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Hilton Garden Inn Saratoga Springs

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Hilton Garden Inn Saratoga Springs
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617 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Saratoga Springs
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Showing 614: English reviews
Adirondacks, New York
Level Contributor
232 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 3 weeks ago via mobile

I was in town for a conference. Upon arrival to the location I was greeted by the front desk man and he was very friendly and welcoming. The lobby is clean and well lighted, but beyond that, the hotel is clearly aged and worn. The elevator to my room had dirty carpets and a musty smell. The room was relatively... More 

Helpful?
Thank KylersKL
Management response:

Thank you for the feedback regarding your recent stay. I'm happy to hear of your excellent arrival experience. I apologize for the challenges you experienced with your room and I'm sorry it detracted from what could have been a great experience with us. We look forward to welcoming you back in 2017 as we unveil our fully renovated guest rooms. More 

Great Neck, United States
1 review
Reviewed 30 October 2016

From the moment I entered, I was greeted with a friendly hello and welcome. My room was absolutely ready and clean. It was a very nice place to relax after a long day of conferences at the Saratoga Hilton. Thank you and I will return possibly for leisure time!

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Cindy Z
General M, General Manager at Hilton Garden Inn Saratoga Springs, responded to this review

Thank you so much, we are thrilled that you had such a great time! I know I speak for my entire team when I say that your review reaffirms why we are in this business. We take pride in providing exceptionally clean rooms. Please let us know when you are returning so that we may provide you another great stay! More 

Satatoga new york
1 review
Reviewed 26 October 2016

Would not stay here again. Over priced. Rooms were dirty. Shower grout was brown. Sealings cracked. Lock busted on door. Pool was an ice bath. Place smelled like an old bowling alley, stale smoke and sweaty feet. Thought the elevator was going to get stuck more than once. Stayed in better less expensive, cleaner, nicer hotels on the ocean in... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank mpZ2410RT
Rochester, New York
2 reviews
Reviewed 25 October 2016

Nice hotel, good location. Free parking and internet. Breakfast was $10 but I did not eat at hotel. Room was clean and bed comfortable. There is a restaurant but I didn't eat there. All in all it is a nice comfortable hotel.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Squeak64
General M, General Manager at Hilton Garden Inn Saratoga Springs, responded to this review

Squeak64, Thank you for providing your feedback while visiting us. We appreciate your time and feedback. We strive for five star service and we would be honored if you would give us the opportunity to host you again so we can ensure your stay is exceptional. More 

Gananoque, Canada
1 review
Reviewed 25 October 2016

Very nice hotel all around. We actually booked there because they still had smoking rooms .... although they won't be for long ..... but the staff were absolutely excellent bar none .... we felt very welcomed and rather than being business like they were very friendly and nice and we had a few laughs .... and were helpful in suggesting... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Heather L
General M, General Manager at Hilton Garden Inn Saratoga Springs, responded to this review

Heather L, Thank you for taking the time out of your schedule to review your most recent stay with us. I am thrilled you had such a wonderful time! Thank you for recognizing our great staff. I will be sure to let them know that their hard work and efforts did not go unnoticed. Thank you again for your great... More 

Fair Haven, Vermont
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 24 October 2016 via mobile

My husband came over to Saratoga for our wedding anniversary this past weekend and decided to stay here. Upon checking in we were met by a extremely friendly staff member who was fast in checking us in and making sure we had everything we need. Our room was perfect & we had delicious fruit and champagne delivered to our room... More 

Helpful?
Thank Kristine P
General M, General Manager at Hilton Garden Inn Saratoga Springs, responded to this review

Kristine, Thank you for taking the time out of your schedule to review your most recent stay with us. I am thrilled you had such a wonderful time! Thank you for recognizing our great staff. I will be sure to let them know that their hard work and efforts did not go unnoticed. Thank you again for your great review.... More 

Valley Stream, United States
1 review
Reviewed 24 October 2016

Nothing "frilly" or luxurious about this hotel, just a decent, clean, comfortable place to stay. Great for business travel. Has pool, fitness center, and accommodations for breakfast, lunch, and dinner. I was disappointed that the hotel did not offer complimentary breakfast as a part of their gov't rate, many other hotels in the area did. Staff are friendly and welcoming.... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Sharon R
General M, General Manager at Hilton Garden Inn Saratoga Springs, responded to this review

Sharon, thank you for your four star review. Our goal is to provide you with clean, comfortable rooms at a reasonable price. We take pride in being the best quality hotel that our customer love. Our deepest thanks for taking the time to share your comments. We would love to have the opportunity to have you return to have five... More 

