Holiday Inn Saratoga Springs, an IHG hotel

Holiday Inn Saratoga Springs, an IHG hotel

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Rest and recharge or get to work in our spacious rooms
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Holiday Inn Saratoga Springs, an IHG Hotel
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Avg. C$394 /night, 11/2 - 11/3
C$394
per night
C$277
per night
C$160
per night

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About

4.0
#9 of 30 hotels in Saratoga Springs
4.7 of 5 bubbles
Location
3.9 of 5 bubbles
Rooms
3.9 of 5 bubbles
Value
4.3 of 5 bubbles
Cleanliness
4.3 of 5 bubbles
Service
4.2 of 5 bubbles
Sleep Quality
Top Ranked Saratoga Springs Hotel with multiple pools and local shuttle. Come experience a memorable stay with first class amenities at our hotel in the historic district of Saratoga Springs. Lodging with us means that you're within walking distance of shopping, restaurants and the Saratoga Springs City Center, our city's convention center. We are conveniently situated off I-87, offering complimentary local shuttle service within five miles. Whether business or pleasure brings you to Saratoga Springs, our hotel is ready to meet your needs. Complimentary amenities include free Wi-Fi access, Fitness Center, heated outdoor pool (seasonal), indoor pool, and free parking. Lodging at our Holiday Inn® Saratoga Springs hotel means that you will be centrally located on Broadway near many attractions. We are within walking distance of the Saratoga Race Course and Downtown Saratoga. Our team can cater any event at the Canfield Casino, also an easy walk from our hotel.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Bicycles available
Canoeing offsite
Kids stay free
Secured parking
Wifi
Pool / beach towels
Indoor pool
Outdoor pool
Heated pool
Restaurant
Breakfast buffet
Kids' meals
Outdoor dining area
Special diet menus
Vending machine
Babysitting
Children's television networks
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Free shuttle or taxi services
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Shared lounge / TV area
Sun deck
ATM on site
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Room features
Allergy-free room
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Bath / shower
Room service
Safe
Telephone
Wardrobe / wardrobe
Iron
Private bathrooms
Wake-up service / alarm clock
Microwave
Refrigerator
Flatscreen TV
Complimentary toiletries
Hair dryer
Room types
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Family
Mid-range
Languages Spoken
English
Hotel links

Location

232 Broadway, Saratoga Springs, NY 12866
658Reviews12Q+A100Room tips
Traveller rating
  • 278
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  • 36
  • 32
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Detailed Reviews
Deborah W wrote a review Aug 2023
5.0 of 5 bubbles
I had a wonderful stay at the Holiday Inn in Saratoga Springs for the 2nd year. While the hotel is older, it is meticulously kept, with plenty of staff to accommodate your every need. The buffet breakfast is amazing with so many choices, along with a chef to make omelets from scratch. The pool( both indoor and outdoor) are so welcoming after a day at the track. A lovely bar, as well as an outdoor fire pit offer a great place to relax and unwind. The location is ideal to walk the town, and a free shuttle is available for further destinations. I would highly recommend this hotel.
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Date of stay: August 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Owner at Holiday Inn Saratoga Springs, an IHG hotel
Responded Aug 7, 2023
Dear DeborahwE974ND, We are so glad to hear that you had a wonderful say with us. We appreciate your glowing review of the multiple accommodations and amenities our hotel has to offer. We value you as a guest and thank you for choosing to stay with us for a 2nd time. We hope to have you back for a 3rd time next year. Sincerely, Kevin Tuohy General Manager
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WatTedzegt wrote a review Mar 2020
Rotterdam, The Netherlands
+1
5.0 of 5 bubbles
For the fourth time I was staying in this hotel. After a very long travel I was welcomed by Dan from the Frontdesk. Dan made me feeling very welcome and after such a long travel a super friendly and professional welcome is fantastic ! The room was good and clean as I was aspected. The Housekeeping treated me very good and they understand their job. I want to say that for me Dan from the Frontdesk is the employee of the year, but I really don’t want to forget the Housekeeping. Thank you !
