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Longfellows Hotel, Restaurant, and Conference Center

500 Union Ave, Saratoga Springs, NY 12866-6426
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Traveller (61)
Room & Suite (17)
Dining (5)
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#7 of 35 hotels in Saratoga Springs
We specialize in making the everyday exceptional; providing outstanding service; and offering an experience you will treasure. Located one mile from the Northway, we are nestled on the countryside just minutes from downtown Saratoga and away from the hustle and bustle. We pride ourselves on offering a relaxing, stress-free environment where we get to know our guests by name. We’ll take care of your dinner reservations, shuttle you to and from town and remember your favorite paper. We offer spacious guest rooms, luxurious lofts and executive suites with numerous amenities to provide all the comforts of home. At our adjacent restaurant, you’ll enjoy award-winning cuisine and a wine list that’s earned Wine Spectator’s recognition for over eight years. Please be advised that menu items and prices are subject to change based on market prices and at Chef's discretion.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Free shuttle or taxi services
Business Centre with Internet Access
Conference facilities
Non-smoking hotel
Bar / lounge
Breakfast buffet
Shuttle bus service
Banquet room
Meeting rooms
ATM on site
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Room features
Air conditioning
Room service
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
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523Reviews4Q+A100Room tips
Traveller rating
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Popular mentions
Jen wrote a review Apr. 2021
1 contribution
Paid for a one night stay in the loft. When we checked in aside from the random pubic hair on the bed we also noticed the rooms were freezing. The heat was broken and blowing out only cold air so it was 64 degrees in the room and dropping. Sink in bathroom was broken and filled with water when I washed my hands. This was within the first ten minutes. We let the front desk know and left for a couple of hours. Came back and both issues were fixed. Or so we thought. No. The heat was now on full blast and the thermostat that was set to 68 remained between 84-90 during a sleepless sweat dripping night since we were told maintenance would look at it in the morning along with the broken hot water faucet. We only had hot water if we turned the handle all the way to hot in the shower and then had the lowest water pressure I’ve ever experienced...imagine a light mist being better in the rain. We didn’t ask for a thing back, just mentioned everything upon checkout and was told the general manager Jamie would get in touch with me because it was unacceptable what we dealt with. Never heard from Jamie and I reached out to her 3 times. So if you want to take a chance and get screwed over, stay here. This was our 7th visit and each time it’s gotten exponentially worse. And good luck if you choose the ground floor suite. The mildew is phenomenal and the nests of spiders that invaded our stay on a separate occasion was a dream come true. Much better places to stay with better upkeep. Sanitizing isn’t a deal here.
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Date of stay: April 2021Trip type: Travelled as a couple
scott j wrote a review Mar. 2021
1 contribution1 helpful vote
First time out of our home due to covid. Had come here many times but things went downhill fast. Checked in and and here this loud noise coming from the interior walls. Finally found that the toilet would not stop filling. Every ten min. I had to manually turn off the toilet water so we could hear the tv. The chair and sofa looked like they came from a garage sale. We were curious about getting coffee for the morning and called the desk. She said to use the coffee machine in the room. I told her we found a used coffee filter that had been in the machine for quite some time. So she said to come down in the morning and they would give us some coffee. Came down and was greeted by a unfriendly man who said we don't give coffee due to covid. Twice. Well we gave up My wifes dinner was awful and they gave it to us for free. The menu was shortened like crazy. Our fault for not looking at it before we booked. All in all is was not good at all. It used to be a top notch place, not anymore BE CAREFUL.
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Date of stay: March 2021
Sleep Quality
Room Tip: Stay out of first floor, to much noise from upstairs
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1 Helpful vote
Justin N wrote a review Jan. 2021
Kingston, New York1 contribution
So here’s my experience at Longfellow’s I booked the romance package deal It was 295 I was going to stay two nights I’ll get champagne on arrival cold champagne chilled champagne on arrival and chocolates on arrival and a voucher for two up to $90 at the restaurant.Excluding alcohol and tip it was only for food They charged me $115 for deposit online which is fine I paid that. I called ahead before check in to pay the remaining balance of like 180 or 190 I can’t remember which one but yeah I paid that so I wouldn’t have to pay anything else and I have enough to worry about. I talked to Paige who is the receptionist at a time and she had told me that the only thing I would have to pay for on check out was the taxes and if there was any overages on the restaurant dinner bill from the night before over the $90 OK that’s fine that’s great I asked her how much will the taxes be for the whole stay ...like how much they usually go for and she’s like $30 OK that’s fine I can pay that and check out. Also they took a deposit and it will be back on when you check out you pay your taxes. come to find out the room that was available at the time wasn’t available or some thing and I switched rooms so we switch rooms and got a different room room 206 which is OK it was hard to find had to drive around the parking lot a couple times to find the entrance to get into it because it’s in the other building where the restaurant is located . we get into the room the room of course with anything doesn’t look as good as it does on the videos I bring my girl and I show her the champagne which was warm in water chocolates I could’ve bought at Stewart’s down the road. the room was nice but lackluster. Also, I called and told Paige I was gonna check in around 9 it was gonna be a late check in on Friday so we weren’t gonna be able to have dinner that night can we have it for Saturday night she said yes I’ll make the voucher for you for Saturday. So I’m like great this is gonna be our weekend wake up will have a continental breakfast which was included in the price and everything and then tomorrow night during the day will go to Saratoga walk around your house and go down downtown be great come back to the hotel have candle light romantic dinner as advertised. ...have a relaxing night in the Jacuzzi everything is going to be great ..... so Saturday evening I make the phone call to reserve a spot at the restaurant for dinner come to find out a guy on the phone I didn’t get his name he says the restaurant is not taking reservations but you can order it to your room ......really? So I broke it to my girlfriend that we were staying in for the night the whole point of coming out is going to get dinner and all that so I’m a little tickedSo we order food that took about an hour to get it you could tell the food is been sitting out for a minute because it was dry and a little cold wasn’t that fresh the food though was amazing. if I had to eat the food in the restaurant fresh from the kitchen it would’ve been amazing flavors were great everything was great the hostess took my order great she was courteous and attentive they did forget my silverware am Our drink but she brought it right back up so that was taken care of. So Sunday morning I wake up early go to check out and the gentleman that was at the counter says yes your card was the Declined for $160 and we’re gonna need payment for that. No no. No all I would have to pay is the $30 taxes because I didn’t go over on my voucher I shouldn’t have any other charges what are the charges for why “you stayed an extra night no I stayed for two nights “because that’s what they charged me $100 a night and the extra difference between 295 was the romance package. I explained I don’t have 160 I don’t know what to tell I can pay the taxes that it like I was billed for originally. Phone rings the clerk says ok we will handle it on our end. I ask ok do you want me to pay the taxes he said no . Ok I will notify my bank and dispute all the charges. So wake up from a nap Sunday around 2In the afternoon from the Saratoga Police Department regarding my stay at Longfellow’s come to find out him that I need to pay the outstanding balance and I’m gonna be charged with a misdemeanor of theft of services are you kidding me. I explain what happened to the officer show him proof email him my receipts of them charging me for two nights $230 then he looks at it on the website he sees what the discrepancy is he understands my point of view . he understands their point but he can’t do nothing but follow through with the charges .. but if they wanna press charges they can do so I just have to do my job and follow through with that understandable not mad at you I can’t believe this is what you have to do is waste your time on so I agree to pay the 120 or whatever the charge is In a week. So in order to avoid a criminal charge I have to pay the 120 and then disputed through my bank or courts this was my anniversary weekend this was the romance package that I got from them. Welcome to Saratoga Springs.
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Date of stay: January 2021Trip type: Travelled as a couple
Tracey P wrote a review Jan. 2021
Troy, New York5 contributions
This is a great hotel. Staff is friendly and attentive. Restaurant is very nice. Whether you are local and looking for a getaway or coming in to town, I highly recommend Longfellows. May not have the fancy bells and whistles of the newest chain, but it has a spacious, comfortable room. Large bathroom with a great jetted tub and a separate shower. Paired with wifi and continental breakfast, you have everything you need for a relaxing stay. Appears secluded but close to everything you might want or need.
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Date of stay: January 2021
Room Tip: Avoid 110 due to noise.
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Elaine M-V wrote a review Jan. 2021
5 contributions1 helpful vote
Don't stay in room 120! My husband and I just needed a nice getaway for my birthday and to get out of the house! At first, we thought the noise was just thin walls and people showering or flushing the toilet. Nope, it went on randomly all night long. So loud that it like shook the room. We didn't sleep. I so regret not changing rooms, but in the middle of the night, you kind of feel trapped. I spoke with the general manager, Jamie, about it in the morning. He never apologized. In reading the other reviews, I am thinking they know about it but don't really care. Very disappointed. We travel so rarely now~the least you want in a hotel is to be able to sleep. We won't return.
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Date of stay: January 2021
US$135 - US$397 (Based on Average Rates for a Standard Room)
longfellows hotel, restaurant, hotel saratoga springs, longfellows hotel saratoga springs
United StatesNew YorkSaratoga Springs
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Frequently Asked Questions about Longfellows Hotel, Restaurant, and Conference Center
Which popular attractions are close to Longfellows Hotel, Restaurant, and Conference Center?
Nearby attractions include Saratoga Spa State Park (5.8 km), Saratoga Olive Oil Company (5.1 km), and Glen Falls (5.3 km).
What are some of the property amenities at Longfellows Hotel, Restaurant, and Conference Center?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at Longfellows Hotel, Restaurant, and Conference Center?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Longfellows Hotel, Restaurant, and Conference Center?
Yes, free parking is available to guests.
What are some restaurants close to Longfellows Hotel, Restaurant, and Conference Center?
Conveniently located restaurants include 15 Church Restaurant, Osteria Danny, and Scallions.
Are there opportunities to exercise at Longfellows Hotel, Restaurant, and Conference Center?
Yes, guests have access to a fitness centre during their stay.
Does Longfellows Hotel, Restaurant, and Conference Center offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Longfellows Hotel, Restaurant, and Conference Center?
Many travellers enjoy visiting Ulysses S. Grant Cottage National Historic Landmark (14.7 km), Saratoga National Historical Park (14.9 km), and Saratoga Monument (11.7 km).
Is Longfellows Hotel, Restaurant, and Conference Center accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.