New Windsor, New York
Level Contributor
3 reviews
3 hotel reviews
Reviewed 19 October 2016

This is a great hotel to stay at when visiting Saratoga Springs. Location is close to the city center, shops and restaurants. Our room was clean and comfortable. The staff was friendly. We plan on staying here again.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 354deidrem
General M, General Manager at Hilton Garden Inn Saratoga Springs, responded to this review

Thank you for your great review. We are glad that you enjoyed your stay and the location. We welcome you back to visit us again. More 

sherborn, ma, United States
1 review
Reviewed 19 October 2016

Clean, comfortable, friendly staff. Convenient location, but not in the hustle-bustle of downtown. Nothing fancy, but bright & pleasant. Not a destination, but a good base for those who simply want a good place to retire to at night.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Peter B
General M, General Manager at Hilton Garden Inn Saratoga Springs, responded to this review

Peter B, Thank you for taking the time out of your schedule to post a review regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We hope to have the... More 

Colchester, United States
1 review
Reviewed 16 October 2016

Hotel was OK, a bit on the pricey side. Room was clean and comfortable but anticpated a few more ammentities. Also tehy touted a complimenatry breakfast to HHonors emmbers but charegd fro hot buffet which is bogus.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Robert B
Management response:

Good morning and thank you for taking the time to provide us with your feedback. Please message me directly at Kevin.hurley@whitelodging.com so we can review your reservation details and follow up with you. More 

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Amenities

Highlights
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Welcome to the newly-renovated Hilton Garden Inn Saratoga Springs hotel in the beautiful historic town of Saratoga Springs, New York. This Saratoga Springs hotel is ideally located one mile from Downtown Saratoga Springs, Saratoga Race Course, Saratoga Gaming & Raceway and Saratoga Spa State Park, home to Saratoga Performing Arts Center (SPAC). Business travelers to upstate New York will also appreciate the close proximity to GlobalFoundries and many other Fortune 500 companies as well as the quick 30-minute drive to Albany International Airport. The brand-new lobby is highlighted by modern décor, cozy lounge seating with a fireplace, and the Great American Grill Restaurant where you will be able to enjoy a delicious menu for breakfast and dinner. The spacious guest rooms feature 32” flat-screen TVs with premium cable, free WiFi, and an in-room mini-fridge and microwave. Guest love to maintain their active lifestyle at the 24-hour fitness center, or they can take a relaxing swim in the heated indoor pool. The Hilton Garden Inn Saratoga Springs offers modern amenities and an ideal location to make it one of the best Saratoga Springs hotels. ... more   less 

Additional Information about Hilton Garden Inn Saratoga Springs

Address: 125 South Broadway, Saratoga Springs, NY 12866
Region: United States > New York > Saratoga Springs
Price Range: $158 - $313 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Saratoga Springs 3*
Number of rooms: 112
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Hotels.com, Cancelon, Orbitz, Odigeo and Travelocity so you can book your Hilton Garden Inn Saratoga Springs reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Saratoga Springs Hotel Saratoga Springs
Hilton Saratoga Springs
Saratoga Springs Hilton Garden Inn
Hotel Style:
#3 Green Hotel in Saratoga Springs
#6 Business Hotel in Saratoga Springs
#7 Romantic Hotel in Saratoga Springs
#8 Family Hotel in Saratoga Springs
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Saratoga Springs staff and other travellers.
11 questions
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Phoenixville, Pennsylvania
Pipersville, Pennsylvania
over a year ago
24 days ago
NY
4 months ago
boston
4 months ago

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Questions? Get answers from Hilton Garden Inn Saratoga Springs staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“R00m 1 and 2 is good.”
 of 5 bubbles rayinpv, 16 Aug 2016 | Read review
“Pool is on first floor and there is strong smell of chlorine.”
 of 5 bubbles dinnervt11, 3 Aug 2016 | Read review
“it is a great property for family's with a pool and out of the main downtown area that can be loud on the weekends.”
 of 5 bubbles 483KathyB483, 25 Jul 2016 | Read review
“We stayed on the 4th floor - room 422. Close enough to the elevator but not right on top of it so you don't have to worry about hearing it.”
 of 5 bubbles 888SharonD, 4 May 2016 | Read review
“I was on the top floor at the end of a corridor (far from elevator/ice machine) and it was very quiet.”
 of 5 bubbles ninasaurus, 27 Jan 2016 | Read review
5 of 5
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