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Date of stay: March 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from KevinTuohy, General Manager at Holiday Inn Saratoga Springs, an IHG hotel
Responded Mar 16, 2020
Thank you so much for taking the time to share positive feedback! We at the Holiday Inn know how fortunate we are to have Dan on our team (he has been employed at the hotel for over 20 years!). We will be sure to share your insight with both he and our housekeeping team as we thank them for a job very well done. Please come visit us again soon!
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the hoo wrote a review Aug 2021
Murfreesboro, Tennessee
5.0 of 5 bubbles
Fantastic location. Clean, comfortable hotel. Restaurant/bar on site but also a short walk to bustling downtown with many restaurants, shops, pubs, etc. Complimentary shuttle was a tremendous benefit for horse racing fans and diners alike. We’ll be back!
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Date of stay: August 2021Trip type: Travelled with family
Room Tip: Park the car and walk to downtown. Utilize the shuttle for the race track - drops you 100’ from...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kevin Tuohy, Owner at Holiday Inn Saratoga Springs, an IHG hotel
Responded Aug 29, 2021
Thank you so much for taking the time to share favorable feedback! We truly enjoyed accommodating you and are ecstatic that you found the hotel to be clean and comfortable and that you were able to take advantage of our complimentary courtesy shuttle. Please visit us again very soon!
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ChubbaHill wrote a review Oct 2022
Huntington, New York
2.0 of 5 bubbles
A welcoming lobby, good location and appealing looking restaurant in the lobby and convenient access to downtown and its many offerings. Check in was friendly and pleasant.
Upon checking in we were advised that housekeeping is by request only. Is this the new normal post-Covid? When traveling and paying to stay at a hotel I don’t believe basic housekeeping services are asking too much. As it happens, we requested additional towels from the front desk and after waiting roughly 2.5 hours I looked outside out room and the requested towels were on the floor of the public hallway. Not only is that poor service but it is fairly disgusting that towels be placed in a hallway that countless people walk on.
The room was another disappointment. The carpet had clearly not been vacuumed, the chair and ottoman were stained and filthy, the toilet is not well anchored to the floor and rocks when sat on, broken tiles in the shower, shower head squirts water from the threads connecting to the wall and more.
I travel frequently and understand that properties experience challenges and perfection is an unreasonable expectation but this hotel seems to have focused on what can be seen prior to checking in and ignoring the rooms. Our room appears to be years past any reasonable update cycle.
Sorry Holiday Inn but I will not be returning.
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Date of stay: September 2022
2.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
2.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at Holiday Inn Saratoga Springs, an IHG hotel
Responded Oct 4, 2022
Thank you for taking the time to let us know about your stay. It is great to see that you found our location convenient for your needs and liked our delicious on-site food and beverage options. Please know we want to ensure every guest receives a clean, comfortable room and has any requests met in a timely manner. We sincerely apologize this was not your experience and will speak with our team regarding your comments so we can work to address the issues you have mentioned. Thank you for your feedback, and we wish you pleasant future travels. Kind Regards, Charles Food & Beverage Director
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caitlinelliott84 wrote a review Sep 2021
Ridgefield, Connecticut
1.0 of 5 bubbles
My friend and I stayed here during a very popular weekend (Dave Mathews was playing) and were charged over $700 and $600 for our rooms respectively. For one night. If this isn’t hotel price gouging I don’t know what is. I travel a lot for work and this was an absolute joke. The room smelled of smoke, the bathroom was disgusting and the curtains didn’t close completely. Shameful.
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Date of stay: September 2021Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kevin Tuohy, Owner at Holiday Inn Saratoga Springs, an IHG hotel
Responded Sep 21, 2021
Thank you for your candid feedback, Caitlinelliott84. We are grateful for the constructive criticism. Hotel room rates in the Saratoga Springs area certainly increase a great deal during high demand dates (such as the Dave Matthews Band performances at SPAC). That said, there is no excuse for the room to have had an unpleasant odor or for the bathroom to be anything other than pristine. We will certainly address those issues with our housekeeping team. I can assure you that your experience was an aberration and is absolutely not the norm at this hotel. Saratoga Springs is a wonderful area to visit all four seasons and you will find that the hotel room rate decreases substantially when there are not special events in town (and outside of the racing season). Please choose to stay again this fall so that you may enjoy all that Saratoga has to offer (at a far lesser room rate!).
