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Hampton Inn & Suites Staten Island

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Hampton Inn & Suites Staten Island
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662 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn & Suites Staten Island
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Showing 652: English reviews
Reviewed 1 June 2016

Hampton Inn Staten Island is a lovely hotel that greatly complements the Hilton Family brand. The hotel is very clean and in great condition. The interior is very nice with a welcoming theme. It's as if you're walking into someone's home and right there is the living room. Speaking of which, they have a great lounge area to relax in....

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Helpful?
Thank Louis A
Robin W, General Manager at Hampton Inn & Suites Staten Island, responded to this review

Dear Louis A, Thank you for your comments about our hotel. We are delighted that you enjoyed your stay with us. We want you to feel like you are at home. I will talk to the staff they have to be professional at all times. We will see you soon.

Staten Island, United States
Reviewed 31 May 2016

We reserved and received a confirmation for a Handicapped room for my disabled husband. We arrived at the hotel to find no Handicapped rooms were available. This made for a very uncomfortable stay for my wheelchair-bound husband.

Review collected in partnership with Hampton
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Helpful?
Thank Maureen D
Kenya C, Front Office Manager at Hampton Inn & Suites Staten Island, responded to this review

Thank you the review of your recent stay at our hotel. I apologize that we were unable to accommodate the type of room you reserved. Although we strive to accommodate our guest with exact reservations, at times we do not have the same availability due to guests extending their stays with us. Once again, I apologize for the inconvenience and...

Denver, Colorado
Reviewed 26 May 2016

The room was clean and comfortable. The property is quiet and relaxing. The Internet service was slow to the point of being unusable even though I paid for premium. There was a strong odor of Marijuana in the hallway throughout the stay.

Review collected in partnership with Hampton
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Helpful?
1Thank Boredemt
Robin W, General Manager at Hampton Inn & Suites Staten Island, responded to this review
Google Translation

Dear Boredemt,

Waikoloa, Hawaii
Reviewed 23 May 2016

Very nice and clean. I love staying at an Hampton.staff was very nice and helpful. Great breakfast. I had 2 rooms and both were clean. When I travel I was look for a Hampton to stay at. Everyone I stayed I like very much.

Review collected in partnership with Hampton
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Helpful?
Thank betty H
Robin W, General Manager at Hampton Inn & Suites Staten Island, responded to this review
Google Translation

Dear betty H,

southern NH
Reviewed 22 May 2016

This hotel is in a quiet area, and looks quite nice when you enter the lobby. The common areas are very nice, modern furniture and clean. There must be an issue with outsiders and breakfast and beverages as there are multiple signs that beverages are for overnight guests only and signs stating the same for breakfast. Last evening I wanted...

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Helpful?
Thank tltallen
Robin W, General Manager at Hampton Inn & Suites Staten Island, responded to this review

Dear tltallen, I want to apologize for the unfortunate experience that you had at our hotel. The comfort of our guests is the focal point of our operations in order to continue providing our guests with a great experience.

Fountain Hills, Arizona
Reviewed 20 May 2016 via mobile

We have stayed here numerous times in the last 4 years. Rooms are clean and hotel staff friendly & helpful. Complementary breakfast ( 6 am - 10 am) - rotating hot items like scrambled eggs & bacon, oatmeal, 3 kinds of dry cereal, toast, muffins, waffles, yogurt, fruit, juice, milk , coffee & tea...nothing too fancy but appreciate the convenience...

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Helpful?
Thank NTZBH
Robin W, General Manager at Hampton Inn & Suites Staten Island, responded to this review

Dear Ntzbh,

Stafford Springs
Reviewed 19 May 2016

Stayed at the Staten Island Hampton Inn on a Friday and Saturday and spent the weekend traveling back and forth to Manhattan. The drive from the hotel to the ferry goes through not the nicest part of town, but is a straight shot and not too far (about 20 minutes). The hotel was clean, the front desk staff was very...

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Helpful?
1Thank Laura L
Robin W, General Manager at Hampton Inn & Suites Staten Island, responded to this review
Google Translation

Dear Laura L,

Gibsonia, Pennsylvania
Reviewed 19 May 2016

Nice,quiet property. Although construction was going on outside around the hotel it did not interfere with, or bother us at all. The gentleman that runs the breakfast buffet every morning is extremely nice and makes you feel like a true guest .

Review collected in partnership with Hampton
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Helpful?
Thank L2786IXsarahr
Robin W, General Manager at Hampton Inn & Suites Staten Island, responded to this review

Dear L2786IXsarahr,

AKRON, United States
Reviewed 19 May 2016

Loved everyone there. The staff was great! i cant remember the lady at the front desk... she was a black woman. She was amazing!!! She gave me tip and tricks to make my way through the City! The breakfast was good... and the hotel was clean. Very nice!

Review collected in partnership with Hampton
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Helpful?
Thank Tonya S
Robin W, General Manager at Hampton Inn & Suites Staten Island, responded to this review

Dear Tonya S,

Germanton, North Carolina
Reviewed 18 May 2016

Awesome great service and breakfast. Staff very helpful and friendly especially joe our shuttle driver. Opened doors for us and was very courteous and kind. Pleasant experience and would stay there again

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Helpful?
Thank Deb K
Robin W, General Manager at Hampton Inn & Suites Staten Island, responded to this review

Dear Deb K, Thank you for your comments about our hotel. We are delighted that you enjoyed your stay with us. We want you to feel like you are at home. I will tell Joe the wonderful things you said about him. When you are in our area, please visit with us again.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
Official Description (provided by the hotel)
A shuttle is provided through the Hilton Garden Inn across the parking lot from Hampton Inn & Suites property. Please contact hotel directly in advance to confirm pick up and drop off. New York State Law prohibits the use of a commercially operated pool without a contracted life guard present. This stipulates our pool hours. Monday through Friday 5pm-10pm and Saturday and Sunday 9am-8pm, (accommodations for pool are set at the Hilton Garden Inn across the parking lot while our pool is closed or blocked off due to pool parties.) ... more   less 

Additional Information about Hampton Inn & Suites Staten Island

Address: 1120 South Ave, Staten Island, NY 10314-3410
Region: United States > New York > Staten Island
Price Range: $176 - $287 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Staten Island 2.5*
Number of rooms: 107
Reservation Options:
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Also Known As:
Hampton Inn And Suites Staten Island
Hampton Inn & Suites Staten Island Hotel Staten Island
Hampton Inn Staten Island
Staten Island Hampton Inn
Hampton Inn & Suites Staten Island New York
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Staten Island staff and other travellers.
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Questions? Get answers from Hampton Inn & Suites Staten Island staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It might be helpful to ask for a room facing the parking lot. Mine was a bit noisy since it faced the highway”
 of 5 bubbles travelinrose31, 18 Jan 2017 | Read review
“higher floors are less prone to parking lot noise. Large suites are VERY large with plenty of space.”
 of 5 bubbles TravelerAtTimes, 12 Dec 2016 | Read review
“suites are bigger”
 of 5 bubbles 438trisha, 1 Nov 2016 | Read review
“Stay on the front side as it may be little quietler.”
 of 5 bubbles onthegoVictor_NY, 1 Nov 2016 | Read review
“Would choose upper floor next time.”
 of 5 bubbles Chazyman, 27 Oct 2016 | Read review
5 of 5