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    Hilton Garden Inn New York/Staten Island

    4.0 km from Staten Island centre
    • Free Wifi
    • Free Parking
    • Pool
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    Apr 9 Apr 10
    1 room, 2 adults, 0 children
    1100 South Avenue, Staten Island, NY 10314
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    09/04/2017 10/04/2017
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    09/04/2017 10/04/2017
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    Traveller rating
    Traveller type
    Time of year
    Language
    All reviews hilton garden wedding hgi ballroom lorenzos nightclub
    Reviewed 2 days ago

    This Garden Inn is high above the normal. Very satisfied all around. We had a nice family dinner at Lorenzo's for a 3 year old's birthday and the service was really accommodating. The rooms were very clean, everything in great working order, and the staff...More

    Review collected in partnership with Hilton Garden Inn
    Helpful?0
    Hotel's Favourite
    Reviewed 10 September 2016

    As always when visiting New York my wife and I stay at our home away from home 'The Hilton Garden' On Staten Island.. As always this establishment is welcoming, clean, the food is very good the free shuttle to the Staten Island ferry is perfect.....More

    Review collected in partnership with Hilton Garden Inn
    Helpful?1
    Response from Kimberly P, Manager at Hilton Garden Inn New York/Staten Island

    Dear Cherie718, Thank you for you wonderful and glowing review! We are so happy to hear that we are your home away from home for you and your wife. We can't wait until the next time you are here with us.

    Reviewed 3 days ago

    This hotel has awful customer service, the rooms smell, and we left with bogus credit card charges that we had to dispute on 3 separate occasions and the staff kept interrupting us to answer phone calls and ignoring us.More

    Review collected in partnership with Hilton Garden Inn
    Helpful?0
    Response from Kimberly P, Manager at Hilton Garden Inn New York/Staten Island

    Dear vl1024, Thank you for bringing these issues to my attention. I will be speaking to the staff about this and will be using your review as a training tool. This isn't a typical experience here and I want to take this opportunity to apologize...

    Reviewed 5 days ago

    Excellent service and wonderful experience on such a special event. I could not have asked for more then what I received the day of my wedding. Helpful beyond words. They made sure everything was the way it was supposed to have been. Not one person...More

    Review collected in partnership with Hilton Garden Inn
    Helpful?0
    Reviewed 6 days ago

    We had a wonderful experience. Room was clean and everything in order. The bar had premium liquor; the restaurant had excellent food with great presentation. Breakfast had a large variety and the servers were on top of everything very helpful and polite. Wi-fi connection was...More

    Review collected in partnership with Hilton Garden Inn
    Helpful?0
    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Pool
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Room Service
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room Service
    • Self-Serve Laundry
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
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    Photos
    Room/Suite (26)
    Hotel & Grounds (16)
    Dining (12)
    Bathroom (9)
    Nearby
    Nearby Restaurants
    Lorenzo's Restaurant & Cabaret
    169 reviews
    .06 km away
    Charlie Brown's Steakhouse
    63 reviews
    1.04 km away
    Mike's Unicorn Diner
    27 reviews
    1.61 km away
    Mitoushi Sushi
    14 reviews
    1.55 km away
    Nearby Attractions
    The Mills at Jersey Gardens
    783 reviews
    5.09 km away
    Staten Island Zoo
    400 reviews
    5.37 km away
    Jacques Marchais Museum of Tibetan Art
    40 reviews
    5.38 km away
    Staten Island Mall
    31 reviews
    3.85 km away
    Questions & AnswersAsk a question
    Carolyn F
    I will be traveling to NY with my husband and two teenage daughters. I see that there is a free ferry. Where does it dock so I can plan sight seeing?
    18 January 2017|
    Answer Show all 2 answers
    Response from Kimberly P | Property representative |
    Dear Carolyn F, Yes we do have a complimentary shuttle that you can use to go to and from the Staten Island Ferry. Our shuttle is based off reservations and availability so once you really know when you need the shuttle... More
    1
    Vote
    Barbi I
    Checking in tomorrow and would like to pick a room with a nice view. I just received an email from Hilton to pick a room. I am a good member.
    22 December 2016|
    What is your answer?
    Posting guidelines
    Submit
    Barbi I
    Which King rooms would have the best view?
    22 December 2016|
    Answer
    Response from Kimberly P | Property representative |
    Hello Barbi l, How rooms layout usually is that all odd room number facing the front of the hotel to our parking lot and all the even number rooms face the back of the hotel to the woods area.
    -1
    Votes
    Room Tips
    "All Room are good"
    Charles P, 2 months agoRead review
    "Front of the hotel is the quietest"
    CarlMarx, 2 months agoRead review
    "If you like quiet, try room 641."
    airpizz6, 3 months agoRead review
    "Room 601 is directly below the loud venue - suggest a lower floor or someone else on the floor"
    coastalsuz, 4 months agoRead review
    "Make sure you are in a quiet room"
    mrush90677, 4 months agoRead review
    "Try not to get a room on the 2nd floor where a concrete wall completely covers the window."
    Cecilia37, 5 months agoRead review
    "Top floor a good. Some have views."
    tazcat49, 5 months agoRead review
    "Not room 225 - too noisy"
    AJRV, 6 months agoRead review
    "Room was good with twin double bad. Nice& quiet"
    AnjanaPravinPatel, 6 months agoRead review
    "Find a different place, try the Hampton Inn next door."
    Michael B, 10 months agoRead review
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