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Suzanne H wrote a review Sep 2021
5.0 of 5 bubbles
Kim the manager went above and beyond to accommodate our large hockey group that stayed the weekend, as well as make sure us hustling parents got fed! Matt was also terrific, another manager. A huge group of 12 year old boys and exhausted parents were very pleased. Their professionalism and helpfulness was extremely appreciated.
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Date of stay: September 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kevin Tuohy, Owner at Holiday Inn Saratoga Springs, an IHG hotel
Responded Oct 2, 2021
Thank you so much for sharing such candid and positive feedback. We are delighted that you found your stay to be so enjoyable. Please visit us again very soon!
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LaurieMcL59 wrote a review Jan 2020
Montreal
5.0 of 5 bubbles
This hotel is a stone's throw from lovely Congress Park (is even an entrance to the park from the parking lot), and so just a short stroll to the main attractions of lovely Broadway (shops, bookstores, cafes, bars, restaurants, art galleries). The indoor pool is warm, clean, large enough for laps and open long hours - yeah! Rooms are clean, beds and bedding (including great pillows) are very comfy. Being an IHG rewards member, I was pleasantly surprised to have been upgraded to a suite - woo-hoo! Everyone seems to like their job, and do it well. We will be back!
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Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from KevinTuohy, General Manager at Holiday Inn Saratoga Springs, an IHG hotel
Responded Jan 18, 2020
Reading your review absolutely made our day! Receiving reviews such as this makes our hard work seem incredibly worthwhile. We truly can not thank you enough for sharing the positive feedback! We very, very sincerely hope to see you again in the near future.
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P-TJ-Mc wrote a review Jul 2024
Boston, Massachusetts
+1
5.0 of 5 bubbles
Very clean and dog friendly hotel with restaurant and bar on location. EV chargepoint across the street. Staff are professional and friendly. We stayed in a king suite on the 4th floor which had jacuzzi bathtub and separate full shower. A.C. was great. Restaurant and Bar hours were exceptionally good.
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Date of stay: July 2024Trip type: Travelled as a couple
Room Tip: Parking is free, but can become full.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Owner at Holiday Inn Saratoga Springs, an IHG hotel
Responded Jul 2, 2024
Thank you for choosing Holiday Inn Saratoga Springs. Our team is delighted you received friendly service and enjoyed our clean room. We take pride in providing a phenomenal stay for our guests, and we appreciate your feedback. It was our pleasure to host you, and we hope to see you again for another memorable visit. Sincerely, Kevin Tuohy General Manager
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Navigate268168 wrote a review Aug 2023
Manhasset, New York
4.0 of 5 bubbles
We spent 2 nights at the holiday inn. The staff were pleasant and helpful offering us free race track tickets at check in which we gladly accepted. I love that they offer a shuttle to and from the race track and to local restaurants even though it is in walking distance of town. They have a nice lobby area that made it easy for our group of 6 to meet up and a bar that was open late which we visited after dinner before going up.
The only downfall was the room. Although the bed was comfortable the room is dated and a little musty. Update the rooms and this place is a home run.
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Date of stay: July 2023
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Owner at Holiday Inn Saratoga Springs, an IHG hotel
Responded Aug 23, 2023
We enjoyed having you as our guest at Holiday Inn Saratoga Springs. While the room decor wasn't quite your preference, it's wonderful knowing you appreciated our convenient location, free race tickets, and reliable shuttle. Thank you very much for letting us know about your experience, and we hope to welcome you back soon. Sincerely, Kevin Tuohy General Manager
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hiker1963 wrote a review Apr 2023
Killington, Vermont
5.0 of 5 bubbles
Beautiful hotel. The front desk staff was friendly and helpful. Pet friendly with reasonable pet fee. They even provide food bowls which we didn’t need but it was still nice and made us and our pet feel welcome. Located right in town. Stopped there on way home but hope to come again as a destination.
