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DoubleTree by Hilton Schenectady

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Traveller (23)
Room & Suite (28)
Dining (10)
Overview
  • Excellent55%
  • Very good29%
  • Average9%
  • Poor4%
  • Terrible3%
Travellers talk about
“double tree”(15 reviews)
“union college”(27 reviews)
“cookies”(23 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from DoubleTree by Hilton Schenectady
Special Offer: Double Points, Every Stay
Hotel deals
Offers from DoubleTree by Hilton Schenectady
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
Jul. 29Jul. 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (267)
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267 results
Traveller rating
140
80
26
12
9
Traveller type
Time of year
LanguageEnglish
140
80
26
12
9
Show reviews that mention
All reviewsdouble treeunion collegecookiesfire pitgraduation weekendroom servicevery clean hotelstaff was extremely helpfulawesome staychecking inbusiness tripan excellent hotelpool and gymcell phonegreat place to staythe staff was greatfront desk clerk
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1 - 5 of 267 reviews
Reviewed 1 week ago

Very typical DoubleTree experience. Hotel still feels very fresh, as if it has opened recently. Breakfast is great - they do cooked-ot-order omelettes in addition to great hot options, though it does cost extra if you are not a Gold or Diamond member.

Thank HurricaneLuke88
Response from Tom G, Manager at DoubleTree by Hilton SchenectadyResponded 4 days ago

Dear HurricaneLuke88 Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care! Regards, Tom

Hotel's Favourite
Reviewed 4 weeks ago

My wife and I stayed here for two nights as part of a long road trip. We arrived late in the day. The front desk staff person was great - very helpful. Our king room was comfortable and clean. We had requested the 4th floor...More

Thank MLG1948
Response from Kate F, General Manager at DoubleTree by Hilton SchenectadyResponded 4 weeks ago

Dear MLG1948, Thank you for taking the time to share your experience at our hotel. We are delighted that we exceeded your expectations! Our entire staff prides themselves on our customer service, cleanliness and amenities we have to offer. It is also great to hear...More

Reviewed 1 week ago

Our stay was very pleasant and was at a reasonable price. It was our first time staying at this hotel and we were very satisfied with the friendliness and professionalism of the staff. Our room and the overall hotel was very clean and well maintained.

Review collected in partnership with DoubleTree by Hilton
Thank austen2018
Response from Tom G, Manager at DoubleTree by Hilton SchenectadyResponded 1 week ago

Dear Austen2018 Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care! Thanks, Tom

Reviewed 1 week ago

OK, dumb nit pick, but, can you tell guests somehow that there is no ice machine on any floor other than 4? And, NONE of the soda machines would take credit, OR cash. Now, on the flip side, Iona at the front desk was AWESOME,...More

Thank mscott006
Response from Tom G, Manager at DoubleTree by Hilton SchenectadyResponded 1 week ago

Dear mscott006 Thank you for taking the time to review your stay with us. We will let Iona know that you were pleased with her service. However, I do apologize for the inconvenience of not locating Ice Machines we do offer ice machines on floors...More

Reviewed 3 weeks ago

Great location with just a short walk to Union College. Lovely, clean, updated hotel with nice patio and indoor pool. Bathrooms are on the small side. Lobby frequently out of coffee. Staff was very pleasant.

Review collected in partnership with DoubleTree by Hilton
Thank 108staceyl
Response from Tom G, Manager at DoubleTree by Hilton SchenectadyResponded 3 weeks ago

Dear 108staceyl I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us. Regards, Tom

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Wheelchair Access
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Non-Smoking Hotel
Dry Cleaning
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$143 - US$197 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$143 - US$197 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Add Photo Photos
Traveller (23)
Room & Suite (28)
Dining (10)
Pool & Beach (2)
Business Centre & Event Rooms (7)
Questions & Answers
Ask a question
michaelhA7401FJ
April 6, 2017|
AnswerShow all 2 answers
Response from Tom G | Property representative |
Hi Michael Sorry for delay we had to get payment from third party. Issue has been corrected and you have been refunded. Thank you
1
Vote
LawyerTraveler
July 14, 2016|
AnswerShow all 7 answers
Response from Joe J | Property representative |
Hi LawyerTraveler, I hope you enjoyed your weekend. While we do not allow pets, we would love to have you as our guest.
0
Votes
jerod k
April 11, 2016|
Answer
Response from jerod k |
Is their a vegatable or fish restaurant
0
Votes
Room Tips
"The top floor (4th) was quiet."
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"We chose a higher floor which was extremely quiet."
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"My room faced over the roof of the lobby and a large empty parking lot, so no noise issues."
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"Any room will do in this hotel!!"
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