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Mirbeau Inn & Spa Skaneateles

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Mirbeau Inn & Spa Skaneateles
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484 Reviews from our TripAdvisor Community

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Showing 483: English reviews
Oswego, New York
Reviewed 16 December 2016

Our group of (4) women checked out today after our two-day girls getaway and we spent hours recalling the first-rate service that we received from the moment we arrived to the moment we left. Jose Herrera checked us in and checked us out---and his attitude and overall customer service was impeccable! Truly a perfect first and last impression for four...

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Helpful?
2Thank PamC13126
RDMalcolm, General Manager at Mirbeau Inn & Spa Skaneateles, responded to this review

One of our core values is customer service excellence. We are delighted that as an "Impressionist" Jose was able delight you in the classic pleasure of being truly cared for. Thank You

Rochester, New York
Reviewed 11 December 2016

Scheduled a day package at Mirabeau and had one of the best facials I have ever had. My skin looked amazing and took 5 years off my age. The spa has wonderful amenities and the service is impeccable, Really beautiful surroundings and great wine selection. The Dinner menu was limited and not as good as I would have expected. The...

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Helpful?
Thank ZNDTraveler
RDMalcolm, General Manager at Mirbeau Inn & Spa Skaneateles, responded to this review

Glad your facial allowed you to feel as if you'd found the fountain of youth and that you were able to enjoy our facilities. In addition to our dinner menu we also offer our Bistro menu which allows for greater options and you are welcome t dine off either. Thank you for sharing.

Reviewed 7 December 2016

My husband and I celebrated our anniversary and my birthday at the Mirabeau Spa. It was wonderful! They knew what we were celebrating and had a bottle of champagne waiting for us in our room! Our room was great and the view out the window was lovely! The spa is excellent with an outdoor jacuzzi , a steam room, sauna,...

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Helpful?
Thank Beverly M
RDMalcolm, General Manager at Mirbeau Inn & Spa Skaneateles, responded to this review

It was our pleasure having you celebrate your anniversary and birthday at Mirbeau Inn & Spa of Skaneateles. We look forward to many more years of celebration with us and will keep the champagne chilling until then! Thank you for sharing.

Rochester, New York
Reviewed 26 November 2016

We had visited over 10 years ago and were amazed at how well maintained the property is. It's not tired looking or feeling dated. Everything is impeccably clean and fresh looking. Having booked VERY last minute, we had to do a room change after our first night. The staff, headed by Jenn Roy made our transition so comfortable and FAST....

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1Thank HavingFunLovingLife
RDMalcolm, General Manager at Mirbeau Inn & Spa Skaneateles, responded to this review

Your are most generous in your praise of our team, each and everyone you took the time and care to identify will be thrilled to read that they made a significant impression. We really do have a wonderful team and our staff retention is remarkable and it says a lot about how they feel about working at Mirbeau of Skaneateles....

Webster, New York
Reviewed 26 November 2016 via mobile

My husband and I just returned from a one night stay. Skaneateles is an adorable little town with some fun shopping. We purchased a package at Mirbeau that included one night plus a $100 dining credit and a $200 spa credit. The food was great. This is the type of place that shows the differences between a chef and a...

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1Thank BethLock
RDMalcolm, General Manager at Mirbeau Inn & Spa Skaneateles, responded to this review

Thank you for your detailed review after your recent visit to Mirbeau Skaneateles. Holiday weekends tend to be less relaxing than other times of the year and we encourage you return to enjoy the experience when things are a bit less festive. Thank you for your generous commentary concerning the culinary team they will be thrilled. Our Spa team is...

Bensalem, Pennsylvania
Reviewed 25 November 2016

Carpet soaked in front of door upon arrival Thanksgiving day. Solution from maintenance was to put towels down. Nothing compares to looking at muddy towels for $395 a night. Also had dinner reservations for 6:00 pm seating. At 6:45 my husband finally asked and we got seated. Staff was standing chatting around reception desk and offered no explanation. They could...

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Helpful?
1Thank hollysgmomcf
RDMalcolm, General Manager at Mirbeau Inn & Spa Skaneateles, responded to this review

We apologize that your experience left you feeling under whelmed and freely admit this is by no means how we typically operate. We pride ourselves on our commitment to superior guest service and customer interaction. We also make no excuse for the storm system that caught us ill-prepared to efficiently handle snow and excess water removal around the property. We...

Reviewed 19 November 2016 via mobile

What a fantastic time my boyfriend and I had on our 1st year anniversary... We had a couples massage that was behind words and to follow a relaxing time in the hot tub outside with a glass of Champagne.We stayed the night and the room was beautiful and the bed was comfy... This place I would say is very romantic...