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Date of stay: March 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at Holiday Inn Saratoga Springs, an IHG hotel
Responded Apr 4, 2023
We were delighted to welcome you and your pet to Holiday Inn Saratoga Springs. Our team is honored to have impressed you with our friendly hospitality and desirable location. The pleasure was all ours, and we're already looking forward to your next stay! Sincerely, Kevin Tuohy General Manager
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…
Answer from Kevin T
Saratoga Springs, New York
I am terribly sorry for the delay in responding to your inquiry. I just received notification of your question today. Each room is indeed equipped with a refrigerator. We do not offer complimentary breakfast. We hope to accommodate you soon!
Answer from bluesmama11
Castleton On Hudson, New York4,183 contributions228 helpful votes
I don't recall a hot tub, but can't be sure..they have both an indoor and outdoor pools and hours are typical for most hotels, I think open around 6 and close at 10:00 but check with hotel...by the way, I never had had a problem with hotel hot tubs, but that's my personal experience.
schock458 asked a question Apr 2017
Elgin, Illinois2 contributions2 helpful votes
Is there a shuttle service to the racetrack?
Answer from General Manager
Saratoga Springs, New York1 contribution
Thank you for your inquiry. Yes. We have complimentary shuttle service to the thourobred race track.
P-TJ-Mc wrote a tip Jul 2024
Boston, Massachusetts13 contributions2 helpful votes
5.0 of 5 bubbles
"Parking is free, but can become full."
Read full review
the hoo wrote a tip Aug 2021
Murfreesboro, Tennessee3 contributions
5.0 of 5 bubbles
"Park the car and walk to downtown. Utilize the shuttle for the race track - drops you 100’ from the entrance gate."
Read full review
Bernard L. Fontaine, Jr. wrote a tip Jul 2021
Monroe, New Jersey2,295 contributions437 helpful votes
4.0 of 5 bubbles
"Parking is somewhat limited but there is an overflow parking area down the street."
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James Andritsch wrote a tip Nov 2019
Ballston Spa, New York2 contributions
1.0 of 5 bubbles
"Get one far away from the elevator."
Read full review
Rhonda P wrote a tip Mar 2019
Adams Basin, New York138 contributions96 helpful votes
3.0 of 5 bubbles
"Not sure all rooms have thin walls it seems"
Read full review
…
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PRICE RANGE
C$194 - C$348 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn saratoga springs hotel saratoga springs, saratoga springs holiday inn
LOCATION
United StatesNew YorkSaratoga CountySaratoga Springs
NUMBER OF ROOMS
168
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Holiday Inn Saratoga Springs, an IHG hotel - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about Holiday Inn Saratoga Springs, an IHG hotel
Which popular attractions are close to Holiday Inn Saratoga Springs, an IHG hotel?
Nearby attractions include Congress Park (0.3 km), Saratoga Springs History Museum (0.3 km), and Thirsty Owl Outlet and Wine Garden (0.3 km).
What are some of the property amenities at Holiday Inn Saratoga Springs, an IHG hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Holiday Inn Saratoga Springs, an IHG hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Saratoga Springs, an IHG hotel?
Guests can enjoy an on-site restaurant, a lounge, and an outdoor dining area during their stay.
Is parking available at Holiday Inn Saratoga Springs, an IHG hotel?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Holiday Inn Saratoga Springs, an IHG hotel?
Conveniently located restaurants include Thirsty Owl Wine Bar and Bistro, El Mexicano, and Three Vines Bistro and Bar.
Are there opportunities to exercise at Holiday Inn Saratoga Springs, an IHG hotel?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Is Holiday Inn Saratoga Springs, an IHG hotel located near the city centre?
Yes, it is 0.9 km away from the centre of Saratoga Springs.
Are any cleaning services offered at Holiday Inn Saratoga Springs, an IHG hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Holiday Inn Saratoga Springs, an IHG hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Holiday Inn Saratoga Springs, an IHG hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
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