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Hilton Westchester

Booking.comUS$179*
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14/05/2017 15/05/2017
1 room 2 adults 0 children
US$179*
US$179*
US$179*
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Hilton Westchester
Hilton Westchester
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557 Reviews from our TripAdvisor Community

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Showing 548: English reviews
LAKEWOOD, NJ, United States
Reviewed 19 March 2016

They left no coffee or sugar, only 1 towel, 1 soap, 1 shampoo. We had to ask 2 housekeepers to clean our room. It was past 3 and the room was not done. This was a very uncomfortable stay. We were very disappointed in this Hilton!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Maria M
Kai F, General Manager at Hilton Westchester, responded to this review

Thank you for sharing your observations. We have discussed these with the housekeeper and coffee service personnel as well.

Ithaca, United States
Reviewed 16 March 2016

We had many problems at this hotel. The room was as far from the front desk as you could be--at the end of a wing--and we had to walk back to the front desk twice to get key that would work properly. Once in the room, we immediately saw that the toilet was plugged with paper and nearly overflowing. It...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Gregg W
Kai F, General Manager at Hilton Westchester, responded to this review

We apologize for the less than perfect experience you had during your recent visit. We have addressed these issues and hope to welcome you back soon.

New York City, New York
Reviewed 16 March 2016

arrived to a very warm greeting by all staff members-- grounds and room were in very good condition and service was always prompt---buffet breakfast had very good assortment of food which was very good to the eye and tasty to the bud---dinner had a varied menu and was very delicious---swimming pool and hot tub was most refreshing--didn't use the excercise...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank irving s
Kai F, General Manager at Hilton Westchester, responded to this review

We pride ourselves on giving exceptional customer service and greatly appreciate your feedback. We hope to have you come back and stay with us again soon.

Woolwich, NJ, United States
Reviewed 12 March 2016

Staff was friendly. Lobby was very nice. Room Accommodations nice, Some Areas of the hotel are still a little bit dated. Love the texting feature for assistance. Hotel is a bit hidden back from things but beautiful campus. Need to have Taxis available when large groups break at the end of the day. We waiting for 30 mins for a...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Carol P
Kai F, General Manager at Hilton Westchester, responded to this review

We do enjoy a peaceful and magnificent setting for rest and relaxation. Look forward to welcoming you back soon.

Raleigh, North Carolina
Reviewed 11 March 2016

Just back from two week's worth of events at this place. The rooms were spacious and had the right amenities. The indoor pool was nice as well. I really liked the fire table outside, on a spring night. The fitness center was well equipped, and even had cooled towels, which were a nice touch, but they were also needed, in...

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Helpful?
Thank Mike W
Kai F, General Manager at Hilton Westchester, responded to this review

As the warm weather approaches the benefits of property and location become very obvious. spacious grounds and a relaxing atmosphere allow you to escape the everyday stress.

Brasilia
Reviewed 6 March 2016

I've picked up this hotel due to its location. I was surprised to see that hotel has also nice amenities (including an in door pool), a decent dinning place, and spacious rooms. Of course, none of these points would make sense if the staff wasn't welcoming and the rooms weren't well maintained and cleaned up. My family felt like we...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Eliasibe
Kai F, General Manager at Hilton Westchester, responded to this review

Rest and relaxation are critical to finding a hotel that feel like you are at a home away from home. We look forward to welcoming you back soon.

Rye Brook, United States
Reviewed 4 March 2016

Dirty rooms, the hotel layout is an absolute maze. Stay elsewhere at all costs. I had to go to 3 different rooms to finally find a clean room after calling ahead to advise of a late check in. The hotel sprawls out, so it takes forever to find your actual room if you are in a room on the 4th...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Joe S
Kai F, General Manager at Hilton Westchester, responded to this review

So sorry to learn of the difficulties you experienced and that the location of your room was anything but ideal. We offer rooms both close to the lobby and others that are closer to the meeting space and more remote to provide locations for everyone's needs. We do hope to provide you an opportunity to return and give us a...

Brattleboro, Vermont
Reviewed 24 February 2016

We spent two nights here because we had business in New York but wanted to break up the drive. The hotel is an older facility, but well maintained. Beds were comfortable, grounds are pretty. There's a nice downtown nearby with some good restaurants. We had no issues with noise, which was nice.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Abhayakara
Kai F, General Manager at Hilton Westchester, responded to this review

Glad to have provided you the needed oasis during your recent visit to the area. Its always great to find a hotel where you can relax and escape the extreme pressures that work and travel bring to the forefront.

Flemington, United States
Reviewed 23 February 2016

I was not happy with the staff! They could not be bothered! No one would help with my luggage. The 3 men literally just turned their backs! At least the man at the valet helped me load the car! This hotel needs signs to tell you where things are! The restaurant was very pricey but the food was good. My...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Ellen N
Kai F, General Manager at Hilton Westchester, responded to this review

Thank you for sharing your observations. We have addressed these items with our staff to make the necessary improvements and enhance the experience.

Franklin, Somerset, NJ, United States
Reviewed 22 February 2016

I had a very good stay. My only observation is that the bathroom did not have some of the basic items like shampoo & conditioner. I had to call housekeeping and ask for these items which were delivered immediately.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Rahul C
Kai F, General Manager at Hilton Westchester, responded to this review

Thank you for your kind words and insights about your stay so we can ensure each guest has a tremendous experience.

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The newly refreshed Hilton Westchester hotel is situated on 45 acres of lush woodlands in Rye, NY combining the relaxed setting of a resort with the flexibility of a full-service business hotel. Located just 6 miles east of White Plains, NY, 8 miles from Westchester Airport(HPN) and 25 miles to New York City. Free local shuttle service available. Newly refreshed guest rooms feel brighter and more relaxed with a complete rebuild. Guests will take pleasure in warm colors creating a residential feel for a home away from home. With improved sound insulation and Hilton Serenity™ Beds, a good night's sleep will come with ease. Contemporary amenities and elegant renovated bathrooms give the perfect start to the day. Take advantage of complimentary transportation to destinations including White Plains Airport, Rye Train Station, local businesses and downtown White Plains. We look forward to welcoming you to the Hilton Westchester hotel. ... more   less 

Additional Information about Hilton Westchester

Address: 699 Westchester Ave, Rye Brook, NY 10573-2821
Region: United States > New York > Westchester County > Rye Brook
Price Range: $231 - $393 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Westchester 3.5*
Number of rooms: 436
Reservation Options:
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Also Known As:
Hilton Westchester - Rye Brook Hotel Rye Brook
Hilton Rye Brook
Rye Brook Hilton
Hilton Westchester Westchester County/Rye Brook, NY
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Westchester staff and other travellers.
14 questions
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See all questions (14)

Questions? Get answers from Hilton Westchester staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room farther away from the pool; ask for a room with an in-room safe”
TrishaMD, 23 Mar 2017 | Read review
“away from elevators”
badbaruch57, 20 Mar 2017 | Read review
“Ask for a view of the woods or gazebo. Upgrade to a junior suite or a suite if you are able.”
PeterD849, 19 Mar 2017 | Read review
“Ask for a room with a view of the gazebo if you plan on spending much time in the room.”
FinanciallySavvy, 17 Mar 2017 | Read review
“Rye Wing near elevators facing woods.”
howardg864, 1 Mar 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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