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2017-12-24 2017-12-25
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    Hilton Garden Inn New York/Staten Island

    1100 South Ave, Staten Island, NY 10314-3410
    +1 855-618-4697
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    2017-12-24 2017-12-25
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    US$210
    US$179
    SAVE US$31
    US$210
    US$179
    SAVE US$31
    US$210
    US$179
    SAVE US$31
    Traveller (88)
    Room & Suite (196)
    Dining (18)
    Overview
    • Excellent54%
    • Very good23%
    • Average11%
    • Poor7%
    • Terrible5%
    Travellers talk about
    “front desk” (146 reviews)
    “cocktail hour” (14 reviews)
    “newark airport” (48 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    Shuttle Bus Service
    3.0 Star Hotel
    All hotel details
    Offers from Hilton Garden Inn New York/Staten Island
    Special Offer: Double Points,Every Stay
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    Rooms
    Dec 24Dec 25
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (1,185)
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    1 - 5 of 1,167 reviews

    Reviewed 2 days ago

    I expected more from the hilton, but between the loud banging noise from the shower, the no hot water, the dirty sheets, and the unbarable loud noise the night before my brothers wedding because we were put on the side of the party halls I...More

    Review collected in partnership with Hilton Garden Inn
    Thank heathersL6828ZG
    Response from Kimberly P, General Manager at Hilton Garden Inn New York/Staten IslandResponded yesterday

    Dear heathersL6828ZG, Thank you for letting us know your experience you had while staying with us. We do apologize that you experienced these issue and would like you to know that this is not a common standard and/or practice that we hold both business wise...More

    Hotel's Favourite
    Reviewed 11 October 2017 via mobile

    This hotel scores big in every category. Cleanliness - Great Parking -on premises and included Business Center - yes Friendliness - yes and very accommodating staff Restaurant- attached with lovely atmosphere and great food, lovely waitress Quiet- yes General comfort level- Great If I am...More

    1  Thank Patti C
    Response from Kimberly P, General Manager at Hilton Garden Inn New York/Staten IslandResponded 15 October 2017

    Dear Patti C, We are so delighted to hear that you thoroughly enjoyed your stay with us. I will be sure to let all managers know. We look forward to seeing you again. Thank you!

    Reviewed 5 days ago

    They are under construction, that is fine, they did not tell us. I had 2 rooms for the night and they only had one 3 days before we arived, the person at front desk was very rude when I was upset by the problem. Good...More

    Review collected in partnership with Hilton Garden Inn
    Thank A969JMjennifert
    Response from Kimberly P, General Manager at Hilton Garden Inn New York/Staten IslandResponded 4 days ago

    Dear A969JMjennifert, Thank you for reviewing our property. We apologize to hear the difficulties to faced while staying with us. The front desk should have been more understanding during the duration of figuring everything out on what happened to your reservation, know for sure that...More

    Reviewed 5 days ago

    I could hear the man next door snoring, not sure the quality of the walls. I mean I really could hear him. Also the counter in the bathroom was dusty. There was a sign they are renovating the hotel, which rooms do need, the lobby...More

    Review collected in partnership with Hilton Garden Inn
    Thank 185debiem
    Response from Kimberly P, General Manager at Hilton Garden Inn New York/Staten IslandResponded 4 days ago

    Dear 185debiem, Thank you for your review about our hotel. We apologize to hear that during your stay that you were able to hear as much noise as you did, this is something we will be definitely looking into because that is not something that...More

    Reviewed 5 days ago

    This hotel is amazing! The staff and the decor are great! I appreciated the shuttle service to and from the ferry which places you right into lower Manhattan. The onsite restaurant is really good! The sleeping accommodations are very nice and comfy!

    Thank Perezmommie
    About
    Awards & Recognition
    GreenLeadersBronze level
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Room Service
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Room Service
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$134 - US$220 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 198
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Priceline, Expedia, Travelocity, Hotels.com, Hotwire, Orbitz, Agoda, getaroom.com, HotelQuickly, Cancelon and TripOnline SA so you can book your Hilton Garden Inn New York/Staten Island reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • New York >
    • Staten Island
    • Also Known As
    • Hilton Garden Inn New York/Staten Island Hotel Staten Island ,
    • Hilton Staten Island ,
    • Staten Island Hilton Garden Inn ,
    • New York City Hilton
    Add Photo Photos
    Traveller (88)
    Room & Suite (196)
    Dining (18)
    Pool & Beach (9)
    Hotel & Grounds (113)
    Bathroom (13)
    Business Centre & Event Rooms (8)
    Nearby
    Sponsored by:
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    francines854
    28 October 2017|
    AnswerShow all 3 answers
    Response from bestbites26 | Reviewed this property |
    No. The shuttle service is only to Newark airport.
    0
    Votes
    HampshireJudy
    18 July 2017|
    AnswerShow all 2 answers
    Response from David J | Reviewed this property |
    If you are leaving from this Hotel then the Fair for an Uber/Lyft or Taxi will likely be between $60 and $75 USD. I am not aware of any other shuttle service from this hotel that will get you there.
    0
    Votes
    HampshireJudy
    18 July 2017|
    AnswerShow all 4 answers
    Response from Nanesh N | Reviewed this property |
    Sorry can't help you out, renting always a vehicle.
    0
    Votes
    Google Translation
    Room Tips
    "Definitely a corner room where it's nice and quiet"
    Read review
    "I am in 204. I can hear the Loud music from the bar. Suggest floor 3 and up"
    Read review
    "We were on the sixth floor and it was very quiet until a party was held in the suite across from my room one..."
    Read review
    "higher floors are quieter"
    Read review
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