Hampton Inn & Suites Saratoga Springs Downtown
View prices for your travel dates
About
The Hampton Inn & Suites Saratoga Springs is located in the heart of the charming downtown. Walk to dining for any budget, charming and unique shops and services as well as nightly entertainment. For convention attendees, the hotel is one block from the City Center. The Saratoga Race Course, Saratoga Casino and Raceway, Saratoga Performing Arts Center (SPAC), Skidmore, health spas and museums are all within two miles of our perfect location.
Whether you're traveling for business or pleasure, our 123 spacious rooms and studio suites which were refreshed in 2019, offer an exceptional stay in the most desired location in town. Our beautiful rooms and suites include complimentary breakfast, WiFi, microwave, refrigerator, safe, iron/board, hairdryer and a 42-inch LCD HD television.
The Hampton Inn & Suites Saratoga Springs New York hotel features 6 meeting rooms to accommodate up to 60 guests, a perfect fit for your next board meeting or conference.
Location
Reviews
- 1,637
- 322
- 72
- 21
- 28
- Filter
- English
I was very pleasantly surprised. I had read in advance about the Hilton CleanStay program, but when I arrived at the hotel I noticed just how seriously the staff was taking the whole situation. There were wipes and hand sanitizer available at various spots throughout the lobby and hand sanitizer available at every elevator entrance. Masks are also required in any public location (basically everywhere except your room). Breakfast is still being served, and you have the option to take it back to your room, or you can now sit in the dining room (adjustments have been made so that tables are farther apart). The pool is also open, but the hotel requires reservations to use it (a smart move in my opinion).
I was in the area early so I decided to try to see if I could check in. I was assisted by Savannah who couldn't have been friendlier or more helpful. She advised me that the head of housekeeping was inspecting the room for cleanliness (a new norm under the current situation) and invited me to hang around for a bit until it was ready. This reassured me that the hotel was doing all they could to keep us safe.
As for the hotel itself, the room was the cleanest I've had, a true testament to housekeeping. I had a room with a balcony that overlooked Broadway, and the balcony was an impressive size, and the room was comfortable.
Parking is free but you need a room key to enter the garage. You can also use Hilton's Digital Key here (an app on your phone that will unlock doors and the parking garage), which I used for the first time and was very impressed with.
The location is excellent -the shops and restaurants of Broadway are only a few steps away, and Congress Park is a short walk as well. Saratoga Race Course wasn't open during my stay, but it is about a mile to the East, either a 30 minute walk or a 5 minute drive.
I definitely recommend the Hampton Inn Saratoga Springs, not only for the cleanliness , but for the helpful and friendly staff, the location, and the comfortable rooms!
A large variety of shops and restaurants are within comfortable walking distance. A good breakfast was safely served. Check out was easy and we look forward to returning.
The complementary breakfast is really good and the staff attending are really accommodating. I forgot my nondairy creamer and was telling my mom I had to run back up to the room and Nikki, overheard me and said "no need I'll get you some almond milk." She was really pleasant. The pool and hot tub area are beautiful too. The room was clean and had plenty of room for us to spread out. Really love this hotel. Sleep quality on New Years Eve was a little off, but it was to be expected due to the central location of the hotel, a lot of street noise. Next night very peaceful.
The air conditioning unit in the room sounded like a jet engine. I requested maintenance to fix it as it was too loud for us to sleep. The woman who came to look at it claimed it was fine and all the units in all the rooms were as loud. When I mentioned that it was obvious that the filter hadn't been cleaned in a while ( I could see the gunk on the screen), I was told that it was just cleaned.
The toilet seat was clearly broken as it completely lifted off the base. We requested that it be fixed which never happened during our stay.
The breakfast was sad, dried out eggs with limited sides. The staff was extremely efficient about removing all traces of food at 10AM and at times even earlier.
Housekeeping is by request only, so don't expect your bed to be made up or the room tidied.
The staff answered our questions promptly but grossly incorrectly. We were told that they couldn't split the bill on two credit cards which appears to be incorrect. After returning from the Jazz Festival late one night we asked if there was a restaurant open in town and the staff member on duty had no clue.
Overall we were grossly disappointed in our stay here and will look for other accommodations in the future.
Room was a very spacious room with a king size bed, couch, coffee table, desk, and a refrigerator that had a separate freezer, not one of those tiny freezers. Large spacious bathroom with shelves built into the wall to put your things. Another great thing they have is inside parking which was wonderful since it snowed. Beautiful pool, hot tub, lobby and great breakfast. Only a block away from all the little stores.
I love raspberry cookies and the chef made us a small tray of them gift wrapped and delivered them to our room with another beautiful anniversary note card. This hotel staff really make our anniversary even more special.
We were supposed to stay in Albany next month and changed our reservation to this wonderful hotel.
A special thank you to the staff of the Hampton Inn & Suites in Saratoga Springs Downtown.
"Free on-site garage parking. Some rooms have balconies. Great location, walking distance to all the main attractions downtown."Read full review
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing