Stayed here for a night the room reeked of cigarettes almost unbearable and terrible night sleep because of the smell, room stated non smoking but there was cigarette butts on the ground, the room had not been cleaned there was dirt all over the ground..... I can’t believe such a convenient motel to downtown was so horrible.... I would never stay here again and never wish anyone stay in this Awful motel
We had to pull two friends out of this motel because their room was infested with cockroaches. They were teaming over the plumbing, and over the carpets. Luckily we were able to bag their luggage and keep it outside overnight while temperatures plumeted to minus 20, and hopefully did not transport any of these critters home. Stay away.
What a Dump! It should be called the "Roach Motel". My husband and I was passing through and eveywhere else was booked up on a Saturday night so we found this motel. We should have stayed in our car, if it wasn't the middle of February🤔 Bed covers has mildew all over it, the mattress has yellow stains all over it, the bathroom is from the 60's and did I mention roaches. Big suckers too. We slept with the light and tv on cause we're creept out.
When I called to reserve 4 nights the man hung up on me. When I called back I asked "did you hang up on me?" and he said "yes, we are extremely busy. Call back tomorrow or don't call back." He hung up on me again. I was flabbergasted.
I made a reservation for the Community Court Motel using the link on the motel's website. My plans were tentative, so I was careful to look for hotels that allowed free cancellation. The reservation page said "If the booking is canceled before 11:30 PM, 7 day(s) before check-in it is free of charge." I made a reservation for two nights, and my confirmation email stated the same cancellation policy. My plans later changed, so I emailed the motel to cancel my reservation, and I reserved a return email confirming my cancellation. This was still 45 days in advance of the reservation. Two months later, I see that I've been charged for the full amount of the reservation. I called the motel to ask for a refund, and they refused. They won't even allow me to send them my confirmation email, which clearly states the cancellation policy. First they said that it was their policy to charge for a single night no matter what. Not only is this contrary to what was written in my confirmation email, but it also doesn't explain why I was charged for both nights. Then they said that cancellations were only free if made 30 days in advance. Again, not only is this explicitly contradicted by my confirmation email, but it also doesn't explain why I was charged after cancelling 45 days in advance. These people have been extremely rude, and they have repeatedly lied to me. It's fraud, pure and simple. Do not visit this place.…