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Crowne Plaza, Suffern

CrownePlaza.comUS$132*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Crowne Plaza, Suffern
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401 Reviews from our TripAdvisor Community

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Showing 374: English reviews
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Oneonta, New York
Reviewed yesterday NEW

We booked our stay as part of a group event nearby, initially because of the convenient proximity to that event. When we arrived we also found how conveniently the hotel is located in general, just yards away from the NYS Thruway going in either direction. Set in a semi-secluded office park and surrounded by mature landscaping, you don't really realize...

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Helpful?
Thank CollegeDadFor2
Sloatsburg, New York
HOTEL’S FAVOURITE REVIEW
Reviewed 5 February 2017

I am staying at the Crowne Plaza for two weeks, awaiting the closing on my new home...There are many similar hotel venues in the nearby vicinity, so why did I chose the Crowne Plaza? 1. Centrally located - with major highways nearby, a wide variety of local restaurants, grocery stores, movie theaters, box stores (Walmart) nearby 2.A staff that is...

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Helpful?
1Thank Phl52
About Hotel's Favourite Review
Bob W, General Manager at Crowne Plaza, Suffern, responded to this review

Dear Phi52, Thank you for the "Jewel" of a review! We appreciate your comments and 5 stars! We all love our hotel and guests and it shows. We look forward to your return visits. Thank you! Bob Wilson General Manager

Boston, Massachusetts
Reviewed 5 days ago NEWvia mobile

Finally well maintained Crown Plaza hotel with enjoyable and professional personnel. Compared to Cheery Hill,NJ this is like difference between haven and swamp. Front desk very interested in Your comfort and well-being. Room clean with all necessities. Big hotel with confusing layout but comfortable.

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Helpful?
Thank rdrozd7
Bob W, General Manager at Crowne Plaza, Suffern, responded to this review

Dear rdrozd7, Thank you for the the five stars and your Great comments! We all appreciate it and look forward to your return visits. Bob Wilson General Manager

Suffern, New York
Reviewed 2 weeks ago

held an event at the hotel and after months of preparation and dialogue walked into a room that was set up incorrectly. This caused considerable last minute stress. The food was not freshly prepared, appeared to have been purchased in bulk, thawed and served. Very pricey yet, hotel management shrugged it off, suggesting I take future business somewhere else if...

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Helpful?
Thank Excellence67
Union, New Jersey
Reviewed 3 weeks ago via mobile

Met my maid of honor/college roommate here for a Saturday overnight. Perfect location and hotel. Had dinner onsite...it was excellent, the service fantastic. Room was just as perfect. Stayed in Executive Area. Quiet and free from kids!Room felt brand new. Bathroom too. Beds super comfy. Crowne Plaza may just be my new go-to for hotel stays!

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Helpful?
Thank Patty M
Bob W, General Manager at Crowne Plaza, Suffern, responded to this review

Dear Patty M, Thank you for the 5 stars! We all appreciate it. We are all pleased we met your expectations. We all look forward to your return visits. Bob Wilson General Manager

york pa
Reviewed 26 March 2017

Efficient checkin. Comfortable room. Good location. Who can ask for more. I was here just one night. Easy checkin easy checkout. Attended conference. Good food, Good meeting room. No hassles. I would stay here again.

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Helpful?
Thank homer17402
Bob W, General Manager at Crowne Plaza, Suffern, responded to this review

Dear Valued Guest, Thank you for the 4 stars! We all appreciate it and look forward to your return visits. Bob Wilson General Manager

NYC
Reviewed 24 March 2017

We highly recommend this hotel. It's large spacious lobby, clean rooms, and its 5-star customer service makes this a home away from home. Will definitely come back for a stay the next time we are in the area. Special thanks goes to Julian at the Front Desk. He was courteous, sympathetic and friendly. Going out of his way to find...

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Helpful?
Thank mamaTofBayside
Bob W, General Manager at Crowne Plaza, Suffern, responded to this review

Dear Valued Guest, Thank you for the 5 stars! Julian is one of the hotels best assets. I will pass along your wonderful comments to Julian. We all look forward to your return visits. Bob Wilson General Manager

Albany, New York
Reviewed 16 March 2017

*PLEASE NOTE* This was taken directly from my Yelp account. I was very pleased with my stay and wanted to make it known to all of you. I stayed here this past weekend, and will DEFINITELY be back. Here is the breakdown of my stay: Overall experience: I arrived at 2pm (check in time is 3pm) and since my room...

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Helpful?
Thank HollyY24
Bob W, General Manager at Crowne Plaza, Suffern, responded to this review

Dear HollyY24, WOW! Thank you for the outstanding review! I can't express enough how appreciated we all feel for the great words. We look forward to your return visits. Bob Wilson General Manager

Worcester, Massachusetts
Reviewed 14 March 2017

We do the sports show each year and stay for 4 days straight. The staff is good, the restaurant is good for breakfast and dinner. Very nice lobby area with comfortable chairs to hang out with friends and enjoy an evening after a long day of work.

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Helpful?
Thank gofishdan
Bob W, General Manager at Crowne Plaza, Suffern, responded to this review

Dear gofishdan, Thank you for the 4 stars! We all appreciate it and look forward to your return visits. Bob Wilson General Manager

Brooklyn, New York
Reviewed 13 March 2017

absolutely amazing! they have a huge waterfalls section in the lobby area with tons of comfortable couches. very airy, different look and high ceiling gives it an extreme spacious look. outdoor grounds are nice. Very calming and perfect weekend getaway. rooms are clean, staff is not the most helpful though.

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Helpful?
Thank besthomecare3
Bob W, General Manager at Crowne Plaza, Suffern, responded to this review

Dear Valued Guest, Thank you for the 5 stars and Magnificent review! We all appreciate it and look forward to your return visits. Bob Wilson General Manager

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Suffern Crowne Plaza Hotel and Conference Center also known as the GEM of Rockland County is situated in a distinctive setting. It features 230 artfully renovated guest rooms and suites, Flagstone's Restaurant The Koi Lounge, a fully equipped 24 hour fitness center, and business center. It features the newest ballrooms in the county making it the perfect location for corporate conventions and meetings, weddings, bar/bat mitzvahs, and social events. Whatever the reason for your visit to our hotel, you can enjoy the tranquility of our countryside surroundings with easy access to the excitement of New York City. Not to be forgotten would be a shopping spree at the Woodbury Common Premium Outlets, with over 200 stores to choose from! ... more   less 

Additional Information about Crowne Plaza, Suffern

Address: 3 Executive Blvd, Suffern, NY 10901-4113 (Formerly Holiday Inn Suffern)
Region: United States > New York > Suffern
Price Range: $177 - $269 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza, Suffern 3.5*
Number of rooms: 230
Reservation Options:
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Also Known As:
Crowne Plaza, Suffern Hotel Suffern
Holiday Inn Suffern
Suffern Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza, Suffern staff and other travellers.
5 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best view and quiet morning if you stay on the side away from the highway. As always, specify away from the elevators.”
CollegeDadFor2, 22 May 2017 | Read review
“First floor by the front desk. easy access in & out”
gofishdan, 14 Mar 2017 | Read review
“Parking lot (front) side is away from the interstate highway.”
RobDee1432, 9 Feb 2017 | Read review
“I like the 300 area rooms...for privacy”
Phl52, 5 Feb 2017 | Read review
“Get a room with outside windows.”
JAMTU, 7 Dec 2016 | Read review
5 of 5
CrownePlaza.com
US$132* /night
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TripAdvisorUS$132
HotelQuicklyUS$186
PricelineUS$132
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Prices are for 1 room, 2 adults
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