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Thank Francine N
RDMalcolm, General Manager at Mirbeau Inn & Spa Skaneateles, responded to this review

It sounds like you found the perfect way to celebrate your anniversary. We look forward to having you return again to enjoy the romance and relaxation that defines Mirbeau Inn & Spa of Skaneateles

Sherman Oaks, CA
Reviewed 16 November 2016

My fiancé and I stayed here for one night on our way through the Finger Lakes. The room had a cozy feel. Slightly dated, but not a deal breaker by any stretch. There is a gas fireplace in the room which was a nice feature on a chilly night. The beds are comfy and the property was peaceful. The bathroom...

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Thank MichelleZG
RDMalcolm, General Manager at Mirbeau Inn & Spa Skaneateles, responded to this review

Mirbeau was designed and modeled after a classic french country inn. In creating that vintage feel the decor and facilities were chosen to reflect a property that has been in operations for decades. The gardens are modeled after Monet's Giverny in France and like those reflect the changing seasons and the subtle beauty that exists beyond the full bloom of...

Rochester, New York
Reviewed 14 November 2016

My husband brings me here whenever we need a quick re-charge. It is a beautiful property that will help you relax and unwind. The cottage rooms are nicer than the inn rooms, we find them to be cleaner and quieter. The spa treatments are excellent and the dining options are pretty good. The staff is very friendly and always makes...

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Helpful?
Thank Maricgh
RDMalcolm, General Manager at Mirbeau Inn & Spa Skaneateles, responded to this review

Thank you for spending time recharging at Mirbeau Inn & Spa. We are proud of our property and the staff's dedication to providing a great guest experience. Looking forward to having you back when you feel the need to regain a little balance in your lives.

Rochester, NY
Reviewed 14 November 2016

My husband and I spent part of this past weekend at Mirbeau to celebrate our anniversary. The massages were wonderful, the robes are the best, the mattresses were very comfortable and the ambiance of the hotel and spa were wonderful, but a few not so good things stole the show. We had stayed there before and thought it was awesome,...

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Thank TravelLover46
RDMalcolm, General Manager at Mirbeau Inn & Spa Skaneateles, responded to this review

We are glad you found the ambiance of Mirbeau Inn & Spa to be wonderful. We apologize that some aspects of your visit fell short of your expectations. Weekends are extremely popular and unfortunately not all of our guests abide by the rules of etiquette we clearly articulate to them upon arrival.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
Official Description (provided by the hotel)
Mirbeau Inn & Spa is a 34-room luxury Spa Resort combining the amenities of a boutique country inn, world-class spa and nationally acclaimed fine dining, all with the elegant comforts and residential feel of a wine country estate.The Inn and Spa consists of six buildings clustered around beautifully landscaped ponds and impressionist gardens. The exterior architecture, interior decor and landscape design are reminiscent of an Old World French Country Estate. ... more   less 

Additional Information about Mirbeau Inn & Spa Skaneateles

Address: 851 W Genesee Street Rd, Skaneateles, NY 13152-9303
Region: United States > New York > Finger Lakes > Skaneateles
Price Range: $377 - $650 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mirbeau Inn & Spa Skaneateles 4*
Number of rooms: 34
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Also Known As:
Mirbeau Inn And Spa
Mirbeau Spa Skaneateles
Mirbeau Hotel Skaneateles
Spa Skaneateles
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Questions & Answers

Here's what travellers have asked, with answers from Mirbeau Inn & Spa Skaneateles staff and other travellers.
9 questions
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Wilkes-Barre, Pennsylvania
7 months ago
Wilkes-Barre, Pennsylvania
7 months ago
rochester, ny, columbia, sc,
over a year ago

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Questions? Get answers from Mirbeau Inn & Spa Skaneateles staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“During the cold months, I don't book a room that is in a separate building...so I can stay warm and cozy after a spa treatment.”
 of 5 bubbles AnneS82, 31 Jan 2017 | Read review
“We love the main lodge. We've stayed at the cottages but honestly, the main lodge is very convenient to the spa, restaurant and bar.”
 of 5 bubbles PamC13126, 16 Dec 2016 | Read review
“Cottage rooms are quieter and have patios with a small table and two chairs to enjoy the views.”
 of 5 bubbles Maricgh, 14 Nov 2016 | Read review
“Stay in the main building in winter. Second floor is the best. Cottages are more private but are best in the summer.”
 of 5 bubbles Gary003, 19 Oct 2016 | Read review
“I've always stayed in the cottages and enjoyed them each time.”
 of 5 bubbles rstev3, 19 Oct 2016 | Read review
5 of 5