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With the long established Howard Johnson's Hotel right next door for competition, I would have expected the customer service at the Comfort Inn to be better. Beware even if severe weather with flight cancellations causes you to not arrive as planned, your credit card will...More
Thank Eileen B
Response from hiphaz7, General Manager at Comfort Inn SaugertiesResponded 2 weeks ago
I am sorry that you feel we gave you terrible service because you didn't show for
your reservation. Next time I would suggest that if you have proof that your flight was cancelled you advise the hotel directly.
We had a nice stay with a very good breakfast the next morning. The manager and desk personnel were very nice and very helpful.The room was very comfortable and clean and quiet. Would definitely stay there again.
1 Thank Kathleen R
Response from hiphaz7, General Manager at Comfort Inn SaugertiesResponded 13 October 2016
Thank you for your wonderful and kind review of the hotel and the staff.
We hope that nice people like yourself always choose A Comfort Inn your your lodging needs.
Usually, staying here has not been a problem. The staff is friendly, and the hotel is clean. During my last visit, the person in the next room was entertaining a loud lady friend. All night. Audibly. This is not the fault of the hotel at...More
1 Thank betsyb42
Response from hiphaz7, General Manager at Comfort Inn SaugertiesResponded 25 May 2017
I am so sorry that the guest in the next room
was not more considerate about other guests in the hotel.
In the future no matter what hotel you are at,
call the front desk and report the problem.
The front desk will put a...More
We all know when you travel you never know what to expect,even though we had made reservations. But I was pleasantly surprised to find the Comfort Inn clean and bright. The breakfast area was a little on the small side but was fine.We didn't use...More
Thank Robert K
Response from Peter L, General Manager at Comfort Inn SaugertiesResponded 16 April 2017
Room nice, but not too clean, on the frig and micro wave, we can write on them, a lot of dust, the frigo inside dirty, the sofa in the room with a big spot of ??? in the bathroom a long black hair in the...More
1 Thank 102diane2017
Response from Peter L, General Manager at Comfort Inn SaugertiesResponded 14 April 2017
We are so sorry that your room was not up to your standards.
I only wish you would have advised us so we could have changed and upgraded your room at no charge. Please give us another chance if you are in the area. Thank...More
US$129 - US$244 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Accessible rooms ,
Number of rooms
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