to my room was a sign of things to come. Towels were strewn on the worn carpet, buckets strategically placed to catch the dripping water. I...

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Helpful?
Thank Biztraveler2222
clarionronkonkoma, Webmaster at Clarion Hotel & Conference Center, responded to this review

Dear Guest, Thanks for your comments. I’m sorry that several issues combined to make your stay less than desirable. We take real pride in offering the best possible guest experience, and I understand that we let you down. You can be sure we’ll do better for you next time. Nothing means more to us than providing a pleasant guest experience....

Dubai, United Arab Emirates
Reviewed 30 November 2016

Let me first say that the staff here is absolutely awesome! They have always been welcoming and helpful!!!! I've been staying here when visiting family on Long Island for a few years now. Granted, it is a week here, a weekend there, but consistent. I've stood and watched over time as the quality level of the hotel declines. It is,...

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Helpful?
Thank VagabondMedic
clarionronkonkoma, Webmaster at Clarion Hotel & Conference Center, responded to this review

Dear Guest, Greetings from the Clarion Hotels. Thanks for your stay and the review. We shall be taking steps towards improvement especially the facelift as you suggested. We won’t justify, but rather invite you to stay again and feel the new experience. Guest reviews always help us to improve. You are always welcome to stay with us and we will...

Petoskey
Reviewed 30 November 2016

Affordability is at the top of anything I have to say about this Clarion. I'm a frequent traveler and would definitely stay here again. Rooms are clean and comfortable. The amenities are acceptable and the staff is friendly.

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Helpful?
Thank Swordman31
clarionronkonkoma, Webmaster at Clarion Hotel & Conference Center, responded to this review

Dear Guest, It is really nice to note that that you liked the stay and services at the Clarion Hotels. Glad that you liked the hospitality of our staff and the stay. Thank you and look forward to welcome you again soon!!! We are proud to welcome guests like you. Regards, Hotel Manager

Reviewed 23 November 2016

Debi & Craig are excellent at front desk. They are both very courteous helpful & both go out of their way to accomodate. The hotel is great especially for last minute. Its clean, easy to get to & close to mass transit.

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Helpful?
Thank Misty D
clarionronkonkoma, Webmaster at Clarion Hotel & Conference Center, responded to this review

Dear Guest, Thanks for your comments. I’m so glad we could help you get go out of their way to accommodate. We’re pleased to provide clean, comfortable rooms -- even at the last minute in many cases. I hope you will choose our hotel again and again as you travel in this area. It’s a true pleasure to serve you....

Moscow, Pennsylvania
Reviewed 4 November 2016

The first time my husband I stayed at this hotel was back in May. The only issue we had was when we went to the restaurant to have dinner since room service was over, we never got served. We were given menus but no one ever came to serve us. We waited about 15 minutes and left. We ended up...

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Helpful?
Thank eagiustra
clarionronkonkoma, Webmaster at Clarion Hotel & Conference Center, responded to this review

Dear Guest, Thanks for your comments. I’m sorry that several issues combined to make your stay less than desirable. We take real pride in offering the best possible guest experience, and I understand that we let you down. You can be sure we’ll do better for you next time. Nothing means more to us than providing a pleasant guest experience....

Hammonton, New Jersey
Reviewed 31 October 2016

The attended a convention here and our room was small and the A/C barely worked. The sink had a crack in it and leaked on the bathroom floor. The rooms are spread really far and there were no signs in the one hallway showing where the lobby was. We got lost several times. The lock on the door going to...

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Helpful?
Thank thebrinings
Clarion Ronkonk... S, Guest Relations Manager at Clarion Hotel & Conference Center, responded to this review

Thank you for providing the feedback regarding your recent stay. We have shred your comments to the department to take corrective action. The smell in the lobby and the banquets room was turned out to be coming from the plants fertilization that they had for the convention. With lot of plants in the same section it gave out odor. We...

Karachi, Pakistan
Reviewed 31 October 2016

The reception lady handed me a key for a room which was very far from the main hotel (at the backyard) about half Kilometer away from the reception but the worst part was, the room was yet to be cleaned, so I called the reception from the room and told the situation then lady said, "Sorry" but I had to...

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Helpful?
Thank Muhammad F
clarionronkonkoma, Webmaster at Clarion Hotel & Conference Center, responded to this review

Dear Guest, Thanks for your comments. I’m sorry that several issues, including actions by other guests, combined to make your stay less than desirable. We take real pride in offering the best possible guest experience, and I understand that we let you down. You can be sure we’ll do better for you next time. Nothing means more to us than...

Brooklyn, New York
Reviewed 29 October 2016

Spent night while attending funeral in area. Staff was very helpful (especially Mr Cossey) Rooms neat and comfortable. Relaxed with a cocktail at the great bar. Breakfast was A+. Would definitely recommend.

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Helpful?
Thank rnangels
clarionronkonkoma, Webmaster at Clarion Hotel & Conference Center, responded to this review

Dear Guest, Thanks for your kind comments. I’m so pleased that you would consider staying with us again, and I hope you have the opportunity to do that soon. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. I’m glad we could satisfy you, as we do so many others each day....

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Free Parking
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Banquet Room
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Clarion Hotel & Conference Center

Address: 3845 Veterans Memorial Hwy, Ronkonkoma, NY 11779-7643 (Formerly Holiday Inn)
Region: United States > New York > Long Island > Ronkonkoma
Price Range: $152 - $267 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Clarion Hotel & Conference Center 3*
Number of rooms: 289
Reservation Options:
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Also Known As:
Holiday Inn Long Island-Islip Airport Hotel Ronkonkoma
Holiday Inn Ronkonkoma
Ronkonkoma Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Clarion Hotel & Conference Center staff and other travellers.
7 questions
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Questions? Get answers from Clarion Hotel & Conference Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Far in the back, building C is quiet, eventhough it faces the airport, you never hear a plane”
K4905VVcarlh, 18 May 2017 | Read review
“the right side of the hotel is quiet”
ana1rose196, 7 Jan 2017 | Read review
“better to go to another hotel if you have a choice.”
mfayyazpk, 31 Oct 2016 | Read review
“No issues with room choices and accessability!”
carolad242, 26 Oct 2016 | Read review
“500 wing side best”
mitch907, 20 Sep 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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